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Park Plaza County Hall London

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Traveller (2247)
Room & Suite (1092)
Dining (120)
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Overview
  • Excellent56%
  • Very good31%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
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AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (8,008)
There are newer reviews for Park Plaza County Hall London
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6,368 results
Traveller rating
3,623
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3,623
1,829
551
219
146
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All reviewswaterloo stationlondon eyebig benstudio roomsouth bankthe sofa bedthe penthousekitchen areasmall kitchenettecity viewwestminster abbeynespresso machineexcellent locationan upgradefantastic hotelmini barbooked this hotel
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1,911 - 1,915 of 6,368 reviews
Reviewed May 5, 2016

We stayed at Park plaza for my partners birthday and to our amazement got a free upgrade to a penthouse suite. Lovely spacious room with great views of big ben and London the staff were very friendly and couldn't do enough for us. This was...More

Review collected in partnership with Park Plaza Hotels
Thank sh0llingsw0rth
Response from PPCHLondon, Guest Relations Manager at Park Plaza County Hall LondonResponded May 10, 2016

Dear sh0llingsw0rth, Thank you for your review. It is brilliant to read such a fantastic 5 star review, I was very pleased to see that you enjoyed your complimentary upgrade to one of our penthouses. Once again thank you for taking the time to leave...More

Reviewed May 5, 2016

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Review collected in partnership with Park Plaza Hotels
Response from PPCHLondon, Front Office Manager at Park Plaza County Hall LondonResponded May 14, 2016

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Reviewed May 4, 2016

Very poor service from hotel staff which reflects on the quality of the general manager of the hotel. Room not as described on hotel website. Beds with plastic/rubber sheets on the mattress were uncomfortable and made us sweat. Housekeeping staff knocking on the door before...More

Thank Martin E
Response from PPCHLondon, Guest Relations Manager at Park Plaza County Hall LondonResponded May 10, 2016

Dear Martin E, Thank you for your recent review. I was extremely disappointed to read your review, and to see that you didn't enjoy your stay with us. If you could please contact me at dnorth@pphe.com so we could discuss further I would really appreciate...More

Reviewed May 4, 2016

Very poor service from staff. Bedroom wasn't as described on hotel website. Plastic/rubber sheet on mattress was uncomfortable and made us sweat. Housekeeping staff waking us up by knocking on door early in the morning (I'm assuming to see if any guests are in the...More

Review collected in partnership with Park Plaza Hotels
Thank K2169RKmartine
Response from PPCHLondon, Front Office Manager at Park Plaza County Hall LondonResponded June 5, 2016

Dear K2169RKmartine Thank you for your TA review. We are very sorry for your disappointment during your recent stay with us. I have passed your feedback onto the management team in order to follow up and resolve any outstanding issues. We hope that we will...More

Reviewed May 4, 2016 via mobile

This was our first time staying at this hotel and we will definitely be back! Booked a penthouse room for my wifes 50th birthday and the view was worth every penny. Welcoming and friendly staff as soon as you arrive and the room was spotless....More

Thank garyp184
Response from PPCHLondon, Guest Relations Manager at Park Plaza County Hall LondonResponded May 10, 2016

Dear Gary P, Thank you for your review. Myself and the team were thrilled to read your 5 star review, and the team were more happy that they had such a positive affect on your stay, and we were delighted to see that you really...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Details
Price range
US$208 - US$381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Green Hotel in London
#60 Spa Hotel in London
#80 Family Hotel in London
#82 Business Hotel in London
#89 Romantic Hotel in London
#219 Luxury Hotel in London
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$208 - US$381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Green Hotel in London
#60 Spa Hotel in London
#80 Family Hotel in London
#82 Business Hotel in London
#89 Romantic Hotel in London
#219 Luxury Hotel in London
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (2247)
Room & Suite (1092)
Dining (120)
Pool & Beach (2)
Amenities (63)
Family and Play Areas (10)
Business Centre & Event Rooms (2)
Nearby
Southbank
Big time attractions such as the London Eye and a
thriving theatre scene (compliments of the National
Theatre and the Young Vic) are but a few of the
reasons that Southbank is such a collectively
cherished part of town. With plenty of family friendly
activities and venues lined up along a pedestrianized
river bank between Westminster Bridge and Waterloo
Bridge, visitors can always expect a casual and
...More
Questions & Answers
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James C
May 11, 2018|
AnswerShow all 2 answers
Response from gillian m | Reviewed this property |
Not sure if there is enough room for an extra bed rooms are not huge .
0
Votes
Joanna B
April 25, 2018|
AnswerShow all 3 answers
Response from gillian m | Reviewed this property |
I had a junior suite which had a double sofa bed and a king size bed with kitchen facilities .
1
Vote
Jessica536
April 11, 2018|
AnswerShow all 4 answers
Response from 185neily | Reviewed this property |
The hotel doesn’t have parking but there are a number of car parks, within less than 5 minutes walk, costing between £20 - £27 for 24 hrs. There are not that many spaces in any of them though so I suspect they fill-up very... More
1
Vote
Room Tips
"Dont bother booking this. They will steal your stuff"
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"Ask at check inn"
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"Waterloo facing rooms not the best view available at the hotel but no road noise."
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"Ask for a room with a view of County Hall"
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