Andaz London Liverpool Street

Andaz London Liverpool Street

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Andaz Suite
Room & Suite (643)
Andaz London Liverpool Street
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About

4.5
#132 of 1,129 hotels in London
4.6 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Right in the heart of the city, this 5-star hotel is your go-to for work hustle or just kicking back on a chill weekend break. Back in the day, it was known as the Great Eastern, a London railway hotel with its iconic redbrick Victorian charm dating back to 1884. When you step inside, it's like time-travelling into the 21st century, with 267 designer guest rooms. ​ At Andaz London experience the city as a local and explore London's gems right at our doorstep. The iconic Tower of London and Tower Bridge are just steps away, for a burst of floral charm, Columbia Road Flower Market awaits, while the legendary Brick Lane and vibrant Spitalfields offer the ultimate cool and quirky experiences. ​ Our five-star lifestyle hotel is also the perfect place for a dinner, a bottomless brunch or a few cocktails. You will also find a modern gym and in-room treatments are available to enhance your stay in East London.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Walking tours
Children's television networks
Highchairs available
Parking
Wifi
Fitness / spa changing rooms
Personal trainer
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Snack bar
Special diet menus
Wine / champagne
Nightclub / DJ
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Facial treatments
Full body massage
Massage
Steam room
24-hour security
Baggage storage
Concierge
Newspaper
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Blackout curtains
Soundproof rooms
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to TheAA: The Automobile Association.
5.0 of 5 stars
HOTEL STYLE
Trendy
Green
Languages Spoken
English, French, Spanish, Arabic and 6 more
Hotel links
Special Price:Enjoy a 25% Discount on Weekend Stays

Location

40 Liverpool Street, London EC2M 7QN England
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
London City Airport
Heathrow Airport
26.5 km
See all flights
Liverpool St
2 minUnderground
4.5
4.5 of 5 bubbles5,195 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Nestled near Liverpool Street Station, Andaz London Liverpool Street garners praise for its strategic location and the exceptional service provided by its attentive staff, despite a few reported hiccups. The hotel's atmosphere invites mixed reviews, ranging from modern chic to stark minimalism, yet the cleanliness stands out with guests lauding the immaculate rooms. The amenities, including a variety of dining options, are consistently commended. However, opinions on value and room quality vary, with some guests questioning the cost relative to their experience.
Location
Convenient
Atmosphere
Eclectic
Rooms
Modern
Value
Expensive
Cleanliness
Spotless
Service
Attentive
Amenities
Comprehensive

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5,195Reviews40Q+A100Room tips
Traveller rating
  • 3,583
  • 1,100
  • 313
  • 113
  • 86
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Detailed Reviews
Andrew M wrote a review Feb 2024
Amsterdam, The Netherlands15 contributions19 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
I like staying in hotels. I joined the Intercontinental ambassador/platinum program last year and stayed in a lot of IHG hotels recently. They’re nice. But the rewards are only for basic rooms when I assumed you could splash out on a suite with points.

I’ve always had a soft spot for Hyatt hotels (their rewards are better), but they don’t have enough of them in Europe. The Andaz brand is one of my favorites and I’ve stayed at the one in London a few times. It’s a great location (right on the Elizabeth line at Liverpool with great tube connections) and close to hip East London.

The hotel is charming with a very nice gym with lots of unexpected equipment, and not just treadmills. They have funky bars and restaurants and a happy hour of free wine. Kind of like the Kimpton, but 6-7pm is better than Kimpton’s 4-5pm (used to be the better 5-6). The Andaz staff is really friendly, but many nice hotels have great staffs.

I’m kind of done leaving reviews. I write for a living and this seems like pro bono work for people I don’t know so platforms can make money. But this time I was treated especially well and I have to thank a few people and shout out the Andaz.

I came in early looking for an early check in, and I don’t want to snitch on what they did, in case your lucky number doesn’t come up, but I do have to thank Sam at the front desk. He was so sympathetic and accommodating and went beyond the call of duty. It really made a difference. Carlos the Duty Manager came out and explained the situation. I think he approved my excellent nap and later very nice upgrade. Thank you gentlemen! You made my great stay even better!
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Date of stay: February 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Miriam Varoli, General Manager at Andaz London Liverpool Street
Responded Feb 12, 2024
Dear BoomChicagoAmsterdam, Thank you for taking the time to share with us your positive experience. I am thrilled to read that you had a pleasant experience with us, and our amazing staff left a favorable impact and made your stay worthwhile. Your kind words regarding our convenient location, complimentary wine hour, health club, and services are well appreciated. Thank you for choosing to stay with us, and I hope to have the pleasure of welcoming you back soon for another remarkable stay. Sincerely, Miriam Varoli General Manager Andaz London Liverpool Street
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Michael Hercules wrote a review Mar 2020
Hong Kong, China753 contributions210 helpful votes
+1
5.0 of 5 bubbles
We have stayed in three different Hyatt properties in London last week to compare the quality from a Hyatt Globalist's perspective. This was our first visit to Andaz London and overall impression was good.

Location: (9/10)
Located right next to Liveroool street station. Convenient access to the East end and a few stations away from Oxford circus and Marble Arch etc.

Room: (8/10)
Spacious room and bath. Clean and comfortable bed. Nice in room amenities such as coffee machine, tea and complimentary mini bar items like other Andaz do.

Service (9/10)
Offered early check in at 9am. Initially being given a standard room, but when the front desk staff Nicholas recognized our Globalist status, he called into our room and arranged changing to a better room and helped us with luggage transfer.

Dining (10/10)
This was the best breakfast out od the three Hyatts that I am comparing. Very good selection from the long buffet table. Artisan cheese, homemade baked beans, cold cuts and salads, honeycomb, variety of nuts and cereals. Made to order hot dishes were perfectly cooked.

Facilities (9/10)
Very good evening drink and canapes. Gym was spacious and there was a steam room that I haven't used.

Overall 45/50

This is a category 5 Hyatt hotel.
Very nice hotel in general, great value for money in an expensive city London.

I rated both Andaz London and Hyatt Regency Churchill the same 45/50 and both will be my choice to consider for the upcoming trip to London again this Autumn.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mario F, General Manager at Andaz London Liverpool Street
Responded Mar 8, 2020
Dear Mr. Coth, Thank you for your review of your recent stay with us. I am delighted that you enjoyed your Andaz experience! Your feedback regarding our Guest relation host Nicholas will be passed on. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards,
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
DAP wrote a review Oct 2020
Great Yarmouth, United Kingdom29 contributions28 helpful votes
5.0 of 5 bubbles
This place is so good for visiting London, especially if you arrive at Liverpool Street Station. Easy to book - best from Hyatt Website. This gives you ability to contact, book in etc, and organise your stay via their App.

1 minutes walk from station. Super helpful and friendly staff on reception. Room 104 was fantastic with a long hall tastefully decorated, large lounge and dining area, large dressing and wardrobe area, roll top bath and walk in shower. Bedroom was large and had electric blinds and large TV. Very comfortable bed

Breakfast in restaurant was high quality and had great Granola. Full English was enough for 2, and very tasty, lovely salmon and poached Eggs Royale

Great onsite Hotel Japanese restaurant.

Despite Covid-19 this hotel was super for a break, very well looked after, super staff, and felt safe and clean. Great Value for money also
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Date of stay: October 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: The Suites are amazing value
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mario Flanagan, General Manager at Andaz London Liverpool Street
Responded Oct 31, 2020
Dear Duncan P, Thank you so much for taking the time and trouble to leave a review. I am delighted to hear that Andaz London met your high expectations and our services did not disappoint. Thank you so much for taking the time and trouble to leave a review highlighting the lovely dining outlets on our property and our beautiful Room 104. I am delighted to learn you had a lovely stay with us and our wonderful staff took such great care of you and kept you safe! We hope to welcome you back again soon! With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street
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BlueIslander wrote a review Jan 2020
Ower, United Kingdom120 contributions88 helpful votes
5.0 of 5 bubbles
We stayed in the run up to Christmas, as a base for things all over the west end, city and docklands. Being right on the central line, it was really well positioned. The rooms are large and stylish and the front of house staff were great and the upgrade options we were given were very good value. Breakfast service was a bit laboured (in the Eastway), but otherwise our stay was good value and pretty much faultless.
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Date of stay: December 2019
5.0 of 5 bubblesValue
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hawkeye9 wrote a review Feb 2020
London, United Kingdom126 contributions100 helpful votes
5.0 of 5 bubbles
As ever hard to fault the Hyatt brand! The building is amazing with lots of different areas and fabulous staircases! All tastefully decorated and furnished. Staff very friendly and welcoming. We had an issue with the check in, but the management were immediately responsive and generous it certainly made a difference.

We were shown three rooms and all were different in some way. The room we chose had a huge bed and everything you could possibly need was included even a very generous mini bar! There were no rooms available facing the street so it did feel a bit enclosed and dark but I would imagine that made it quieter? We certainly could not hear any traffic and luckily we had no noisy neighbours.

Very close to good transport to other parts of London and within walking distance to Brick Lane bars and restaurants, we visited the Whitechapel Gallery.

We were tired so had room service dinner, all served hot and it was very tasty. Breakfast had plenty of vegetarian options and staff again very attentive.

We did not visit the gym area and we missed out on the happy hour so look forward to our next stay!
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Date of stay: February 2020
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
michaelnawrath wrote a review Feb 2020
Zurich, Switzerland1 contribution
5.0 of 5 bubbles
Many rooms, not all, are big enough and provide a stylish environment including modern bathrooms. The location at Liverpool Street station is central and therefore advantegeous. The service team is very kind and friendly. Just one point, regular guests should be recognized and served in a more individual manner.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2020
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sleep007 wrote a review Jul 2021
Lancashire, United Kingdom2,885 contributions1,169 helpful vote
5.0 of 5 bubbles
Picked up a very good deal on Secret Escapes.

Located next door to Liverpool Street Station so perfect for the underground but also the likes of St Paul's walkable within 20 minutes. Lovely modern hotel finished to a high standard and decent sized rooms (especially by London standards).

Warm friendly welcome at reception with a glass of Prosecco.

Room 305 was located internal facing so not a single piece of noise. Just bliss. Super king size and amazingly comfortable bed, complimentary (non-alcoholic mini bar). Big TV albeit with some channel limitations. Shower over (quite a high) bath.

Breakfast next door was good quality and provided enough choice.

Complimentary wine hour (2 actually) between 6pm and 8pm, albeit a bit of confusion whether it's one complimentary drink or a few more!!

Definitely stay here again.
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Date of stay: July 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tubtim P wrote a review Jan 2020
30 contributions35 helpful votes
5.0 of 5 bubbles
We stayed for 3 nights in December and we are very happy with the room, hotel's design, location and the services. Special thanks to Ms Jenny who did the check-in for us. She also very caring and sending a little gift and the book about london which is very impressive. The happy hour at the hotel is a big plus, also the complimentary Mini-bar in the room everyday. Thanks to the hotel's staff for the hospitality. Very recommended.
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Date of stay: December 2019
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Crissy paoli wrote a review Feb 2020
15 contributions1 helpful vote
+1
5.0 of 5 bubbles
I have to say this is one of the best hotels i have been to! The moment we walked through the door someone was there to greet you and show you where to check in. We checked in with a lovely man Francesco who was extremely professional and attentive.

The hotel entrance was very stylish and inviting and the hotel rooms were spotless. I really enjoyed the mini bar in the room, you are given lots of tea and coffee, crisps, biscuits and bottles of water.

I had one of the best nights sleep, I'm not sure where the hotel gets thier duvets and mattress but you feel you are sleeping on a cloud. One of the best nights sleep in ages.

Breakfast was lovely, there was alot to chose from and the room we sat in was beautiful, the staff were lovely too.

Fantastic location, right next to the train station, fantastic staff and overall fantastic stay. I will be coming back to visit in the near future. Thankyou andaz x
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NYCBizTraveler wrote a review Feb 2020
Saugerties, New York69 contributions104 helpful votes
5.0 of 5 bubbles
Stayed here for a four day long weekend holiday. Very much enjoyed the stay. Very comfortable, stylish rooms with good bedding and bathroom fixtures. Stylish hotel that is a good renovation of the old Great Eastern Hotel from 1884 - some stunning restaurants as a result. Staff is wonderful - they really make you feel welcome and at home. Special mentions of Matteo at reception, Perry in Rake's and Clement at 1901.. Matteo provided a great welcome, Perry made me and my friend laugh, and Clement understood I don't eat rubbish like quinoa bowls and chia oatmeal and found me a proper breakfast of grilled kippers and poached eggs Because of the latter I faced a difficult travel day feeling much better. One other plus is the location - very convenient to the West End with the tube and the neighborhood has a lot of good restaurants. Will happily return.
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Date of stay: February 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Tony A
Wakefield, United Kingdom490 contributions164 helpful votes
Sorry I've not stayed in a suite but love the hotel. The staff are so helpful and respond quickly to enquiries so I would contact the hotel.
Answer from Ravi Oswal
Fremont, California3 contributions2 helpful votes
Our 26 year old daughter used a rollaway bed and found it to be comfortable
CN10 asked a question Oct 2021
Margate, United Kingdom13 contributions10 helpful votes
Is the free happy hour on on weekdays.
Answer from Jules
Paris86 contributions65 helpful votes
I think so but maybe call to check. We missed it but we’re offered a glass of bubbles on arrival which was a nice touch.
Answer from Keith H
Inkberrow, United Kingdom19 contributions20 helpful votes
Hi Zenbeing19, Kittywool is correct in the directions given i.e. to Paddington and then the Circle line. The direct rail shuttle mentioned on the Andaz web relates I believe to Standsted Airport, which takes 1 hour to Liverpool Street Station. Also if you would like any further advise/comments on the Andaz or other hotels in the area then please do not hesitate to ask.
Answer from datasafex64
Newbury, United Kingdom3 contributions2 helpful votes
They are usually served between 8pm and 9pm.
AntheaJG wrote a tip Apr 2024
Edinburgh, United Kingdom276 contributions86 helpful votes
5.0 of 5 bubbles
"We didn't have breakfast at the hotel this time as we felt it was pricey ( 32.00/25.00 with reduction) and there were coffee shops nearby"
Read full review
Nicholas F wrote a tip Apr 2024
6 contributions
5.0 of 5 bubbles
"Two different kinds of breakfast. V nice steam room."
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Clayton H wrote a tip Feb 2024
1 contribution
1.0 of 5 bubbles
"Stay somewhere else"
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Davefromtherigs wrote a tip Jan 2024
Norwich, United Kingdom15 contributions
5.0 of 5 bubbles
"30 seconds from Liverpool Street. Bar is busy and fun"
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Richard Howard wrote a tip Dec 2023
County Meath, Ireland75 contributions85 helpful votes
3.0 of 5 bubbles
"Room 640 is decent sized and away from traffic. "
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Not the right property for you?
There are more places to choose from in the London area.
PRICE RANGE
C$444 - C$747 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
andaz liverpool street hotel london, hyatt london
LOCATION
United KingdomEnglandLondonCity of London
NUMBER OF ROOMS
267
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Andaz London Liverpool Street - UPDATED 2024 Prices, Reviews

Frequently Asked Questions about Andaz London Liverpool Street
Which popular attractions are close to Andaz London Liverpool Street?
Nearby attractions include Swingers - City (0.4 km), Enigma Quests (0.4 km), and Be At One Spitalfields (0.3 km).
What are some of the property amenities at Andaz London Liverpool Street?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Andaz London Liverpool Street?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Andaz London Liverpool Street?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Andaz London Liverpool Street?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Andaz London Liverpool Street?
Conveniently located restaurants include Pizza Union Spitalfields, Nora Cafe, and The Drift.
Are there opportunities to exercise at Andaz London Liverpool Street?
Yes, guests have access to a fitness centre and locker rooms available in the fitness centre during their stay.
Does Andaz London Liverpool Street have airport transportation?
Yes, Andaz London Liverpool Street offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Andaz London Liverpool Street?
Yes, dry cleaning and laundry service are offered to guests.
Does Andaz London Liverpool Street offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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