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The Cleveland

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The Cleveland
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583 Reviews from our TripAdvisor Community

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Showing 408: English reviews
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Reviewed 2 days ago NEWvia mobile

Recently stayed in the Cleveland Hotel Fabulous hotel Highly recommended Located in a quite area of bayswater Rooms very big with excellent kitchen facilities We arrived at 10.00 am and one of our rooms was ready immediately The staff were most helpful Will definitely return

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Helpful?
Thank Claire M
Reviewed 1 week ago

Even though I was very ill with the flu, my wife and I had a nice stay in the hotel. The reception staff was very nice. Even though we were in a downstairs room, it was very comfortable with nice bed, clean bathroom with standard amenities and a small built-in kitchenette. The optional breakfast was adequate with a good selection...

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Helpful?
Thank Stefan B
Marcin_Jagodzinski, Director of Sales at The Cleveland, responded to this review

Thank you for your review. We are sorry to hear you were ill on your holiday, we hope you became well smoothly. Nevertheless, we are glad you made the best out of your stay anyway and that you enjoyed your stay with us. Thank you for your kind word about our staff. We are looking forward to hearing you again....

Kiev, Ukraine
Reviewed 2 weeks ago

My wife and I had a excellent stay in this hotel. The reception staff was very welcoming and provided us with a very spacious room. We had asked for a room close to elevator without any stairs to climb and our request was granted. The room was very comfortable, with nice soft bed, a clean bathroom with good amenities, and...

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Helpful?
Thank Glen W
Marcin_Jagodzinski, Director of Sales at The Cleveland, responded to this review

Thank you for your review. We are glad you had a nice stay with us. We are happy that you liked your room and that we could fulfill your request. It is nice to hear that the kitchenette was useful and that you liked our breakfast. Thank you for your kind word about our staff. We are looking forward to...

Reviewed 3 weeks ago via mobile

Very happy with our stay. Hotel was very clean, staff were very friendly and helpful, good location. We especially liked the breakfast was excellent. Kitchenette was well equiped and handy. Room was cleaned daily. Hard to fault anything. Only thing was we were in the basement and had no view but still had a window to let light and fresh...

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Helpful?
Thank Matthew A
Marcin_Jagodzinski, Director of Sales at The Cleveland, responded to this review

Thank you for your review. We are glad you liked your stay with us. It is nice to hear you liked facilities and the location of the hotel, also thank you for your kind word about our staff. If you would like to stay with us again, please let us know upon making the reservation that you would like be...

Abu Dhabi, United Arab Emirates
Reviewed 3 weeks ago via mobile

The Cleveland hotel is situated in the heart of Bayswater. It's a 5 minute walk to Kensington garden and just 15 to 20 minutes from the Portobello market. The rooms with it enclosed kitchenette gives a nice cozy feel. Polite and friendly staff and decent amenities made for an amazing stay.

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Helpful?
Thank ashwinpillaidoc
Marcin_Jagodzinski, Director of Sales at The Cleveland, responded to this review

Thank you for your review. We are glad you liked your stay and the location of the hotel. Thank you for your kind word about staff, much appreciated. We are looking forward to hosting you again. Kind regards,

Aberdeen, United Kingdom
Reviewed 4 weeks ago

We stayed here early December. Having not been to London in some time we selected this hotel on the basis of the TripAdvisor reviews. The location is great! Literally a 5-10 minute walk for a tube station which had a surrounding of restaurants and shops (including a Zara and M&S!). The hotel itself is classic and quiet. The staff were...

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Helpful?
Thank hollydyce
Marcin_Jagodzinski, Director of Sales at The Cleveland, responded to this review

Thank you for your review. We are happy you liked your stay and the location of the hotel. It is nice to hear that you found the room clean and comfortable. Thank you very much for your kind word about our staff, it is much appreciated. We will be more than happy to help with the luggage next time you...

Reviewed 1 January 2017 via mobile

My family and I stayed here for a couple of nights and we loved it. It's a great location - just a short walk to Hyde park / Kensington gardens. The rooms are basic but everything you need and they are clean. The receptionists are so helpful and friendly.

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Thank Lupeanne
Marcin_Jagodzinski, Director of Sales at The Cleveland, responded to this review

Thank you for your review. We are glad you liked your stay with us and the location of the hotel. Thank you for your kind word about the staff. We are looking forward to hosting you again. Kind regards,

Mölndal
Reviewed 30 December 2016

I travelled alone and spent Christmas there (total 6 nights). This is my third time in London in 15 months. This hotel is the best I have stayed in. Positive: * I had the smallest room available, but it was still larger than the others I have stayed in. * The bed was a large double bed. A bit hard...

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Thank zitalena
Marcin_Jagodzinski, Director of Sales at The Cleveland, responded to this review

Thank you for your review. We are glad you liked your stay with us. Thank you for your thorough description, it nice to see all the pros and cons described this way. Thank you for the idea of the hooks, we will see if we can find some spot for it. In case you will be checking our hotel for...

Bath
Reviewed 18 December 2016

Stayed here for 3 nights Friday-Sunday. Had a 3rd floor studio with a double and a sofa bed. Third floor room was a couple of flights of stairs up from the 3rd floor lift stop and,I judge, ok for most except those with large suite cases or not so good on their pins. Hotel and room very clean and good...

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Helpful?
Thank DaveinBath
Marcin_Jagodzinski, Director of Sales at The Cleveland, responded to this review

Thank you for your review. We are glad you liked the hotel and the room was comfortable for you. We are happy you liked the location and the tranquility of our area. Than koyu for your comments about cleanliness and the value. We are looking forward to hosting you again on future occasions. Kind regards,

Roskilde, Denmark
Reviewed 2 December 2016

Very nice hotel with nice rooms, good service and location - BUT...first night we got a room in the basement with the only window facing a small yard where the aircon/heating system for the entire hotels is placed. That meant that the window could not open, and the heatingsystem provided a constant, vibrating noice. Next night we were moved to...

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1Thank MetteCB
Marcin_Jagodzinski, Director of Sales at The Cleveland, responded to this review

Thank you for your review. We are happy that you liked our rooms and the hotel. We are sorry you did not like the room downstairs. Just a note, the windows do open. If you decide to stay with us again, please let us know upon making reservation you would prefer an upper floor room and we will allocate you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
Official Description (provided by the hotel)
The Cleveland Hotel is an independent hotel in Bayswater combining the services of a boutique hotel with all the comfort and amenities of serviced apartments. Ideally located on a tranquil and leafy garden square away from the hustle and bustle of London the hotel is just a short walk to London's famous Hyde Park on Bayswater Road and Paddington Station offering excellent transport links to Heathrow Airport and London's lively West End. The Cleveland Hotel has retained all of its beautiful Georgian period features, yet each one of our 30 contemporary studio rooms have been beautifully refurbished with the contemporary traveler in mind. Every room is fully equipped with modern kitchenettes, AC, LED TVs, free Wi-Fi and our friendly, multilingual staff, are on hand 24 hours per day offering you all the services of a boutique hotel. We offer our guests complete flexibility, comfort and security making us an ideal choice regardless of whether you are traveling for business or leisure. ... more   less 

Additional Information about The Cleveland

Address: 39 - 40 Cleveland Square, London W2 6DA, England
Region: United Kingdom > England > London
Price Range: $174 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Cleveland 3*
Number of rooms: 30
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Also Known As:
The Cleveland Hotel London
Cleveland Square London
Hotel Cleveland Square
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Questions & Answers

Here's what travellers have asked, with answers from The Cleveland staff and other travellers.
12 questions
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Questions? Get answers from The Cleveland staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the lower level are quiet and good access to elevator. If you don't want a view out the window these are good choices.”
 of 5 bubbles 187GlenW, 11 Feb 2017 | Read review
“Room 11 on the ground floor is very noicy.”
 of 5 bubbles zitalena, 30 Dec 2016 | Read review
“We had room 17, which was great. It was one of the suites.”
 of 5 bubbles TankerT, 25 Nov 2016 | Read review
“Ask for an upper floor”
 of 5 bubbles melissatD3066NA, 19 Oct 2016 | Read review
“We stayed in room 11 behind reception. There wasn't a view, but it didn't face a street so there was no noise at night.”
 of 5 bubbles emilyr834, 8 Jul 2016 | Read review
5 of 5