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Park Plaza County Hall London

Booking.comUS$154*
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#225 of 1,089 Hotels in London
Certificate of Excellence
GreenLeadersGold level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Park Plaza County Hall London
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7,062 Reviews from our TripAdvisor Community

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There are newer reviews for Park Plaza County Hall London
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Showing 5,633: English reviews
birmingham, United Kingdom
Reviewed 10 August 2015

Review collected in partnership with Park Plaza Hotels
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Helpful?
Thank Stephen S
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review

Kalmar, Sweden
Reviewed 10 August 2015

Park Plaza County Hall is modern and ideally located by the Thames, the London Eye, Shrek's Adventure and London Aquarium. The rooms are very spacious by London standards and feature a well equipped kitchenette, air conditioning and large bathrooms with both shower and bathtub. The staff is helpful and friendly. Kids get a welcome pack with toys and candy vouchers....

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Helpful?
Thank LindaMinna
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review

Dear LindaMinna, Thank you so much for leaving a fantastic review. The whole team was so pleased to read how much you enjoyed your stay, and I am really glad you made use of all our facilities. We do base ourselves on being a family friendly hotel and as you mention our location is perfect for all the local family...

Wolverhampton, United Kingdom
Reviewed 10 August 2015

Myself and my husband visited this hotel in July for a couple of days break. We have stayed in the hotel previously without any problems. During the second day of our stay we had returned to the room for a rest when a couple entered our room using the card. They quickly realised that the room was occupied as we...

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Helpful?
Thank Kathryn M
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review

Dear Kathryn M I was really disappointed to read your review, because as you can see by other reviews we set our self's really high standards, and by your comments it seems we have failed you in our service. Please contact me via email at dnorth@pphe.com, so we can discuss further. Thank you for taking the time to leave your...

Reviewed 9 August 2015 via mobile

We have just returned from a short break here with our 6 year old son. The hotel is lovely and the reception staff were very welcoming. They made our son feel very welcome with a little welcome pack and some pretend euros to buy himself a juice at the bar. The room was lovely, very clean and spacious even with...

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Helpful?
Thank Chantelle P
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review

Dear Chantelle P The team was very pleased to hear that you enjoyed your stay with us, and very happy that your son enjoyed the kids welcome pack. Regarding the comments for breakfast I understand it was a very busy period when you stayed with us, however there are plans to extend the breakfast area. So please keep a eye...

Aurora
Reviewed 9 August 2015

Overall not a bad stay. If you get the breakfast package be sure to get there very early, we ended up missing out due to the line-up despite arriving for breakfast at 8:30. Any hotel that has pre-charged you for a service should be prompt to fulfill it's obligation and not make customers wait. Bar and restaurant prices are NOT...

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Helpful?
Thank eatdrinktravelrepeat
PPCHLondon, Concierge at Park Plaza County Hall London, responded to this review

Dear eatdrinktravelrepeat, Thank you for taking the time to leave us feedback about your stay. I am sorry that you found the restaurant very busy in the morning. We are popular with families and as it is school holidays at the moment we can get pretty busy for breakfast. We do have 24 hour room service available so our guests...

Exeter, United Kingdom
Reviewed 9 August 2015

After spending the previous evening in the Tara Copthorne in South Kensington, this was like the Ritz! Lovely contemporary rooms with Nespresso coffee making facilities no less and a microwave if you were that way inclined! We had a studio room as we were travelling with my son (11) he had a separate area in the lounge with a fold...

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Helpful?
Thank mensana
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Dear mensana, Thank you for taking the time to share your feedback. I hope that we have the opportunity for welcoming you and your family back to the hotel and that next time you get to try our lovely spa. See you soon! Kind regards, Tiffany

Blackpool Lancashire
Reviewed 9 August 2015

I stayed at the Park Plaza County Hotel which was booked through Travel Zoo as part of a theatre break for my girlfriends birthday. The staff were really friendly and helpful and the food was amazing. What did impress me was when a member of the reception staff (sorry didn't get the lady's name) asked the reason for our stay...

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Helpful?
Thank 4MAH
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Dear 4MAH, Thank you so much for your five star review! I am so glad we were able to make your girlfriend's birthday even more special and I hope we have the privilege of welcoming you both back soon. Kind regards, Tiffany

Newport, South Wales
Reviewed 9 August 2015

My husband and I booked a trip to London to celebrate our 5th wedding anniversary. Unfortunately a few days before our trip my husband caught chicken pox so we were unable to make the date. The hotel changed our date without hesitation which was really good of them. Upon arrival we'd been upgraded to a studio with a view of...

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Helpful?
Thank CocoSianElle
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Dear CocoSianElle, Thank you so much for your lovely review. We are so glad that you chose us to celebrate your anniversary with us and are really proud that we could make it even more special. I hope we are able to welcome you and your husband back in the very near future. Congratulations again! Tiffany Front of House Manager

East Riding of Yorkshire, United Kingdom
Reviewed 9 August 2015

Visited the Park Plaza CH London as a family of four for a weekend trip to London. The location of the hotel was just about perfect for visiting places of interests including popping in to see our relatives which is just few miles away. We requested higher floors and were given a room on the 12th floor with a nice...

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Helpful?
1Thank John L
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Dear John L, Thank you for taking the time to leave us such lovely feedback. We strive to deliver excellent service so reviews like yours make us very proud. I am so glad to hear that you would return and we really look forward to welcoming you and your family back. Kind regards, Tiffany Front of House Manager

Hong Kong, Hong Kong
Reviewed 9 August 2015

Review collected in partnership with Park Plaza Hotels
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Thank Calvyn P
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

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07/05/2017 08/05/2017
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Staying in Southbank

Neighbourhood Profile
Southbank
Big time attractions such as the London Eye and a thriving theatre scene (compliments of the National Theatre and the Young Vic) are but a few of the reasons that Southbank is such a collectively cherished part of town. With plenty of family friendly activities and venues lined up along a pedestrianized river bank between Westminster Bridge and Waterloo Bridge, visitors can always expect a casual and festive atmosphere. On top of all the fun stuff to do at Southbank is the opportunity to simply sit back and admire photo-op views of iconic landmarks like Parliament and St Paul's Cathedral, just on across the Thames.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
L'Italiano
L'Italiano
Cuisines: Italian, Pizza, European
Things to do
  • Bar/Lounge
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Park Plaza County Hall London is conveniently located on the south side of the River Thames near Waterloo Station and is next to London's County Hall, home to several attractions, including the London Sea Life Aquarium. The hotel is within minutes of a number of local attractions, including the London Eye, Big Ben and the Houses of Parliament. Our London accommodation features modern guest rooms, six well-equipped meeting rooms with natural daylight, restaurant & bar, an Executive Lounge and a fitness centre. Choose Park Plaza County Hall London and see what makes us one of the top Waterloo hotels. ... more   less 

Additional Information about Park Plaza County Hall London

Address: 1 Addington Street, London SE1 7RY, England
Region: United Kingdom > England > London > Southbank
Price Range: $276 - $543 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza County Hall London 4*
Number of rooms: 399
Reservation Options:
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Also Known As:
Park Plaza County Hall London Hotel London
Park Plaza London
London Park Plaza
Hotel Style:
#8 Green Hotel in London
#50 Spa Hotel in London
#82 Business Hotel in London
#89 Romantic Hotel in London
#114 Family Hotel in London
#171 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Park Plaza County Hall London staff and other travellers.
92 questions
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Questions? Get answers from Park Plaza County Hall London staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on high etage?”
  • view from my window
pmc3, 26 Apr 2017 | Read review
“Try to reserve a room on an upper floor, ask for one with a view.”
doonfooty, 24 Apr 2017 | Read review
“Studio double rooms seemed good value for travelling with kids”
tomfD1AX, 24 Apr 2017 | Read review
“Take your own pillows as I've had a really sore neck for the past 2 days....very hard bed and pillows”
Foodydreamlady, 18 Apr 2017 | Read review
“No views unless you are on the highest floors.”
royf396, 13 Apr 2017 | Read review
5 of 5
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US$154* /night
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Prices are for 1 room, 2 adults
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