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Best Western Annesley House Hotel

683 reviews
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Traveller (58)
Room & Suite (11)
Dining (7)
Overview
  • Excellent48%
  • Very good39%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
“coach house”(56 reviews)
“garden house”(22 reviews)
“city centre”(74 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3.0 Star Hotel
All hotel details
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Rooms
Jan 29Jan 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (683)Write a Review
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Traveller rating
321
266
67
13
8
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LanguageEnglish
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321
266
67
13
8
Show reviews that mention
All reviewscoach housegarden housecity centreconservatory restaurantnewmarket roadsingle roomseparate buildingmain buildinglovely hoteltrouser pressshort walkjacuzzi bathwater pressurethe ground floorwithin easy walking distancecomfortable bedample parking
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1 - 5 of 675 reviews
Reviewed 3 days ago

My wife and I left from Heathrow at 7:00 PM after flying in from Rome and arrived at midnight in Norwich via bus. We were a little worried that coming in so late on a Friday night would be a problem but the night staff...More

Thank John E
Response from Emily M, Duty Manager at Best Western Annesley House HotelResponded 2 days ago

Dear John E, Thank you for leaving a review regarding your most recent stay with us. I am glad you enjoyed your stay and pleased to hear our team were accommodating throughout. With regards to the heater in your room, any questions or problems you...More

Reviewed 1 week ago

Our first visit to Annesley. I should really put the hotel in the Very Good category but that would be unfair to the staff who deserve the Excellent which I’ve selected. From making our initial booking to checking out they made our stay perfect. It...More

Thank ROYnJOY
Response from Emily M, Duty Manager at Best Western Annesley House HotelResponded 5 days ago

Dear RoynJoy, Thank you very much for taking the time to leave a review regarding your most recent stay with us. I am so pleased to hear our team were able to make your stay and excellent one, and happy to see you enjoyed your...More

Reviewed 1 week ago

My husband and I just returned from a weekend stay at the Annesley House Hotel and could not be more pleased with our experience. There was plenty of parking when we arrived on Friday and the check in process was quick and efficient. We were...More

Thank PaulaOxted
Response from Emily M, Duty Manager at Best Western Annesley House HotelResponded 1 week ago

Dear Paula, Many thanks for taking the time to leave a review regarding your most recent stay with us. I am so pleased to hear you enjoyed your time with us and glad you were satisfied with your room. I agree the patio adjoined to...More

Reviewed 2 weeks ago

More

Review collected in partnership with Best Western GB
Thank ivorg2018
Response from Emily M, Duty Manager at Best Western Annesley House HotelResponded 1 week ago

More

Reviewed 2 weeks ago

Our room was in the annex. Bed was good. Room was clean. That was the best it got. The bathroom was awful. Needed to have been gutted and redone years ago. Showering- after a few minutes in shower, ended up standing in water. Loo takes...More

Thank 88mmcdonald
Response from Emily M, Duty Manager at Best Western Annesley House HotelResponded 2 weeks ago

Dear 88mmcdonald, Thank you for taking the time to leave a review regarding your most recent stay, I am very disheartened to hear you did not enjoy your time with us. Please accept my sincere apologies regarding the problems you incurred during your stay, we...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Things to do
Restaurant
Bar/Lounge
Tennis Court
Details
Price range
US$96 - US$149 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Norwich
#8 Romantic Hotel in Norwich
#10 Family Hotel in Norwich
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$96 - US$149 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Norwich
#8 Romantic Hotel in Norwich
#10 Family Hotel in Norwich
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (58)
Room & Suite (11)
Dining (7)
Hotel & Grounds (37)
Bathroom (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
Victoria P
24 September 2017|
AnswerShow all 3 answers
Response from Emily M | Property representative |
Hello, It is approximately 15 minutes walk from the hotel to Norwich Castle. Kind Regards, Emily - Duty Manager
0
Votes
cafecat81
11 September 2017|
AnswerShow all 2 answers
Response from Emily M | Property representative |
Hello, Apologies for the delayed response. Our Executive Double/Twin rooms in our Walsten House building are all fitted with a spa bath. If you wish to request a room with a spa bath, please do mention this when making a... More
1
Vote
Har826
15 April 2017|
AnswerShow all 3 answers
Response from Emily M | Property representative |
Hello Yes we do have a room with 2 beds in on Sunday 2nd July. We can offer Room Only at £91.50 or Bed & Breakfast at £107.50. Feel free to either call or email to make a booking. Regards Reception
1
Vote
Room Tips
"If you are unable to find another hotel, Make sure you are not in the annex"
Read review
"Lovely hotel 5 mins walk from the center"
Read review
"Request Executive room"
Read review
"Coach house rooms"
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