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Holiday Inn Norwich

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Holiday Inn Norwich
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606 Reviews from our TripAdvisor Community

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Showing 602: English reviews
Eastbourne, United Kingdom
Reviewed yesterday NEW

We needed to be able to get into the city and out into the country for our short stay and this hotel was convenient for our requirements. The promised tea/coffee facilities promised were not in the room but immediately provided when pointed out. The WiFi was poor during our stay. I did use and enjoyed the leisure facilities in the...

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Helpful?
Thank David S
Reviewed 1 week ago

This is my first ever stay in Holiday Inn premier hotel. Last week I stayed at Holliday inn Express (22/11/2016 to 25/11/2016), I had two issues on bathroom. It was stinky urine and the head shower was broken, so this week I booked on this one (28/11/2016 to 30/11/2016), premier hotel. First impressions, everything is tidy and clean. The staff...

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Thank Luis G
Doddington, United Kingdom
Reviewed 1 week ago

We stayed here thanks to our saved points and wanted to visit the area. Check in was good as the receptionist was friendly, our room was great, very comfortable. We descended to the rest around 6:45pm, to be told that we wasn't allowed to eat in the restaurant due to coach group, fine by us, so we tried to order...

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Thank razinsun85
Norfolk, United Kingdom
Reviewed 1 week ago

Having been to many christmas do's in my 35 year career , ranging from posh hotels to works canteens, I can honestly say this was truly terrible. We were shoved elbow to elbow on long tables in an awful side room for our companies private christmas party. The terrine starter looked and (possibly) tasted like something I might try and...

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Thank nelsoncourtier2015
London, United Kingdom
Reviewed 1 week ago

When coach arrived, several members of staff including manager descended on the coach and helped unload luggage. Reception staff were friendly and helpful Rooms were clean and comfortable. No external noise Food was good and served with a smile.

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Helpful?
Thank brianpilcher
linton
Reviewed 4 weeks ago

Stayed here while attending a funeral . I found the staff at this hotel very helpful & accommodating during our stay. My parents also stayed here and Mum has mobility issues so a accessible room was booked in advance for them. Their room was very nice plenty of room, but they did have issues with the TV & the thermostat...

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Thank Cheryl M
Reviewed 27 October 2016 via mobile

The reception person was sitting behind a desk and couldn't be bothered to smile when welcoming me as a guest. It was really difficult to understand heras she was talking so quickly and she didn't make any eye contact. I was booked into an easy access room because that was all the website offered me, and although the hotel was...

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Helpful?
Thank Otinogs
IHGService, Guest Relations Manager at Holiday Inn Norwich, responded to this review

Dear Otinogs, Thank you so much for staying with us and for taking the time to leave us your feedback. I am sorry for the shortfalls you have encountered with regards to our check-in service, bathroom condition and restaurant service. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely...

Norwich, United Kingdom
Reviewed 24 October 2016

Went to stay here before I flew off on holiday and was pleasantly impressed. The rooms were spotless and the staff were really helpful and courteous. Had an early start the next day but staff were up and about, helpful again - would definitely stay again.

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Thank cherrypotts
Reviewed 23 October 2016 via mobile

I have just returned home from a 2 night stay at Holiday Inn. My husband and I went to Norwich shopping so decided we would book to stay and make a weekend out of it. The hotel was nice, staff were very friendly and helpful. Breakfast was good with a wide range of items to chose from, could of done...

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Helpful?
Thank Rose F
IHGService, Guest Relations Manager at Holiday Inn Norwich, responded to this review

Dear Rose F, We appreciate you taking the time to comment about your recent stay at our hotel. I am glad to know that you have regarded our hotel to be nice, rooms to be clean, staff friendly and helpful and enjoyed our breakfast selections. On the other hand, We’re sorry we fell below your expectation regarding the bathroom shower...

Reviewed 23 October 2016 via mobile

I booked a room for two adults and a child through bookings.com The confirmation said one room for two adults and a child. When we arrived at the hotel, the receptionist told us our booking was just for a twin room. She the went on to blame bookings.com and told me that as they were full and there was nothing...

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Helpful?
3Thank Alan H
IHGService, Guest Relations Manager at Holiday Inn Norwich, responded to this review

Dear Alan H, Thank you for your recent stay with us and for writing a review about your experience. It is regrettable that we were not able to execute an exemplary hotel stay experience due to the issues with your room reservation, and the level of service you have received. We are committed to providing our guests with the highest...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Holiday Inn Norwich enjoys an excellent location only 2.5 miles south from Norwich city centre. This Norwich Hotel offers easy access to attractions such as Great Yarmouth, Snetterton; Norwich City FC and Sandringham House & Gardens. This Norwich hotel combines excellent facilities for both business and leisure users, including Kids eat and stay for free*.The Hotel facilities include 119 Air Conditioned hotel Bedrooms, High Speed Internet access in bedrooms, conference rooms and public areas. This hotel in Norwich offers family rooms and accessible rooms too.Holiday Inn, Norwich has 5 meeting rooms which can cater for many requirements for up to 150 people, from Meetings, Christenings, Family Birthdays, Funerals to Weddings. Ample free car parking is available. The Hotel offers a Gym, Sauna, Spa Bath and Indoor Heated 13m Swimming Pool and is complimented by an on-site beauty therapist (pre-booking recommended). The hotel restaurant allows you to dine in an informal atmosphere everyday; serving a full buffet breakfast and extensive dinner menu that caters for everyone. Whether you are looking for sight-seeing, shopping, or exploring the beautiful Norfolk countryside we have it all. Discover the hidden gem of East Anglia that is known as Norfolk. *Terms and conditions apply. ... more   less 

Additional Information about Holiday Inn Norwich

Address: Ipswich Road, Norwich NR4 6EP, England
Region: United Kingdom > England > East Anglia > Norfolk > Norwich
Price Range: $82 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Norwich 3*
Number of rooms: 119
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, IHG, HotelTravel.com, Travelocity, Priceline and Booking.com so you can book your Holiday Inn Norwich reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Norwich Hotel Norwich
Norwich Holiday Inn
Hotel Style:
#5 Spa Hotel in Norwich
#12 Family Hotel in Norwich
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Norwich staff and other travellers.
5 questions
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Questions? Get answers from Holiday Inn Norwich staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If your are looking for fast internet = FORGET this hotel! If you are looking just to eat and go to sleep maybe it's the right option.”
 of 5 bubbles luisgL2809GL, 29 Nov 2016 | Read review
“ask at reception fro the end of the ground floor corridor rooms”
 of 5 bubbles libraryMidlands, 17 Oct 2016 | Read review
“Go to the marsh harrier pub 200'yards away for evening meal cheaper and better quality.”
 of 5 bubbles davidgS3022GI, 7 Oct 2016 | Read review
“If you are disabled get 202”
 of 5 bubbles TTFan3d, 27 Sep 2016 | Read review
“Executive rooms are a good size with everything you would need”
 of 5 bubbles UkJammin, 18 Sep 2016 | Read review
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