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Andaz London Liverpool Street

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#114 of 1,077 Hotels in London
Certificate of Excellence
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Andaz London Liverpool Street
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2,841 Reviews from our TripAdvisor Community

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There are newer reviews for Andaz London Liverpool Street
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Showing 2,443: English reviews
New York City, New York
Reviewed 3 October 2014 via mobile

I did a review for Andaz a couple years ago and is high time to give them another one as they are always so fabulous! Came on a biz/vacation trip with some friends and so we have a couple of early checkin and late checkin, we wants room by each other, we want twin beds, good view etc etc and...

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Helpful?
1Thank loracny
Tim F, General Manager at Andaz London Liverpool Street, responded to this review

Thank you so much for this wonderful review, it really made our day to hear how much you have enjoyed your stay and loved being back. We value your loyalty and the recommendation and hope to welcome you back soon again. Kind regards, Tim Flodin

Reviewed 3 October 2014 via mobile

Excellent attention to detail as always. 2nd time staying. Had a fantastic time as usual will certainly be back again. Incredible staff always trying to help. Some variation between rooms was the only down fall. 2nd time room wasn't as perfect as first despite been same price

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1Thank Tadhg G
Tim F, General Manager at Andaz London Liverpool Street, responded to this review

Thank you so much for this great review. We are so happy to welcome you back at Andaz Liverpool Street and loved reading your feedback which we will pass onto the team. We hope to have the chance you welcome you back during your next trip. Best regards, Tim Flodin

uk
Reviewed 29 September 2014 via mobile

Stayed here with my hubby for one night, amazing hotel, fantastic staff, brekkie was gorgeous however our A/C leaked constantly, called front desk, they sent an engineer, thought problem solved but it started really leaking about 1am all over my shoes and then couldn't sleep due to constant dripping/ splashing noise, room smelled due to wet carpet, complained via email...

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1Thank bricebricey
Tim F, General Manager at Andaz London Liverpool Street, responded to this review

Thank you so much for having taken the time to review your recent stay with us. We love reading how much you have enjoyed the hotel, the gorgeous smell and service though are very sorry to hear about the AC. If there is anything we can arrange prior to your next stay, please don't hesitate to contact our Guest Services...

Northampton, United Kingdom
Reviewed 29 September 2014

Stayed here for just the one night in September 2014. The hotel is great and they have done a fantastic restoration on the building which is part of the historic London we all know and love. many original features have been kept which really adds to the buildings character. The rooms are well appointed, nothing to lavish but just perfect,...

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2Thank Kevingroom555
Tim F, General Manager at Andaz London Liverpool Street, responded to this review

Thank you so much for this wonderful feedback and for choosing to stay at Andaz Liverpool Street. We love reading about how much you have enjoyed your stay, the Andaz concept and the rich history of the hotel. If there is anything we can assist you with during your next stay, please don't hesitate to contact our Guest Experiences Manager...

Staines, United Kingdom
Reviewed 29 September 2014

So i wanted to book a nice boutique hotel for our 13th anniversary in London and didn't want on of the stuffy old fashioned 5 star hotels that you pay a fortune for and walk away unfulfilled. After much checking, i came across the Andaz and seemed to have great reviews. At first, i couldn't see it as it is...

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2Thank Steve H
Tim F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Steve, thank you so much for this lovely review, we are so happy to hear that you have spent your anniversary with us and that you thoroughly enjoyed your stay. We hope to welcome you back to Andaz Liverpool Street soon again. Best wishes, Tim Flodin

Houston, TX
Reviewed 28 September 2014

I stayed here two nights and will definitely come back. From the minute I was greeted at the door, all of their employees made sure everything was perfect. Room was great and the complimentary drinks in the refrigerator was a nice touch. Great workout area and steam room, too.

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1Thank Scott N
Tim F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Scott, I wanted to take this chance to thank you for your amazing feedback, we really appreciate the feedback on our service which I will happily pass onto the team who do such a great job every day. Thank you again for choosing to stay at Andaz Liverpool Street and we hope to see you soon again. Best regards,...

Edinburgh, United Kingdom
Reviewed 28 September 2014

The Andaz made a good impression from the moment we checked in. No stuffy counter for the reception staff to stay behind; just a nice helpful guy with an ipad. I love the design of the hotel. They've retained the features of the original Great Eastern Hotel, but made it modern and contemporary. The room was excellent and the bed...

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Helpful?
Thank SFC_Edinburgh
Tim F, General Manager at Andaz London Liverpool Street, responded to this review

Thank you so much for taking the time to review your recent stay. Your feedback really made our day and we are so happy to hear about your great experience with 1901's staff. We will make sure to pass it onto the team and hope to have the chance to welcome you back soon again. Best regards, Tim Flodin

Singapore
Reviewed 28 September 2014

Over the years I have been staying at this property on several occasions. Service, quality of rooms and service are always consistent. Rooms can be a bit dark, especially when your room faces the atrium. However, the sleek decor and equipment is in perfect condition. The choice of restaurants with a pub and bar are excellent. Guests have two choices...

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1Thank Notsofar
Tim F, General Manager at Andaz London Liverpool Street, responded to this review

Thank you very much for taking the time to review your stay at Andaz Liverpool Street. We value your loyalty to the Andaz brand and are delighted to hear such great feedback on our facilities and Andaz inclusions. We look forward to welcoming you back during your next trip to London. Kind regards, Tim Flodin

Warfield, United Kingdom
Reviewed 24 September 2014

Stayed for 2 nights as part of a business event recently. The rooms are superb as was the service, always someone on hand to deal with any queries. This began the moment I walked in with extremely swift check in. The restaurants and bars are all excellent. The 'George' Pub was very good, plus the Champagne and '1901' bars providing...

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Helpful?
Thank Reido1305
Tim F, General Manager at Andaz London Liverpool Street, responded to this review

Thank you so much for your kind review. I am pleased to read that you had such an enjoyable stay with us, especially the food and service in our restaurants which give you something different to taste every day. I will make sure to pass your feedback onto the team and look forward to welcoming you back to the hotel...

Reviewed 24 September 2014

I stayed in this hotel earlier this month on my business trip. Staff was extremely helpful and polite! There are 4 restaurants and 3 bars indoors. Everything was great. Definitely recommending this one! Looking forward to my next stay!

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Helpful?
Thank Mile E
Tim F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Mile, thank you so much for sharing this fantastic feedback with us. We love reading about how much you have enjoyed the hotel's facilities and especially the service of our staff. We will ensure to pass this onto the team who do such a fantastic job every day. Thank you again for choosing to stay at Andaz Liverpool Street...

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Staying in City of London

Neighbourhood Profile
City of London
From its ancient past as a Roman trading outpost to its 21st century status as the wealthiest square mile in the world, the financial district known simply as “The City” is one of London's most historic and fascinating neighbourhoods. Here high rise office towers such as Norman Foster’s Gherkin mingle with Roman ruins and architectural marvels from virtually every era in between, including Christopher Wren's glorious St.Paul's Cathedral, and John Soane's dauntingly classicist Bank of England. This neighbourhood is also home to some of the finest restaurants and plushest hotels in Europe, in addition to an assortment of of watering holes, upscale shops, and Tube stations. During the week, the City is abuzz with white collar workers going about their business; the weekend sees this area turn into a quiet haven for sightseers.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Uncover the first of Hyatt's Andaz brand, and redefine your personal style at Andaz Liverpool Street. Located in the heart of the city, this London 5-star luxury hotel provides the perfect location for both business and leisure. One of the original London railway hotels, formerly opened as the Great Eastern, the Andaz is housed in a beautiful redbrick Victorian building dating back to 1884. Once inside, it transforms into a 21st century masterpiece, with 267 beautifully appointed modern guest rooms. Walking through the doors of the only Liverpool Street hotel, you are immediately greeted by an Andaz Host and invited to relax in the Andaz Lounge. Sip a complimentary beverage while the check-in comes to you via handheld iPads. Internet access, local landline phone calls and non-alcoholic mini-bar are provided complimentary for all our guests throughout their stay. Andaz Liverpool Street is included in 2013's Conde Nast Traveller Gold List. ... more   less 

Additional Information about Andaz London Liverpool Street

Address: 40 Liverpool Street, London EC2M 7QN, England
Region: United Kingdom > England > London > City of London
Price Range: $232 - $740 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Andaz London Liverpool Street 5*
Number of rooms: 267
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Booking.com, Hyatt Hotels Corporation, Cancelon, Travelocity, Cheap Tickets, HotelTravel.com, Odigeo, Priceline and Jetsetter so you can book your Andaz London Liverpool Street reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Andaz Liverpool Street Hotel London
Hyatt London
Hotel Style:
#32 Family Hotel in London
#46 Romantic Hotel in London
#59 Business Hotel in London
#97 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Andaz London Liverpool Street staff and other travellers.
6 questions
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Questions? Get answers from Andaz London Liverpool Street staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask not to have an internal room”
 of 5 bubbles quickbrownfox999, 9 Dec 2016 | Read review
“The rooms facing the outside get noisy. Choose the rooms that face the inside pool room and bar.”
 of 5 bubbles joecool2015, 5 Dec 2016 | Read review
“If single traveler, go up high and overlook the railway station. It is nice and quiet and the view doesn't matter.”
 of 5 bubbles GeoMedic, 29 Nov 2016 | Read review
“Avoid any room that looks onto the street”
  • hard to get in and out of
  • Extremly worn
  • Pathetic water boiler - not much bigger than a can of coke
  • More wear and tear
  • Unisex Steam Room and Lockers
  • Room map
  • Cheap motel-type coffee
 of 5 bubbles LeavingOrangeCounty, 26 Nov 2016 | Read review
“Ask for a room in the higher floors before you come to avoid the noise.”
 of 5 bubbles PerWilson, 13 Nov 2016 | Read review
5 of 5
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