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SO Quartier

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SO Quartier
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252 Reviews from our TripAdvisor Community

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Showing 179: English reviews
Reviewed 9 November 2016 via mobile

Through Booking.com we booked 1 "luxury" room for 6 girls all coming away for my birthday, upon arrival we were told our room wasn't ready for us to check in so we left our luggage and headed out for a couple of hours, when we arrived back we were shocked and disgusted with what was coming next! A different receptionist...

3Thank Chloe L
Reviewed 9 November 2016

Firstly, I was really disappointing with the sofa-bed, all the covering plastic was peeled off and also it was only one foot so it was totally unbalance and I could no sleep well there not even a night. Due to the fact that it was only one foot I could just lie on a tiny side of the sofa. Besides,...

1Thank Leila G
Whitehaven, United Kingdom
Reviewed 28 October 2016

The first receptionist was very helpful and friendly.. The room was a good size, and had all we needed, as long as we didn't need to cook with any pans!! No big deal. The size of the room for the price we paid was good value. Kilburn Park Road Tube Station a VERY leisurely ten minute walk to the apartment....

2Thank deedee878
Reviewed 26 October 2016 via mobile

We were booked into so Aparthottel pemberton gardens but upon arrival was informed there was a " maintainance" issue and was informed we would be transferred to so appartments Kilburn high street but I wasn't happy with the reviews. They made a phone call and informed me we had a free upgrade.The hotel paid the taxi to take me across...

Thank Linda S
A TripAdvisor Member
Level Contributor
1 review
4 helpful votes
Reviewed 21 September 2016 via mobile

This is the bed we had to sleep in. Window broke. Lid of salad box left in cutlery drawer. Lock on front door broke. Wires hanging down from telly. Photos of mattresses. Will be looking for my money back.

4Thank A TripAdvisor Member
Management response:

Dear guest, Thank you for taking the time to share your feedback with us. I am very regretful to read about your stay at So Quartier apartments. Please note that we place great focus on cleanliness standards and we will investigate why the service was not up to standards and what was the reason for this to happen. Please let...

London, United Kingdom
Reviewed 21 September 2016

I booked this place as I work in London Mon-Fri and wanted somewhere cheap and self-catering. The first week I had a deluxe room which was spacious. It was at the front of the hotel by the main road, and given how warm the room was I had to leave the windows open. There were lots of small defects with...

1Thank _hjc169
Dubai, United Arab Emirates
Reviewed 20 September 2016 via mobile

What we see in the pictures from their Ad (Booking.com: trip advisor etc.) are totally different from the actual. The place has so many defects such as window blinds, sofa, table drawers, cabinet handles from kitchen etc. Very old kitchenwares, towels and beddings. Good that beddings are still clean. Carpet in the lift is dirty and smell is not good....

2Thank Dennis A
Reviewed 14 September 2016 via mobile

Me and my 2 colleagues, after a long, hard day at work checked into what seemed to be , from the reception, a lovely, warm, clean and welcoming establishment. After checking in, we went up to Apartment 411, upon entering, we noticed that the smoke alarm in the kitchen was not working nor up to the relevant regulation standards. When...

2Thank Kane R
New South Wales, Australia
Reviewed 14 September 2016 via mobile

It was bad before I even got to the room. The room had been pre booked and paid for already, when I got to the front desk they couldn't find a booking and once they did they said the system says it has not been paid for and while is was trying to sort out the room there was a...

1Thank dannykondrajian
Newcastle upon Tyne, United Kingdom
Reviewed 22 August 2016

When our team arrived, the booking had been messed up, meaning we had too few beds. The rooms smelled bad, were dirty, had awfully stained mattresses, the fridges were switched off, there were not enough sets of cutlery/crockery for the number of guests, and only two small pans with which to self-cater. One of our team was ignored twice when...

1Thank 573helen

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Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave

Additional Information about SO Quartier

Address: 34a 36 Kilburn High Road, London NW6 5UA, England
Region: United Kingdom > England > London
Business Centre with Internet Access Kitchenette Wheelchair access
Price Range: $107 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — SO Quartier 3.5*
Number of rooms: 50
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Also Known As:
So Quartier Hotel London
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Questions & Answers

Here's what travellers have asked, with answers from SO Quartier staff and other travellers.
4 questions
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Questions? Get answers from SO Quartier staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the Kilburn Road are noisey”
 of 5 bubbles Raz1805, 19 Dec 2016 | Read review
“Check if the terrible reviews outweigh the rest!!!!!”
 of 5 bubbles richardnaomim, 19 Dec 2016 | Read review
“The photos are not like the reality, sofa was broken.”
 of 5 bubbles 84leilag, 9 Nov 2016 | Read review
“Room 303 - if they fix the bedroom window!!”
 of 5 bubbles deedee878, 28 Oct 2016 | Read review
“Book elsewhere!”
  • Filthy mattress!
 of 5 bubbles 573helen, 22 Aug 2016 | Read review
5 of 5