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The Grand Hotel & Spa

Expedia.comUS$167*
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#6 of 46 Hotels in York
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Grand Hotel & Spa
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3,802 Reviews from our TripAdvisor Community

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Showing 3,755: English reviews
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Reviewed yesterday NEWvia mobile

Perfect location in the centre of York. Big, modern rooms with a lovely bathroom. The spa itself is quite small, but well maintained (1x jacuzzi, sauna, steam room & small pool) and free to use for hotel guests. Slightly disappointing that there is no onsite parking. We ended up parking at the train station carpark which was approx £8 per...

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Thank Richard M
Houston, Texas
Reviewed yesterday NEW

The Grand Hotel is wonderful. The building is impressive, and our room was very comfortable. The food is first class. Simply excellent. Wandering the halls it was fun to imagine what the building was like during its heyday. I believe I was told it was an old railroad company building. The location is tremendous. The wall of York is just...

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Thank ptglaw
Reviewed 3 days ago NEWvia mobile

We booked into the grand at £175.00 per night Inc breakfast. As it was my friends birthday we also had the afternoon tea. We have had afternoon tea at many places but this was the worst we have had choice was poor and far to many sweet options instead of sandwich savoury options. We had a good night's sleep comfortable...

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Thank Paul B
Desford, United Kingdom
Reviewed 3 days ago NEW

I took my fiancee here for two nights for her birthday and was very impressed. From the moment we arrived until the moment we left, we could not fault the staff & service. They really made the visit. We'd never been to York before and arrived on Saturday afternoon and were disappointed to find out it was hen party central....

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Thank Pieter B
Barnsley, United Kingdom
Reviewed 3 days ago NEW

Everything about this hotel is fabulous,well nearly everything the breakfast not that impressive but everything else is spot on looking forward to going back. The staff are really attentive nothing's too much trouble,rooms are a good size and spotless would definitely recommend it.

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Thank _mandy_gail50
Daniel S, Guest Services Manager at The Grand Hotel & Spa, responded to this review

Dear _mandy_gail50, Thank you for taking the time to leave us a review. In spite of the inclement weather conditions, I am delighted to hear that you had such an enjoyable stay with us, and that you were so impressed by the courteous and attentive service extended to you by our team throughout your stay. Naturally, I am sorry to...

London, England
Reviewed 4 days ago NEW

First the good things - it's near the station, the room (executive) was huge, it has good amenities (Molton Brown toiletries, brollies in wardrobe, quality dressing gowns etc). Unfortunately, however, I think this hotel is rather overselling itself with the 'five star' experience. Yes, it has the requisite elements to qualify but it misses rather in getting things just right....

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3Thank Bromleyfamily
Daniel S, Guest Services Manager at The Grand Hotel & Spa, responded to this review

Dear Bromleyfamily, Thank you for taking the time to write a review following your recent stay with us at The Grand Hotel & Spa. We are indeed fortunate to be situated within such close proximity to York Station (around 5 minutes' walk), along with many of York's main attractions, most of which are within easy walking distance of the hotel....

Lincoln, United Kingdom
Reviewed 4 days ago NEW

Just returned from a weekend break to York. From the moment we arrived we were impressed. Beautiful building (old railway company) has been beautifully maintained and converted - incredibly impressed at every step. Door and concierge staff all very helpful and incredibly polite. Check in - our room wasnt ready (one of only two criticisms) and indeed still wasnt ready...

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Thank Robert M
Daniel S, Guest Services Manager at The Grand Hotel & Spa, responded to this review

Dear Robert M, Thank you for taking the time to write a review following your recent stay with us at The Grand Hotel & Spa. I am delighted to hear that you felt so welcomed by our Front of House team and that you especially appreciated the courteous and professional service extended to you by Helen and Daniel, both of...

North Yorkshire, United Kingdom
Reviewed 5 days ago NEWvia mobile

My husband and I treated ourselves to a spa day recently and left my mum with our 6 month old and 5yo. We later thanked my mum with red wine, chocolates etc. Thank goodness for grandparents. It was Absolutely wonderful day, the spa team are sweet, friendly and professional and our treatments were heavenly. The spa was quiet enough to...

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Helpful?
Thank GBaker83
Daniel S, Guest Services Manager at The Grand Hotel & Spa, responded to this review

Dear GBaker83, Thank you for your thoughtful and generous comments. I am delighted to hear that you and your husband enjoyed your spa day so much, and that you especially appreciated the courteous and professional service extended to you by our spa team. We look forward to seeing you again in two months' time, and thank you once again for...

Reviewed 5 days ago NEWvia mobile

We had a few cocktails at the bar in lovely surroundings. The service was first class. Drinks arrived promptly and were professionally made. Will make a point of returning again. Would recommend to anyone who enjoys a quality cocktail in warm surroundings.

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Thank Sarah M
Daniel S, Guest Services Manager at The Grand Hotel & Spa, responded to this review

Dear Sarah M, Thank you for taking the time to write a review following your recent visit to our characterful cocktail bar. I am delighted to hear that you enjoyed your drinks so much, and I would absolutely agree that our wonderful surroundings simply ooze opulence and class, evoking something of a bygone era. You may be interested to hear...

Fleetwood
Reviewed 5 days ago NEWvia mobile

Where should I start I was completely overwhelmed with the service we received from start to finish. Wayne was the first person we met and he asked our names and wished me happy birthday; followed by reception and the concierge. Room service was impeccable the food was delicious. We stayed in the deluxe suite and had turn down service every...

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Helpful?
Thank Sharon B
Daniel S, Guest Services Manager at The Grand Hotel & Spa, responded to this review

Dear Sharon B, Thank you for taking the time to share your experience with us on TripAdvisor. It never tires me to hear when any member of our team helps to create an extraordinary experience for one of our guests, and I am certain that Wayne will be very warmed by your comments. I am delighted to hear that your...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Hudson's
Hudson's
Cuisines: European, British
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
With stunning views of the Minster and the city’s ancient walls the Grand Hotel & Spa enjoys an enviable central location as York’s only five star hotel. Built in 1906 as one of the great railway buildings of York, the hotel’s graceful Edwardian architecture is complemented with fine dining and a luxurious spa complex that features an indoor pool and treatment rooms. All 107 guest rooms are individually designed and furnished to an extremely high specification, creating an indulgent yet unpretentious environment for both leisure and business travellers. And private dining facilities, an open air roof garden and elegant function rooms, provide a plethora of unique options for events and meetings. ... more   less 

Additional Information about The Grand Hotel & Spa

Address: | Station Rise, York YO1 6HT, England (Formerly Cedar Court Grand Hotel & Spa)
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: $250 - $580 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Grand Hotel & Spa 5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Cedar Court Grand Hotel York
Cedar Court Grand Hotel And Spa
Hotel Style:
#2 Business Hotel in York
#3 Luxury Hotel in York
#3 Spa Hotel in York
#3 Family Hotel in York
#3 Romantic Hotel in York
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Hotel & Spa staff and other travellers.
65 questions
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Questions? Get answers from The Grand Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room didn't have much of a view but it was certainly quiet.”
  • View of York Minster from the city walls opposite the hotel
PieterB63, 23 May 2017 | Read review
“Our room was just a classic but good enough for a couple of days.”
_mandy_gail50, 23 May 2017 | Read review
“402 is a fabulous room.”
908RobertM, 22 May 2017 | Read review
“Just enjoy the hotel and the beautiful City of York. Try the cocktails, they are superb.”
202DianeN, 17 May 2017 | Read review
“We are unable the answer questions on the rooms, we had Afternoon Tea only”
672GinaG, 11 May 2017 | Read review
5 of 5
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US$167* /night
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Prices are for 1 room, 2 adults
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