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Citadines St Mark's-Islington London

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260 Reviews from our TripAdvisor Community

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Showing 189: English reviews
Reviewed yesterday NEWvia mobile

Booked at the last minute but so glad we did. Had the two bedroom executive apartment and it was huge! The living room was twice the size of most hotel rooms and while the furnishings weren't top of the range they were certainly suitable clean and our family was well provided for. The kitchen was well equipt and bathrooms were...

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Helpful?
Thank Diana L
Hereford, United Kingdom
Reviewed 1 week ago via mobile

Booked this as it was near to a venue that my husband was needing to attend on Saturday. My son and I were doing alternative activities in the city so we thought an apartment would work well for all our needs. I'll break this in to pro's and con's to keep it as brief as possible: Positives: SPACE / FACILITIES:...

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Helpful?
Thank julia p
Daniela C, Manager at Citadines St Mark's-Islington London, responded to this review

Dear julia p, Thank you for writing a review of your experience at Citadines St Marks Apartments. I am deeply disappointed to hear that your stay with us was not a pleasant one. The descriptions of our Citadines St Marks Apartments online are based upon our accreditation as 4-star serviced apartments and are intended as a written complement to our...

Ho Chi Minh City, Vietnam
Reviewed 2 weeks ago via mobile

Staying here for 4 nights. Rate is not cheap but a large spacious room with kitchen. Near Angel tube station. The apt does not offer daily cleaning service unless you pay more. Bed mattress is soft. If you like a big room with kitchen and to stay in central, this may be an accommodation option

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Helpful?
Thank MyTravelPage
Daniela C, Manager at Citadines St Mark's-Islington London, responded to this review

Dear Ho Chi Minh City, Thank you for staying at Citadines St Marks Islington and for taking the time to write about your stay with us. I am truly delighted to read that you enjoyed your experience with us and it pleases me to read such lovely feedback about our apartments and the facilities that we offer. We are pleased...

London, United Kingdom
Reviewed 3 weeks ago via mobile

I have stayed here maybe a dozen times over the years. It's a good location if you want to be in the City to work. It's now a bit tired and the rooms are in need of an upgrade. But they are pretty good. 3 star at most though. This stay my bed was a mess. All of the springs...

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Helpful?
Thank NormaStit
Daniela C, Manager at Citadines St Mark's-Islington London, responded to this review

Dear NormaStit, First of all thank you so much for sharing your review with us. We are very saddened that your stay was not to your satisfaction, I do apologize for this. I am surprised to read that you were let down by our front office team. All our staff members are fully trained to provide the best possible service...

Norwalk, Connecticut
Reviewed 4 weeks ago

We loved and were surprised by the spaciousness of the rooms. The staff was friendly and helpful with our questions about the metro and directions for the area. I wished for door stops so that I could prop the doors open on a few occasions. Kitchen was lovely and it was fantastic having 2 bathrooms!

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Helpful?
Thank soulbyrd
Daniela C, Manager at Citadines St Mark's-Islington London, responded to this review

Dear soulbyrd, Thank you for staying at Citadines St Marks Islington and for taking the time to write about your stay with us. I am truly delighted to read that you enjoyed your experience with us and it pleases me to read such lovely feedback about staff, our apartments and the facilities that we offer. I have noted your comments...

Perth, Australia
Reviewed 4 weeks ago

It's convenient location and charming façade belies the reluctant and sometimes unhelpful staff. It appears to be an establishment that is managed by people waiting for something better to come along - they don't appear to enjoy their job. From the beginning it was clear there was an issue with the booking, but no ownership or initiative was taken to...

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Helpful?
Thank 854markandrewh
Daniela C, Manager at Citadines St Mark's-Islington London, responded to this review

Dear 854markandrewh, First of all thank you so much for sharing your review with us. We are very saddened that your stay was not to your satisfaction, I do apologize for this. I am surprised to read that you were let down by our front office team. All our staff members are fully trained to provide the best possible service...

Milan, Italy
Reviewed 5 weeks ago

I have often chosen Citadines as a places where to stay in London, because I feel more comfortable to be in a studio apartment rather than in a hotel when I travel. I was at Citadines Trafalgar, South Kensington and Barbican, in London, and at Citadines in Paris, and they all greatly responded to my expectations. I’m afraid to say...

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Helpful?
Thank Millmind
Daniela C, Manager at Citadines St Mark's-Islington London, responded to this review

Dear Millmind, Allow us to first thank you for your detailed review and for taking the time to write your thoughts about Citadines St Marks Islington. Such comments are always very valuable for us and I can assure you that we are already working on the areas of improvement you have highlighted. We are very saddened that your stay was...

Peterborough, United Kingdom
Reviewed 1 November 2016

Overall the site is extremely appealing, especially considering we were only there for one night it was something of a luxury. The only problem we faced was actually locating the site, my friends and I walked past it many times before realising this was our residence, so it could possibly be sign posted slightly better. The actual room was brilliant,...

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Helpful?
Thank hammondc983
Daniela C, Manager at Citadines St Mark's-Islington London, responded to this review

Dear hammondc983, Thank you for staying at Citadines St Marks Islington and for taking the time to share your experience on TripAdvisor. We are delighted that our apartment met your expectations and we would like to thank you for your kind words. We pride ourselves in providing high standard apartments and our outmost aim is to have happy guests. We...

maing
Reviewed 31 October 2016

Very nice buildng in zone 1 , nice and safe area , not far from the Tube station( 7 minutes on foot) and the bus stop is right in front of the hotel. Bus number 205 goes from and to King's Cross in 10 mns. The apartments are spacious , extremely clean and well equipped but the big problem for...

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Helpful?
Thank gardenfairy2015
Daniela C, Manager at Citadines St Mark's-Islington London, responded to this review

Dear gardenfairy2015, Thank you for staying at Citadines St Marks and for taking the time to share your experience on TripAdvisor. We are delighted that our apartment met your expectations and we would like to thank you for your kind words. We pride ourselves in providing high standard apartments and our outmost aim is to have happy guests. Our apartments...

Reviewed 21 October 2016

Brochure advert: "High Speed Internet" Reality: No internet (Wifi signal but too weak to connect) Do not stay here if you are a business customer - I went down to reception 4 days in a row to try and sort out a solution. Apparently their idea of a solution is to rotate 2 mobile wifi routers amongst the 100s of...

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Helpful?
Thank Rodney J
Daniela C, Manager at Citadines St Mark's-Islington London, responded to this review

Dear Rodney J, Thank you for staying at Citadines St Marks Islington and for taking the time to write about your stay with us. I am truly sorry that the Wi-Fi incident ruined in a way your experience. I absolutely agree that being away on business the internet is an essential part of any stay. I am glad to confirm...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Citadines St Mark's-Islington London

Address: St. Mark's Apartments 300 City Road, London EC1V 2PW, England
Region: United Kingdom > England > London
Price Range: $198 - $403 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Citadines St Mark's-Islington London 4*
Number of rooms: 80
Reservation Options:
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Also Known As:
St Marks, London Hotel London
St Marks Hotel London
Hotel Style:
#333 Business Hotel in London
#341 Luxury Hotel in London
#343 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Citadines St Mark's-Islington London staff and other travellers.
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Questions? Get answers from Citadines St Mark's-Islington London staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“would have liked more pillows/blankets and a window that opened in bedroom--also, directions for using the laundry machine.”
 of 5 bubbles soulbyrd, 9 Nov 2016 | Read review
“Stay elsewhere”
 of 5 bubbles 854markandrewh, 6 Nov 2016 | Read review
“Aks for higher floor apartments, and double check that they have Internet before booking!”
 of 5 bubbles Millmind, 2 Nov 2016 | Read review
“Take an executive apartment for quietness . Among the standard ones , number 19 was OK with the parents' bedrrom overlooking a small garden . The other bedroom overlooks the car park which implies noise in the morning for the deliveries . ”
 of 5 bubbles gardenfairy2015, 31 Oct 2016 | Read review
“Look for rooms which are closer to the lift if you have too much luggage. ”
 of 5 bubbles Akash1969, 23 Sep 2016 | Read review
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