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The Grand Hotel & Spa

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#4 of 46 Hotels in York
Certificate of Excellence
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3,492 Reviews from our TripAdvisor Community

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Showing 3,449: English reviews
London, United Kingdom
Reviewed 19 April 2015

My partner and I spent an afternoon in the spa at the Cedar Court in April 2014, we're a young couple from London, seeking a relaxing break from our usually busy working lives so this seemed like the ideal place. Staff were friendly, and the spa was lovely. The gym was a a tad dated, but there was a nice...

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Helpful?
2Thank Sophie G
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Sophie G, Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. It’s wonderful to hear that you had an enjoyable stay with us and pleased that the team were able to look after you so well. I am equally pleased that you were able...

Petersfield, United Kingdom
Reviewed 19 April 2015 via mobile

Looks great feels great but service needs a big training session all round. Arrived to find out that we had to pay £20 for Car park when I asked about this when booking was not told about this but they did take it off, we went out and came back to have a drink in the bar, ordered kir royale...

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9Thank Jazzygez
Liversedge, United Kingdom
Reviewed 19 April 2015 via mobile

Another great stay at the Cedar Court Hotel. They looked after us very well meals excellent spa excellent service excellent. Thank you all at the Ceader Court this weekend Martin Prescott !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Helpful?
Thank Martin P
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Martin P, Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. It’s wonderful to hear that you had such an enjoyable stay with us and pleased to hear that the team were able to look after you so well. We will be delighted to...

Edinburgh, United Kingdom
Reviewed 18 April 2015

the hotel was booked for one nights stay in a standard twin room. This trip was booked by my daughter as a treat for a 'special' birthday. We arrived at the hotel and were too early to book in but it wasn't a problem for us to leave our luggage. When we returned to the hotel we were told by...

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Helpful?
Thank Val_in_Scotland
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Val_in_Scotland, Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. We are delighted that you had an enjoyable stay with us and pleased to hear that the team was able to look after you so well for your birthday. We are very lucky to...

Edinburgh
Reviewed 18 April 2015

We wanted a comfortable central hotel for a short stay with our daughter and her two children (aged 9 and 7) so that we were close to the places of interest - and York Station, as we were travelling by train. The Cedar Court had been recommended to us by two un-connected friends, one of whom is in the hospitality...

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Helpful?
Thank JimmyEdinburgh
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear JimmyEdinburgh, Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. We are delighted that you had an enjoyable stay with us and pleased to hear that the team were able to look after you so well. We endeavour to provide our guests with the...

Wellingborough, United Kingdom
Reviewed 16 April 2015

This was out fifth stay at the hotel and the experience was just as goods as the first time. We found every member of staff polite and welcoming and they certainly have the knack of making every guest feel special. On this occasion we were visiting with my parents to celebrate my mum's 70th birthday and a wonderful time was...

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Helpful?
Thank Rachael G
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Rachael G, Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. It truly makes us very proud knowing that we have made a lasting impression on your stay and I am delighted to hear that you and your parents had a wonderful time with...

ENGLAND
Reviewed 13 April 2015

We stayed one night, but felt as refreshed as if it'd been a week. The staff at this hotel are incomparable: from booking, to concierge, to check-in, to housekeeping, to dining - nothing was too much trouble: the staff are universally cheerful, accommodating and professional. I'm usually picky, and yes, the secondary glazing is somewhat inadequate, but nothing detracted from...

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1Thank Frosty53
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Frosty53, Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. It’s wonderful to hear that you had such an enjoyable stay with us and pleased to hear that the team were able to look after you so well. We will be delighted to welcome...

Kettering, United Kingdom
Reviewed 13 April 2015 via mobile

Visited for our 10th anniversary and wasn't disappointed. Hotel is finished as you would expect with all the main public areas being beautifully presented with a nice reference to its old Grand train hotel past. Our classic room 318 was very spacious with all mod cons. Decent deep bath with audio link, powerful shower, m&b toiletries, separate toilet suite. If...

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Thank Auct
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Auct, Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. We are delighted that you had an enjoyable stay with us and so pleased to hear that the team was able to look after you so well, in particular concierge. It wonderful to hear...

Hong Kong, China
Reviewed 13 April 2015

Very firendly staffs in a grand historic building with good interior decoration. The courtesy welcome drink and especially the hot chocolate to my four-years-old daughter is great and heart-warming. Very close to the major spots in the city and takes 10-15 minutes walk.

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Thank Kelvin C
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Kelvin C, Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. We are delighted that you had an enjoyable stay with us and pleased that the team were able to look after you so well. We look forward to welcoming to you back to...

Derbyshire
Reviewed 13 April 2015

One night is not long enough ! Just returned from my first visit to York and what a fabulous first impression. We drove - but as the station was only a stones throw away we will probably do that next time. Sat Nav took us straight to the door where my door was opened for me and a lovely Yorkshire...

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1Thank JoAlDerbyshire
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear JoAlDerbyshire, Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. We are delighted that you had an enjoyable stay with us and pleased to hear that the team were able to look after you so well. We look forward to welcoming to you back...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Hudson's
Hudson's
Cuisines: European, British
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
With stunning views of the Minster and the city’s ancient walls the Grand Hotel & Spa enjoys an enviable central location as York’s only five star hotel. Built in 1906 as one of the great railway buildings of York, the hotel’s graceful Edwardian architecture is complemented with fine dining and a luxurious spa complex that features an indoor pool and treatment rooms. All 107 guest rooms are individually designed and furnished to an extremely high specification, creating an indulgent yet unpretentious environment for both leisure and business travellers. And private dining facilities, an open air roof garden and elegant function rooms, provide a plethora of unique options for events and meetings. ... more   less 

Additional Information about The Grand Hotel & Spa

Address: | Station Rise, York YO1 6HT, England (Formerly Cedar Court Grand Hotel & Spa)
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: $210 - $561 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Grand Hotel & Spa 5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Cedar Court Grand Hotel York
Cedar Court Grand Hotel And Spa
Hotel Style:
#2 Spa Hotel in York
#2 Business Hotel in York
#3 Romantic Hotel in York
#3 Luxury Hotel in York
#3 Family Hotel in York
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Hotel & Spa staff and other travellers.
49 questions
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See all questions (49)

Questions? Get answers from The Grand Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“corner suites lovely with views of York Minster and the Park”
 of 5 bubbles Janice3874, 4 Dec 2016 | Read review
“Go for a Junior Suite”
 of 5 bubbles 216IanR, 4 Dec 2016 | Read review
“Rooms overlooking the entry can get noisy when party goers are singing in the streets.”
 of 5 bubbles sierraartist, 29 Nov 2016 | Read review
“there is work going on at the back of the hotel so noisier rooms at the moment, we were offered early check in to one of these rooms”
 of 5 bubbles 335jeannetteb, 24 Nov 2016 | Read review
“We stayed in room 311, very spacious and comfortable.”
 of 5 bubbles mwalters10, 15 Nov 2016 | Read review
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