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The Cleveland

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Traveller (164)
Room & Suite (219)
Dining (5)
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Overview
  • Excellent34%
  • Very good50%
  • Average12%
  • Poor3%
  • Terrible1%
Travellers talk about
“hyde park”(74 reviews)
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Kitchenette
Free Parking
Breakfast included
3 Star Hotel
All hotel details
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Reviews (656)
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Traveller rating
159
206
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17
10
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LanguageEnglish
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159
206
59
17
10
Show reviews that mention
All reviewspaddington stationhyde parksmall kitchenettepots and pansstove topquiet neighborhoodnotting hillthe ground floorheathrow expressminute walkclean bathroomrestaurants and shopsfree wifihandy locationlovely hotelcentral lineeasy access
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1 - 5 of 451 reviews
Reviewed 3 days ago via mobile

hotel room was pretty spacious & the wifi is really strong! the only issue was the hot water in the bathrooms as we faced some problems and it made showering difficult at some point. however, the receptionist was kind enough to attempt to solve the...More

Thank KhyTheng Q
Reviewed 6 days ago

We stayed here for 4 nights in May and were delighted to have found this little hotel. The location is in a wonderful neighborhood and within less than a 10 min walk of several tube stations. The rooms were clean and well kept, the staff...More

Thank 460amy
Reviewed 1 week ago

Rooms were very small, ours was hard to find. Some staff not particularly helpful, hotel has very few amenities, breakfast offered is cold continental only and overpriced. Hotel was quiet and in a nice area, but we walked 10 mins to find a hotel for...More

Thank LynandStef
Response from Marcin_Jagodzinski, Director of Sales at The ClevelandResponded 4 days ago

Thank you for your review. We are glad you liked the area and its tranquility. We are sorry if you found one of our staff unhelpful, it must have been some sort of misunderstanding, as we usually have friendly and attentive attitude towards all guests....More

Reviewed 4 weeks ago

Having spent very little time visiting the Capital,my wife and I chose this hotel as a base to explore .very good location,rooms large enough to be comfortable,with breakfast included.Slight problem with the heating,cool but hopefully it will warm up Overall,very acceptable

Thank D9417OPphilipw
Reviewed May 13, 2018 via mobile

The location of the hotel is great from London, walking distance to many underground lines, Hyde park and plenty of restaurants and shops. The suites were large, with a couch, small table/chairs and a kitchenette. However there was a cracked window, broken splash back in...More

Thank Zekzor
Response from Marcin_Jagodzinski, Director of Sales at The ClevelandResponded 4 days ago

Thank you for you review. We are glad you had a nice stay, enjoyed the size of the room and its appliances. We are sorry you have found a few unfinished jobs. When it comes to the stains and bits mould on the ceiling it...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Details
Price range
US$124 - US$294 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$124 - US$294 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (164)
Room & Suite (219)
Dining (5)
Questions & Answers
Ask a question
Kristin R
January 20, 2018|
AnswerShow all 2 answers
Response from PAWatersFamily | Reviewed this property |
What/Where is Stansted?
0
Votes
Hidayah A
January 9, 2018|
Answer
Response from Shyamus | Reviewed this property |
Yes. Common for two floors. Stops midway. Few steps up & down
0
Votes
eajanke
May 10, 2017|
Answer
Response from Marcin_Jagodzinski | Property representative |
Yes, there is, you can leave it with us and there is no charge.
0
Votes
Room Tips
"Maybe number from 10 and up,the rest are down a large flight of stairs,not good when carrying suitcases!"
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"Be aware that the lift doesn't go to all floors, so you might have to walk several flights of stairs"
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"Rooms facing to the rear of the building are very quiet."
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"Stay away from floor 0 and 1."
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