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The Grand Hotel & Spa

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#4 of 46 Hotels in York
Certificate of Excellence
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3,488 Reviews from our TripAdvisor Community

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Showing 3,445: English reviews
Leeds
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 7 February 2015 via mobile

Wonderful room, wonderful place to visit and we got engaged in room 334! :) Love the whiskey bar! The staff and selection offered in the whiskey bar are excellent! I would recommend a Blood and Sand original for any whiskey cocktail drinkers, it's whiskey, cherry liqueur, sweet vermouth and orange :)

Helpful?
Thank YoungCouple08
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear YoungCouple08, Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. We are delighted that you had an enjoyable stay with us and pleased that the team were able to look after you so well. We are delighted that you were able to sample some... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 February 2015 via mobile

Stayed overnight to visit York, from the moment we arrived the service was first class, the concierge service included a restaurant booking in town, (Graham was very helpful), valet parking and being shown all of the facilities in the room. The hotel room was great, and overall a great experience. Thanks

Helpful?
Thank Tony B
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Tony B, Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. We are delighted that you had an enjoyable stay with us and pleased that the team were able to look after you so well. We look forward to welcoming to you back to... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 February 2015

Thank you to the the great team at the Grand Hotel for making this an amazing stay! Especially the brilliant Debbie in reception - from the start, you made us feel at home! Your smile made us feel welcome all the time! Everyone was wonderful - from Alex and his super room service - the lady who came in to... More 

Helpful?
Thank M Z
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear M Z Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. We are delighted that you had an enjoyable stay with us and pleased that the team were able to look after you so well, particularly Debra and Alejandro who made your stay so... More 

Marske-by-the-Sea, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 February 2015

Me and my boyfriend stayed here for our first year of dating and what an amazing time we had! Getting greeted at the door and our luggage taken care of. From start to finish this hotel was very impressive. Noticing at first the friendliness of staff and how they went out of their way to help us with lots of... More 

Helpful?
1 Thank charbethx
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear charbethx, Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. We are delighted that you had an enjoyable stay with us and pleased that the team were able to look after you so well. We look forward to welcoming to you back to the... More 

Stoke-on-Trent, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 February 2015

My friend and I stayed at "the Grand" for two days in early February - she was treating me for my birthday ..... lucky me! Close to the railway station, the Grand is very well placed for the city centre and all the attractions. It is a former headquarters/offices for the Railway Company - and the building has been sympathetically... More 

Helpful?
Thank Brian S
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Brian S Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. We are delighted that you had an enjoyable stay with us and pleased that the team were able to look after you so well. I am pleased you were able to sample the... More 

Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 February 2015 via mobile

What a fabulous place to stay!, the only place to stay whilst in York! We stayed for just one night (sadly) but will definitely be back to stay again. The hotel itself is beautiful both inside and out, our exec room was wonderfully spacious and fantastically appointed and we could not have asked for more from any the staff we... More 

Helpful?
4 Thank David R
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear David R, Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. We are delighted that you had an enjoyable stay with us and pleased that the team were able to look after you so well. I have to agree that we are the only... More 

Sheffield
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 2 February 2015

Great hotel. We arrived 6pm on Friday evening to a warm welcome by the door men and reception staff. We booked a standard room (104) and were surprised by its generous size. The room was warm, the bed huge and comfortable, and underfloor heating in the bathroom. Our 6 year old son saw his dressing gown, slippers and welcome pack... More 

Helpful?
1 Thank Drucie
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Drucie, Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. We are delighted that you had an enjoyable stay with us and pleased that the team were able to look after you so well. I am so pleased to hear that you were able... More 

Yorkshire
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 February 2015 via mobile

Excellent welcome. Booked classic double, spacious & well appointed. Drafts from single glazed window so the thick curtains & moveable electric radiator appreciated. Room 11 overlooks plant room equipment of adjacent building. During daytime the plant room noise is not noticeable however should you be a light sleeper the constant loud drone may keep you awake. Management may like to... More 

Helpful?
1 Thank white_rose_8
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear white_rose_8 Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. We are delighted that you had an enjoyable stay with us and pleased that the team were able to look after you so well. I am delighted to hear that you were able to... More 

Northumberland, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 February 2015

I was in York around a month ago and I was instantly drawn to the cedar court, I simply had to come in and have a look! Although I wasn’t a resident I was greeted very politely by the majority of the staff I saw and I’d like to pay a special thank you to a beautiful young lady from... More 

Helpful?
2 Thank runningwildliz
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear runningwildliz, Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. We are delighted that you had an enjoyable stay with us and pleased that the team in particular Laura were able to look after you so well. I am so pleased that you enjoyed... More 

Peterborough, United Kingdom
Level Contributor
99 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 30 January 2015

Quiet, Smart, Edwardian elegance, in former railway headquarters, loads of original charm with bang up to date facilities and furnishings. Helpful, friendly staff with no fuddy faux formality. Highly recommended for the discerning business person looking for something different , or for a family treat. We stayed between Xmas and new year, even my jaded 15 YO son loved it.... More 

Helpful?
1 Thank Jo G
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Jo G Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. We are delighted that you had an enjoyable stay with us and pleased that the team were able to look after you so well. We look forward to welcoming to you back to... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Hudson's
Hudson's
Cuisines: European, British
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
With stunning views of the Minster and the city’s ancient walls the Grand Hotel & Spa enjoys an enviable central location as York’s only five star hotel. Built in 1906 as one of the great railway buildings of York, the hotel’s graceful Edwardian architecture is complemented with fine dining and a luxurious spa complex that features an indoor pool and treatment rooms. All 107 guest rooms are individually designed and furnished to an extremely high specification, creating an indulgent yet unpretentious environment for both leisure and business travellers. And private dining facilities, an open air roof garden and elegant function rooms, provide a plethora of unique options for events and meetings. ... more   less 

Additional Information about The Grand Hotel & Spa

Address: | Station Rise, York YO1 6HT, England (Formerly Cedar Court Grand Hotel & Spa)
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: $208 - $605 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Grand Hotel & Spa 5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Cedar Court Grand Hotel York
Cedar Court Grand Hotel And Spa
Hotel Style:
#2 Business Hotel in York
#2 Spa Hotel in York
#3 Family Hotel in York
#3 Romantic Hotel in York
#3 Luxury Hotel in York
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Hotel & Spa staff and other travellers.
49 questions
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Questions? Get answers from The Grand Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking the entry can get noisy when party goers are singing in the streets.”
 of 5 bubbles sierraartist, 29 Nov 2016 | Read review
“there is work going on at the back of the hotel so noisier rooms at the moment, we were offered early check in to one of these rooms”
 of 5 bubbles 335jeannetteb, 24 Nov 2016 | Read review
“We stayed in room 311, very spacious and comfortable.”
 of 5 bubbles mwalters10, 15 Nov 2016 | Read review
“All great we stayed in an executive double and that was nice.”
 of 5 bubbles U7586VMrichardb, 14 Nov 2016 | Read review
“Dont book a standard room as they looked very small. Executive was a nice size.”
 of 5 bubbles LizzISykes, 8 Nov 2016 | Read review
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