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Andaz London Liverpool Street

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#115 of 1,086 Hotels in London
Certificate of Excellence
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Andaz London Liverpool Street
Andaz London Liverpool Street
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3,027 Reviews from our TripAdvisor Community

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There are newer reviews for Andaz London Liverpool Street
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Showing 2,595: English reviews
North Yorkshire, United Kingdom
Reviewed 7 December 2014

Having paid over £400 for two nights a month before I arrived I did expect something better. Personally did not like the so-called reception at all. Just staff wandering around with I-pads. Early on the day of my arrival I was invited by e-mail to check-in on the web which I did but upon arrival later that day I did...

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Helpful?
3Thank nickcoxwold46
Tim F, General Manager at Andaz London Liverpool Street, responded to this review

Thank you for taking the time to share your feedback with us. I was disappointed to read of your dissatisfaction of our check-in process and sincerely apologise that this was not the special service we strive for. I will ensure to follow up with our teams and we hope to welcome you back in the future in order to restore...

Dublin
Reviewed 6 December 2014

I stayed in the Andaz hotel on business and I have to say, it was one of my very best hotel experiences ever !!! The welcome was simply outstanding, staff were simply amazing, atmosphere was also fantastic. Clearly, the staff are well hired and also well trained. I love to see this and it is clearly a tone that is...

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Helpful?
1Thank CPKONE
Tim F, General Manager at Andaz London Liverpool Street, responded to this review

We would like to thank you for your great feedback. I am so pleased you found our check-in ‘impressive’ and I very much look forward to sharing your kind comments about the staff on to the teams. We look forward to welcoming you back to Andaz Liverpool Street in the future. Warm regards, Tim Flodin.

Washington DC, District of Columbia
Reviewed 6 December 2014

Andaz hotel in Liverpool street, London..great hotel, great customer service, great management. Very enjoyable stay with the Mrs for a Wedding, which the hotel hosted. great food, great architecture, exceptional location. Cant wait to go back.

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1Thank komat_13
Tim F, General Manager at Andaz London Liverpool Street, responded to this review

Thank you for your kind feedback. We are so pleased you enjoyed our ‘super location, great service and sharp service staff’ and I very much look forward to sharing this with the teams here. We look forward to welcoming you back again in the near future. Warm regards, Tim Flodin.

Paducah, KY
Reviewed 4 December 2014

Where can I begin? Our experience at the Andaz London was nothing but excellent. Originally, we were scheduled to stay at The Churchill but a few days before our arrival, the hotel suffered a gas explosion in the basement and 14 staff members were injured. Fortunately, no deaths occurred. Hyatt made arrangements to transfer our four-night reservation to its sister...

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Thank jdvmd
Tim F, General Manager at Andaz London Liverpool Street, responded to this review

Thank you so much for providing this kind and detailed feedback on your stay with us here at Andaz. I was delighted to read of all the aspects you enjoyed and very much look forward to passing them on to our teams here, especially Baloo who has been with us for many years. We hope to welcome you back very...

Horsham, West Sussex
Reviewed 3 December 2014

I stayed at the Andaz (a Hyatt brand) over the weekend when I went to London to see a show. Being above Liverpool St Station means that it is only a few steps away from the London Underground and buses. It also means there is some noise from the overground trains that use the station (our room was on the...

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Helpful?
Thank 19robbo66
Tim F, General Manager at Andaz London Liverpool Street, responded to this review

Thank you for your extensive feedback on your stay here at the hotel. I was pleased to read that you found our hotel ‘trendy’ and look forward to passing your kind comments regarding our ‘friendly and helpful’ staff on to the teams. We hope to welcome you back again to the hotel soon. Warm regards, Tim Flodin.

jersey05
Reviewed 3 December 2014

We stayed last weekend and arrived early around 11am expecting to have our luggage stored prior to check in this was not the case it was great to be welcomed in with a drink and all effeciently checked in an I-pad and our room was ready! We got the lift to the 5th floor we had room 502 which was...

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Thank jerseyJersey05
Tim F, General Manager at Andaz London Liverpool Street, responded to this review

We would like to thank you for kind feedback. We are so pleased that you enjoyed your stay, including your ‘efficient’ welcome, and found our location convenient for getting to central London. We look forward to welcoming you back to the hotel in the future. Warm regards, Tim Flodin.

Middletown, New Jersey
Reviewed 1 December 2014

Stayed here for 3 nights as a replacement hotel due to has explosion at the Hyatt. Very warm reception and efficient check in process. Room very nice size, great bed and complimentary water, juice and soda was nice touch. Located very close to tube and several bus routes. Staff very accommodating in helping me map out bus routes to several...

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Thank kmc1021
Tim F, General Manager at Andaz London Liverpool Street, responded to this review

Thank you for your great feedback. We’re delighted that you found us ‘very welcoming’ and glad you were able to enjoy several destinations during your stay. We hope to welcome you back to our hotel again in the near future. Warm regards, Tim Flodin.

Singapore, Singapore
Reviewed 30 November 2014

After enjoying many a cocktail at 1901 and the Champagne Bar over the years I had been wanting to stay at the Andaz Liverpool Street for a long time. Arrival was disorienting as it was difficult to tell if the desk in the Reception was the check-in desk or if it was an internet corner or a bar. After a...

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1Thank LuxeTravelerHK
Tim F, General Manager at Andaz London Liverpool Street, responded to this review

We would like to thank you for your comprehensive feedback of your stay. I was delighted to read you enjoyed our ‘high standard of service’ and that you highly recommend us to others. We very much look forward to welcoming you back to Andaz Liverpool Street in the near future. Warm regards, Tim Flodin.

Gloucestershire, England
Reviewed 26 November 2014

We'd stayed here a couple of years ago but until now, hadn't found ourselves in this part of London. However, we were really pleased to have a reason to return and had forgotten not only how vibrant the area around Liverpool Street Station is at all times of the day but what a great public transport hub it is. There...

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Helpful?
Thank elegantraveller
Tim F, General Manager at Andaz London Liverpool Street, responded to this review

Thank you so much for this wonderful feedback on our facilities and services. We are so happy to hear that you were able to enjoy this great side of town which has so many unique cultural offerings and great transport links. We look forward to welcoming you back soon again. Warm regards, Tim Flodin

Johannesburg, South Africa
Reviewed 24 November 2014 via mobile

The not so great: - For a 5 star hotel and for the price, the rooms and bathrooms were small. -The constant hovering of the staff is a bit much. One would expect that they would know that in a five star hotel, one wants the option of service available but to have the privacy and not have it shoved...

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Thank DesertLady2013
Tim F, General Manager at Andaz London Liverpool Street, responded to this review

Thank you very much for this extensive feedback and sorry to hear about your experience with our staff which we will address internally. It is through feedback like yours that we can improve our services so I hope we have the chance to welcome back to Andaz Liverpool Street in the near future. Warm regards, Tim Flodin - General Manager

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Staying in City of London

Neighbourhood Profile
City of London
From its ancient past as a Roman trading outpost to its 21st century status as the wealthiest square mile in the world, the financial district known simply as “The City” is one of London's most historic and fascinating neighbourhoods. Here high rise office towers such as Norman Foster’s Gherkin mingle with Roman ruins and architectural marvels from virtually every era in between, including Christopher Wren's glorious St.Paul's Cathedral, and John Soane's dauntingly classicist Bank of England. This neighbourhood is also home to some of the finest restaurants and plushest hotels in Europe, in addition to an assortment of of watering holes, upscale shops, and Tube stations. During the week, the City is abuzz with white collar workers going about their business; the weekend sees this area turn into a quiet haven for sightseers.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Uncover the first of Hyatt's Andaz brand, and redefine your personal style at Andaz Liverpool Street. Located in the heart of the city, this London 5-star luxury hotel provides the perfect location for both business and leisure. One of the original London railway hotels, formerly opened as the Great Eastern, the Andaz is housed in a beautiful redbrick Victorian building dating back to 1884. Once inside, it transforms into a 21st century masterpiece, with 267 beautifully appointed modern guest rooms. Walking through the doors of the only Liverpool Street hotel, you are immediately greeted by an Andaz Host and invited to relax in the Andaz Lounge. Sip a complimentary beverage while the check-in comes to you via handheld iPads. Internet access, local landline phone calls and non-alcoholic mini-bar are provided complimentary for all our guests throughout their stay. Andaz Liverpool Street is included in 2013's Conde Nast Traveller Gold List. ... more   less 

Additional Information about Andaz London Liverpool Street

Address: 40 Liverpool Street, London EC2M 7QN, England
Region: United Kingdom > England > London > City of London
Price Range: $287 - $685 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Andaz London Liverpool Street 5*
Number of rooms: 267
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Priceline, Hotels.com, Agoda, Cheap Tickets, Hyatt Hotels Corporation and Jetsetter so you can book your Andaz London Liverpool Street reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Andaz Liverpool Street Hotel London
Hyatt London
Hotel Style:
#32 Family Hotel in London
#46 Romantic Hotel in London
#59 Business Hotel in London
#100 Luxury Hotel in London
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose large king room for the extra space”
 of 5 bubbles 893fran, 24 Mar 2017 | Read review
“go as large as you can, large king was excellent”
 of 5 bubbles Gavandstacey, 13 Mar 2017 | Read review
“Suites are well designed and well appointed and highly recommended”
 of 5 bubbles jwwcpa, 16 Feb 2017 | Read review
“We liked the rooms that overlooked the station. All the rooms were well insulated for sound.”
 of 5 bubbles 165pennyg, 29 Jan 2017 | Read review
“I think that you need to request a room with a window that faces outside, instead of facing the center atrium of the building.”
 of 5 bubbles 636kaliw, 25 Jan 2017 | Read review
5 of 5