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The Grand Hotel & Spa

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#5 of 46 Hotels in York
Certificate of Excellence
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The Grand Hotel & Spa
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3,554 Reviews from our TripAdvisor Community

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Showing 3,511: English reviews
London UK
Reviewed 2 days ago NEW

Our 2 night stay was a mixed experience, it was a special deal shortly into the new year and was good value. If we had payed full price I would have felt disappointed. There are some very good aspects, firstly being just a few minutes walk from the train station The Grand is fantastically convenient if you arrive by train...

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Helpful?
Thank SallyLondonUK
Garstang, United Kingdom
Reviewed 2 days ago NEW

From arriving at the hotel to leaving 2 days later we received absolutely top notch treatment from all the staff. Everyone was so helpful, knowledgeable and professional. They all went the extra mile and genuinely wanted to ensure we enjoyed our stay. It was so refreshing and the staff seemed so interested in making the hotel a success. A very...

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Thank C C
Vassar, Michigan
Reviewed 2 days ago NEW

The hotel has been around for a while, but remodeling has taken place. The doors to the room are enormous, there were two bathrooms for our king size bedroom, large tub (hard to get in and out of tub). The hotel is in walking distance from everything in York and workers were very informative. One room could easily be made...

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Thank _mdecoe
Cleethorpes, United Kingdom
Reviewed 2 days ago NEW

This was the second time we had a mini break at The Grand as a January treat, and if anything we enjoyed it even more. Staff are very welcoming and down to earth in their humour and advice, the best bit being advice to try the Tasting menu at Hudson's restaurant- see separate review for that. The hotel is a...

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Thank fiftys0methings
Tring, United Kingdom
Reviewed 2 days ago NEW

A great hotel. We booked one of the big executive rooms for a special occasion two night stay. Very spacious and well appointed. The room could not be faulted and the difference from a standard hotel room is wonderful. The bed was mega-comfortable. The hotel as a whole is splendid. It deserves its five star rating. Breakfast was really excellent....

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Thank david B
France
Reviewed 2 days ago NEW

Our room on arrival had an aroma of sewage which was coming up from the shower outlet.The maintenance department were however able to clear it ,but we would have expected a 5 Star hotel to have noticed and correct this before our arrival. Our room also overlooked an active building site accompanied by the usual noises for which we were...

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Thank foxmoor
Nottinghamshire, United Kingdom
Reviewed 3 days ago NEWvia mobile

Amazing hotel- I booked a night in an executive room, it was comfortable, clean and spacious. The staff at the hotel were all veryfriendly and polite- in particular the concierge (Wayne) and the team at the front desk. We also had afternoon tea during our stay which was delicious. I would definitely recommend and I would love to stay here...

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Thank BW1986AW
Daniel S, Guest Services Manager at The Grand Hotel & Spa, responded to this review

Dear BW1986AW, Thank you for taking the time to write a review for The Grand Hotel & Spa. I am delighted to hear that you received such a warm welcome upon your arrival to the hotel and that you felt so well-looked-after by our team throughout your stay. Needless to say, we very much look forward to welcoming you back...

UK
Reviewed 3 days ago NEW

Enjoyed the amazing Tasting Menu in the Hudson restaurant, 2 for 1 special offer. The food was perfect, the waiters were informative and attentive yet not at all intrusive. It is unlikely I would splash out the full price unless for a very special occasion but delighted to have had the opportunity to sample this superb meal.

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Thank TMH15
Daniel S, Guest Services Manager at The Grand Hotel & Spa, responded to this review

Dear TMH15, Thank you for taking the time to write a review of our Tasting Menu in Hudson's restaurant. I am delighted to hear that you had the opportunity to take advantage of our wonderful two for one offer on our Tasting Menu (which runs through until the end of March 2017, excluding Saturdays), and that the menu and service...

Sheffield, United Kingdom
Reviewed 3 days ago NEW

My husband and I were due to stay at the Grand Hotel and spa to celebrate New Years Eve 2016/17. Unfortunately we had to rearrange our stay due to both of us being quite poorly with flu. We were able to move our booking to two weeks after new year but sadly we lost all the money we had paid...

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Thank Philip D
Daniel S, Guest Services Manager at The Grand Hotel & Spa, responded to this review

Dear Philip D, Thank you for your thoughtful and generous review for The Grand Hotel & Spa. I am sorry to hear that personal circumstances prevented you from attending our New Year's Eve Black Tie event, but I am delighted that you were able to reschedule your visit to The Grand and that your stay with us transpired to be...

Manchester, United Kingdom
Reviewed 4 days ago NEWvia mobile

My boyfriend and I stayed here at the weekend as a belated Christmas gift to ourselves, which also coincided with his birthday. I've stayed here before for my Mum's 60th, but my boyfriend hadn't. Having filled in the questionnaire they send you before you stay, they knew it was my boyfriends birthday. Arriving at the hotel on the Saturday morning,...

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Thank laputa

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Hudson's
Hudson's
Cuisines: European, British
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
With stunning views of the Minster and the city’s ancient walls the Grand Hotel & Spa enjoys an enviable central location as York’s only five star hotel. Built in 1906 as one of the great railway buildings of York, the hotel’s graceful Edwardian architecture is complemented with fine dining and a luxurious spa complex that features an indoor pool and treatment rooms. All 107 guest rooms are individually designed and furnished to an extremely high specification, creating an indulgent yet unpretentious environment for both leisure and business travellers. And private dining facilities, an open air roof garden and elegant function rooms, provide a plethora of unique options for events and meetings. ... more   less 

Additional Information about The Grand Hotel & Spa

Address: | Station Rise, York YO1 6HT, England (Formerly Cedar Court Grand Hotel & Spa)
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: $192 - $451 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Grand Hotel & Spa 5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Cedar Court Grand Hotel York
Cedar Court Grand Hotel And Spa
Hotel Style:
#2 Business Hotel in York
#3 Romantic Hotel in York
#3 Family Hotel in York
#3 Luxury Hotel in York
#3 Spa Hotel in York
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Hotel & Spa staff and other travellers.
58 questions
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Questions? Get answers from The Grand Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid bathrooms without a separate shower cubicle.”
 of 5 bubbles SallyLondonUK, 18 Jan 2017 | Read review
“We had an executive room on 3rd floor which was both roomy and quiet”
 of 5 bubbles fiftys0methings, 18 Jan 2017 | Read review
“Executive room - if you are going to treat yourself this is the way to do it.”
 of 5 bubbles davidbC6574VD, 18 Jan 2017 | Read review
“Ask for a room not overlooking the next door building site”
 of 5 bubbles foxmoor, 18 Jan 2017 | Read review
“If your budget allows treat yourself to an executive suite.”
 of 5 bubbles 683PhilipD, 17 Jan 2017 | Read review
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