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Holiday Inn Express Norwich

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Holiday Inn Express Norwich
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443 Reviews from our TripAdvisor Community

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Showing 437: English reviews
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Crewe, United Kingdom
Reviewed 3 days ago NEW

I've stayed in several Holiday Inn Express hotels around the country, this is perhaps the worst, but it was still more than adequate for the price paid. The hotel is well out of Norwich city centre (taxi ride cost £7 even at night). The surroundings don't bode well, with it being situated at the side of an Asda supermarket with...

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Thank Joools
west midlands
Reviewed 4 days ago NEW

After my first stay here, I vowed that I would not stay again. Necessity took over this week as the alternative directly opposite was apparently full. The lowlight originally was food, this time I ate elsewhere !. The trailer full of generators parked outside and wired to the hotel didn't bode well, and I said to myself that knowing my...

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1Thank colemen
Mylor Bridge, United Kingdom
Reviewed 5 days ago NEWvia mobile

This hotel is pretty much a standard Express, clean, convenient for airport, and friendly staff. Unfortunately due to a local power cut, the hotel was powered by generators throughout a two night visit, with a power outage after breakfast. Fortunately, we were on the opposite side of hotel as the generators were noisy. However, why oh why can't hie come...

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1Thank Cliveratnagiri
Reviewed 6 days ago NEWvia mobile

Booked a non smoking room 2 months in advance and when I got to the hotel all they had was a smokers room left, was awakened by the stench of cigarettes and the light coming in from the supposed blackout blinds that only covered half the window, no electricity in the entire hotel, no hot water, breakfast and wifi and...

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2Thank Johnnytee89
Norwich, United Kingdom
Reviewed 1 week ago

I had reason to visit this hotel last Saturday and again today and was disgusted to find, on both occasions, 2 hotel vehicles parked in disabled parking spaces and another parked in the middle of 2 parking bays. The hotel has its own private parking area that non-residents are not allowed to use but staff clearly think nothing of depriving...

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2Thank Keith D
Bridgend, United Kingdom
Reviewed 2 weeks ago via mobile

Well where does someone start,, pictures that you see make the hotel look a lot better than what it is! Once we were in our room there was stains on the carpet, looks like old glue in the bathroom but what made me laugh, there was one brown sugar and one white sugar with two milk cartons! For two people...

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2Thank paul2801
Bishops Stortford, United Kingdom
Reviewed 2 weeks ago via mobile

Soulless is best description I can use for this hotel. Tucked behind a large supermarket on entry it has the welcoming of a motorway service area. Minimal design leaves a stark atmosphere. Room was clean enough however noise from vehicles leaving the carpark did manage to filter up to the second floor and into the closed windowed room. Food review...

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2Thank Roddy B
South
Reviewed 2 weeks ago via mobile

Parking was a touch confusing as the hotel car park morphs into the Asda car park next door and unclear where one finishes and the other starts. From the outside the building felt dated although reception had obviously been refurbished nicely. Check in staff were pleasant and efficient. The £10 day membership of the neighbouring Virgin Active gym felt disappointingly...

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1Thank Rocknroller99
IHGService, Guest Relations Manager at Holiday Inn Express Norwich, responded to this review

Dear Rocknroller99, Thank you for taking the time to convey your comments regarding your recent experience with us. We are sorry for the challenges you had in our car park and also the condition of our facility and the rooms was not 100% satisfactory. We assure you that every comment, no matter how small, is taken very seriously. We hope...

Great Yarmouth, United Kingdom
Reviewed 4 weeks ago via mobile

What a complete shambles this place is! Having booked 2-3 weeks in advance for a short weekend break in the city we chose the holiday inn express as it said there was a pool and spa on site, when we arrived to check in the guy on reception said "excuse the chaos my desk is a mess it's been one...

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1Thank dinerx123
IHGService, Guest Relations Manager at Holiday Inn Express Norwich, responded to this review

Dear dinerx123, Thank you for bringing your concern to my attention in detail. I'm very sorry for the troubles that you've experienced because of some issues with your the pool charges and the less than friendly encounters that you had with one of our hotel staff. It is our goal to always provide the best hotel experience to our guests...

Milton Keynes, England, United Kingdom
Reviewed 9 March 2017

I stayed here for two nights on business. The parking was free, which is always a bonus and I never had a problem finding a space. The staff were really lovely and welcoming. The rooms were fine and had all the facilities you would expect and the bathroom was clean. Along with this the bed was relatively comfy and I...

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Thank Hannah T
HIEXDutyManager, Guest Relations Manager at Holiday Inn Express Norwich, responded to this review

Dear Hannah T Firstly thank you for your feedback from your recent stay with us at the holiday inn express Norwich. I am very glad to hear that your stay was okay and that you have a lot of positive feedback from your stay. As you said however our menu is limited as we are an express holiday inn not...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Express by Holiday Inn Norwich is a new 78 bedroom hotel on the Norwich Sports Village Complex. This Modern Hotel hosts a neighbouring Esporta Health and Raquet Club, the Royal Norfolk Golf Club, and the only Ice Rink in Norfolk, Ice Experience. All our guests can take advantage of all the facilities at the Health and Raquet club Swimming, Gym etc, for a daily fee as well as enjoy a round of golf or take advantage of our special GOLF BREAK Package contact our reception for special rates.Also enjoy ice skating at the Ice Experience. Our guest can take advantage of our rail/airport Courtesy Shuttle bus which runs daily and can be booked at reception from 8am - 9.30pm. The Express by Holiday Inn is located 2.5 miles from Norwich City Centre and 1.9MI from Norwich International Airport just off the A140. The hotel has been designed to combine contemporary design with comfortable accommodation and value pricing, catering for both business and leisure travellers. Each of the 78 bedrooms has a desk area with high speed internet access, direct dial telephone, tea and coffee making facilities, flat screen TV with satellite channels and an invigorating power shower. Our rates include Continental Breakfast which is served in the Great Room which is also a relaxing and informal place to unwind with a drink from our bar or to enjoy a Light Snack from our evening menu. ... more   less 

Additional Information about Holiday Inn Express Norwich

Address: Norwich Sports Village Drayton High Road | Drayton High Road, Norwich NR6 5DU, England (Formerly Norwich Sport Village Hotel)
Region: United Kingdom > England > East Anglia > Norfolk > Norwich
Price Range: $102 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Norwich 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Holiday Inn Express Norwich Hotel Norwich
Holiday Inn Norwich
Norwich Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Norwich staff and other travellers.
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Gdynia, Poland

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“NOT next to the generators !”
colemen, 21 Apr 2017 | Read review
“Don't stay here unless you like to hear the sound of "boy racers" performing stunts all evening!”
  • bed on verge of collapse!
  • damp above bed
409KarenR, 22 Feb 2017 | Read review
“Until the room problems are addressed I would say avoid .”
  • Chewing gum stuck to duvet cover
  • Curtains covered in black mould . No wonder room smelt damp.
  • Chewing gum had been laundered in duvet cover but how did housekeeping miss this !!!
brentiesuk, 17 Feb 2017 | Read review
“try not to be near the lift or stairs”
540ad, 16 Feb 2017 | Read review
“parking free wi fi and price”
kirsty1000933, 13 Feb 2017 | Read review
5 of 5