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Charlotte Guest House

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Charlotte Guest House
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671 Reviews from our TripAdvisor Community

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Showing 271: English reviews
1 review
Reviewed 1 week ago via mobile

Booked one night for a cheap visit to family. Felt nervous about shared bathroom. On arrival such a warm welcome. Lovely clean room. Shared bathroom IMMACULATE. No concerns whatsoever. Great location. Price was a bargain. Didn't eat breakfast as went out but it smelt good ! This place is a little gem if you on a budget.

Thank almey
1 review
Reviewed 1 week ago

We searched for an affordable price with genuine English atmosphere in a nice neighbourhood. Charlotte Guest House certainly lived up to our expectations. The staff seemed happy at their job, friendly nice and helpful. They asked several times if everything was alright and if we needed anything.They helped us with tips about our planned activities, and even to fix tickets... More 

Thank Micke P
Manchester, United Kingdom
Level Contributor
67 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 4 weeks ago

Mixed feelings about this place. The staff are very good, very professional and the Guest House is well run. There's a decent breakfast on offer. The Guest House is a number of houses in a street. The welcome was very good and check in efficient and location is good with West Hampstead Thameslink, overground and Jubilee Line stations within a... More 

Thank MG100_10
Plymouth, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

My boyfriend and I stayed here one night when visiting London at short notice. We really wanted the cheapest, best value room we could find so opted for the shared bathroom room deal. I was a bit reserved about having a shared bathroom at first as it seemed a bit like being in a hostel. However, we arrived to a... More 

1 Thank jplumm
Manchester, England, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 21 October 2016 via mobile

I have stayed in various guest houses in London and I must say that this is one of the cleanest, most comfortable and one with the largest room. Location : It is well situated within 6 mins walk from West Hampstead underground station. It will take you approximately 22 mins to get to Oxford Street (Bond St station) The main... More 

Thank Sin754
Portsmouth, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 October 2016

PROS: The location of this guest house is very very good. It's close to the train station, tube and overground stations. There's a Tesco nearby and a couple of other small shops and takeaways. In terms of location, it really cannot be faulted. The staff is friendly and helpful and seem to genuinely care. The rooms are clean enough. CONS:... More 

1 Thank Luzzibell
Chester, United Kingdom
Level Contributor
50 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 October 2016

We chose this hotel because it was in a good location and very reasonably priced (£75 per night on a weekend including breakfast). Paying so little we didn't expect it to be fantastic but we were proven wrong! The best thing about the stay was that all of the staff are exceptional, friendly and professional, making our stay very pleasant,... More 

1 Thank SmithShaunagh
Cannock, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 October 2016 via mobile

This guesthouse is in a lovely area on London in West Hamstead, easy access via the tube and train stations into the city. Lovely bars, restaurants and cafes 2 minutes away. The hotel has five different buildings so we were five doors down to the actual reception. Wifi is only available in the reception area until 9.30pm. Breakfast starts at... More 

Thank _grifflet92
Kenneth F, General Manager at Charlotte Guest House, responded to this review

Dear _grifflet92, Thank you for taking the time to post your review of Charlotte Guest House on TripAdvisor. I am most grateful for your feedback, which is such a valuable source of information for me, regardless of whether it is good or bad, and helps me monitor the service we provide. Of course I was disappointed to read about your... More 

Mumbai (Bombay), India
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 October 2016

After staying in some amazing B&Bs during this vacation in Scotland and Ireland this pace was big disappointment. All BnBs provide a certain amount of personal touch and care to make your stay comfortable but if and when it wants to shed that to a bigger hotel like place, then it needs more staff to attend to people. Firstly, with... More 

Thank Toushar
Kenneth F, General Manager at Charlotte Guest House, responded to this review

Dear Tousharr, Thank you for taking the time to post your review of Charlotte Guest House on TripAdvisor. I am most grateful for your feedback, which is such a valuable source of information for me, regardless of whether it is good or bad, and helps me monitor the service we provide. Of course I was disappointed to read about your... More 

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Hotel & Grounds (21)
Dining (27)
Room/Suite (63)
Bathroom (27)
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Double Room Ensuite (213 Sumatra Road) (27)
Quad Room Basic (21)
Quad Room Ensuite (26)
The Hotel (15)
Triple Room Ensuite (26)
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  • Free Breakfast
Room types
  • Non-Smoking Rooms
  • Free Breakfast

Additional Information about Charlotte Guest House

Address: 195-197 Sumatra Road | West Hampstead, London NW6 1PF, England
Region: United Kingdom > England > London
Price Range: $71 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Charlotte Guest House 2*
Number of rooms: 43
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TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Priceline, Odigeo, HotelTravel.com and HostelWorld so you can book your Charlotte Guest House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Charlotte Guest House Hotel London
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Questions & Answers

Here's what travellers have asked, with answers from Charlotte Guest House staff and other travellers.
11 questions
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Questions? Get answers from Charlotte Guest House staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Building 195 or 196”
 of 5 bubbles SmithShaunagh, 4 Oct 2016 | Read review
“Take the rooms on the first floor”
 of 5 bubbles Toushar, 1 Oct 2016 | Read review
“i wouldn't know which rooms are more quiet , though we asked for another room since we subscribed long before, and there wasn't any...”
 of 5 bubbles nurit27, 28 Aug 2016 | Read review
“Rooms at the rear of the house are a bit noisy as the property backs on to railway line”
 of 5 bubbles , 26 Aug 2016 | Read review
“If the stairs are a problem, ask for a lower room.”
 of 5 bubbles MadaleineC, 5 Jul 2016 | Read review
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