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Mercure Norwich Hotel

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624 Reviews from our TripAdvisor Community

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Showing 617: English reviews
Ashbourne, United Kingdom
Reviewed 2 days ago NEWvia mobile

Just stayed one night. This was our second visit. This hotel is good for families. Stay are very helpful. Paid for early check in at 10am. Unfortunately adjoining room was not available on this occasion. We did have rooms each other. Good tip phone hotel direct to ensure best price and rooms. Swimming pool is great. Rooms are in need...

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Helpful?
Thank CaptainBevan
Leicestershire, United Kingdom
Reviewed 1 week ago

What a great weekend we had 11 of us went on a coach trip for new year 3 night stay couldn't really fault the place only that there was no maintenance over the holiday all I wanted was to replace a light bulb in the lamp on the dressing table as it was dark that side of the room but...

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Thank sandimg2016
Aberdeen, United Kingdom
Reviewed 2 weeks ago

I only stay in this hotel when I am travelling from Aberdeen the night before crew change day but it is a nice hotel with friendly staff. Breakfast / Eating area is well laid out and very clean, staff are very friendly. Arrive too late for evening meal so if you are hungry and don't fancy the room service which...

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1Thank no1jocko
Skegness, United Kingdom
Reviewed 2 weeks ago

I went by coach for 4 nights and really enjoyed it. I wrote before asking for a walk in shower as I have difficulty getting over a bath, and was given it. There was a present of a nice box of chocolates in the room. The food was good and the staff friendly. We were even treated to the pantomine...

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Thank 667jilly
Leeds, United Kingdom
Reviewed 3 weeks ago via mobile

This hotel may not look much from the outside or be in a fabulous area but every member of staff was thoughtful, helpful and gave great service. We were staying for my husbands birthday, had a lovely time in the pool, shopping in town and a great breakfast. Unfortunately we received some bad news during our stay and had to...

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Thank joolsjenn
Dereham, United Kingdom
Reviewed 4 weeks ago

Stayed one night while husband attending works Christmas do. Very good hotel for the price. Lady on reception was very helpful when asked for extra pillows and finding TV's remote control. Room service very quick, good value and nice food. Lots of lovely soft white towels in room, good tea and coffee tray and well stocked toiletries in bathroom. Bathroom...

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Thank DanubeSeine
Norwich
Reviewed 4 weeks ago

Stayed over for the night when attending a Christmas dinner dance with the Lee Vasey band. The room was OK and very good value for the £56 we paid. Comfy bed, big TV, free wifi, a bit dated, and the bathroom a bit tired but no complaints. The dinner dance was good too, with a reasonable 3 course meal (silly...

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Thank NorwichSteve
Stuart C, General Manager at Mercure Norwich Hotel, responded to this review

Steve thank you for your kind review and I am in full agreement about the end of the evening. It should finish with a Bang, not a whimper. We will certainly review for next year and thank you once again for a most useful review.

Surrey, United Kingdom
Reviewed 15 December 2016

If I read the reviews before we booked, probably would have looked eslewhere. Glad we didn't! I feel that some of the reviews were very negative. Ok, not the best in the world, but perfectly ok. Would we stay there again? If the need arose, then definitely. Our experience was that whilst not perfect, nothing to moan about. Room was...

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Thank Robert B
Stuart C, General Manager at Mercure Norwich Hotel, responded to this review

Thank you for your kind and balanced review. We are so proud of our cleanliness levels, fabulous food and amazing staff. We hope to welcome you back.

Goole, United Kingdom
Reviewed 15 December 2016

Stayed here for two nights in December 2016 whilst attending the Thursford Christmas Spectacular. The room was clean and comfortable. The lack of a lift was a difficulty for many of our party who were elderly and/or infirm, particularly with suitcases to contend with. The hotel sits alongside the ring road so rooms on that side are noisy, even at...

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Thank Barrie Markham R
Stuart C, General Manager at Mercure Norwich Hotel, responded to this review

I sympathize with you regarding our lack of a passenger lift Barrie but the companies who book the Thursford tours are all fully aware of this. I can't agree with you regarding the wine prices; I tend to find that £3.99 wine tastes exactly that.....sorry to disagree.

Lincoln, United Kingdom
Reviewed 14 December 2016 via mobile

Very expensive hotel. Now, I don't mind paying for a good hotel and sometimes I expect to pay a little more. But, when you do pay more you expect more. The hotel itself is clean but dated. The bar is extortionate and the food is also very overpriced. £14 for a burger, that wasn't the greatest ( definitely not worth...

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Thank Michael K
Stuart C, General Manager at Mercure Norwich Hotel, responded to this review

Oh dear Michael. I'm surprised about your comments regarding our beds, they are all brand new and I've received rave reviews. I think our restaurant prices are about right but obviously that's a very personal call................as is toilet paper..

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Mercure Norwich Hotel

Address: 121-131 Boundary Road, Norwich NR3 2BA, England
Region: United Kingdom > England > East Anglia > Norfolk > Norwich
Price Range: $100 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Norwich Hotel 4*
Number of rooms: 107
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Also Known As:
Ramada Norwich
Norwich Ramada
Hotel Style:
#8 Luxury Hotel in Norwich
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Norwich Hotel staff and other travellers.
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Questions? Get answers from Mercure Norwich Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms on the ring road side, if possible.”
 of 5 bubbles barriemarkhamr, 15 Dec 2016 | Read review
“Quiet rooms at the back.”
 of 5 bubbles 970ChrisS, 12 Oct 2016 | Read review
“Take your own biscuits...as Sarah is in the corner.....”
 of 5 bubbles W8298XFmarting, 9 Oct 2016 | Read review
“as close to ground as you can get”
 of 5 bubbles KeithT62, 3 Oct 2016 | Read review
“Don't stay in room 20 for sure, incase they haven't changed the mouldly curtains.”
  • Room 20 curtains, sept 2016
  • Room 20 curtains, September 2016
 of 5 bubbles shazzyhallett, 12 Sep 2016 | Read review
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