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May 7 May 8
1 room, 2 adults, 0 children12
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Savings alert: 28% below average rate
The price you found is 28% lower than this hotel's average rate of US$232/night.
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All reviewswaterloo stationlondon eyebig benstudio roomsouth bankthe sofa bedthe penthousekitchen areasmall kitchenettecity viewwestminster abbeynespresso machineexcellent locationan upgradefantastic hotelmini barbooked this hotel
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1,991 - 1,995 of 6,329 reviews
Carolyn K
Bournemouth, United Kingdom
31
Reviewed 7 April 2016
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Review collected in partnership with Park Plaza Hotels
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from PPCHLondon, Guest Relations Manager at Park Plaza County Hall LondonResponded 9 April 2016
I was given a voucher for Mother's Day for afternoon tea at the Park Plazza and was extremely disappointed by the whole experience. We were shown to a dark corner booth of the bar and were surrounded by tourists and children with backpacks - not...More
Thank maggi42
Response from PPCHLondon, Guest Relations Manager at Park Plaza County Hall LondonResponded 9 April 2016
Dear maggi42,
Thank you for your email.
I was very disappointed to read your comments, and would like to discuss further so if you could please contact me at dnorth@pphe.com I would really appreciate it.
Kind regards
Daniel North
Guest relations manager
stayed here for one night - were given free upgrade to very nice room with large windows, nice view, small kitchenette, lounge area etc - nice and quiet and bed comfortable with great bathroom (walk in shower and separate tub). Hotel also has nice bar...More
Thank Hady F
Response from PPCHLondon, Guest Relations Manager at Park Plaza County Hall LondonResponded 9 April 2016
Dear Hady F,
Thank you for your email.
It was a pleasure to read your 5 star review, and I was very pleased to see that you enjoyed all aspects of your stay and our location.
Thank you for taking the time to leave your...More
The room was small on US standards We had 3 in the room and the executive studio was just big enough Rooms are modern and well maintained. We had a tea pot, nesspresso maker sink and very small fridge Wifi is slow Plenty of eat...More
Review collected in partnership with Park Plaza Hotels
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Marylouise B
Response from PPCHLondon, Guest Relations Manager at Park Plaza County Hall LondonResponded 6 April 2016
Dear Marylouise B,
Thank you for your review.
It's always a pleasure to see a 5 star review, and even more so that you enjoyed your stay with us.
From all of the team we look forward to seeing you again in the near future,...More
This hotel is fine the staff are nice and they try hard and if you want a mediocre
Experience of 4 star London this is the place for you, however if you want a real experience go across the road and pay the extra £50...More
Review collected in partnership with Park Plaza Hotels
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Charlotte M
Response from PPCHLondon, Front Office Manager at Park Plaza County Hall LondonResponded 24 April 2016
Dear CHarlotte M
Thank you for your review.
I am sorry for the disappointment and would love to hear some further information about your disappointment. If you would be so kind as to let me know on bwerb@pphe.com that would be greatly appreciated.
Kind Regards...More
Big time attractions such as the London Eye and a thriving theatre scene (compliments of the National Theatre and the Young Vic) are but a few of the reasons that Southbank is such a collectively cherished part of town. With plenty of family friendly activities and venues lined up along a pedestrianized river bank between Westminster Bridge and Waterloo Bridge, visitors can always expect a casual and
...More
festive atmosphere. On top of all the fun stuff to do at Southbank is the opportunity to simply sit back and admire photo-op views of iconic landmarks like Parliament and St Paul's Cathedral, just on across the Thames.
The hotel doesn’t have parking but there are a number of car parks, within less than 5 minutes walk, costing between £20 - £27 for 24 hrs.
There are not that many spaces in any of them though so I suspect they fill-up very... More
The hotel doesn’t have parking but there are a number of car parks, within less than 5 minutes walk, costing between £20 - £27 for 24 hrs.
There are not that many spaces in any of them though so I suspect they fill-up very quickly.