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The Grand Hotel & Spa

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#4 of 46 Hotels in York
Certificate of Excellence
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3,487 Reviews from our TripAdvisor Community

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Showing 3,444: English reviews
Sydney
Level Contributor
59 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 30 May 2015 via mobile

Have read a number of reviews that have been posted.We stayed there in May 2015 as part of our UK trip.Stayed in over 20 hotels around the UK,this was the best hotel. Loved it, Service ,rooms and location were perfect.Would stay here again. The type of service you get is equivalent to the Raffles in Singapore.

Helpful?
Thank Peter S
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Peter S, Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. We are delighted that you had an enjoyable stay with us and pleased to hear that the team was able to look after you so well. We believe that going the extra mile... More 

Aberdeen, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 30 May 2015 via mobile

We had a fantastic stay at this hotel. We had booked a standard double room which was spacious and finished to a high standard. Bathrobes, slippers and lovely molten brown toiletries were a nice touch. The staff were great, professional and friendly - nothing was any trouble - in particular the waiting team in the dining room and bar were... More 

Helpful?
Thank Brenda P
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Brenda P, Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. We are delighted that you had an enjoyable stay with us and pleased to hear that the team was able to look after you so well. Being Yorkshire’s only 5 star hotel we... More 

Lake Maggiore, Italy
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 30 May 2015

We had fantastic time here. Staff were extremely friendly and helpful. Very recommended to stay here if you come to York. However, we did not eat there. Fantastic! Worth to re-visit again if we have chance :)

Helpful?
Thank MaggiLL
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear MaggiLL, Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. We are delighted that you had an enjoyable stay with us and pleased to hear that the team was able to look after you so well We look forward to welcoming you back here... More 

Staffs
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 29 May 2015 via mobile

Wonderful night out in York last year staying at the Grand Hotel and Spa. Couldn't fault it. Didn't eat there just nightcap drinks and room which was wonderful. Can't wait to return. Nothing more to add!

Helpful?
1 Thank A_C_Nevin
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear A_C_Nevin, Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. We are delighted that you had an enjoyable stay with us and pleased to hear that the team was able to look after you so well We look forward to welcoming you back here... More 

Sutton, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 May 2015

I was treated to a night away at The Grand in York for a significant birthday and the whole experience was unforgettable for all the right reasons - I really cannot fault them on any level. The welcome from Darren on the door was so friendly and helpful but his consummate professionalism was replicated by everyone in the staff that... More 

Helpful?
Thank belmonttraveller2015
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Bellmonttraveller2015 Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. We are delighted that you had an enjoyable stay with us and pleased to hear that the team was able to look after you so well – Darren in particular. Being just a stone... More 

Coventry, United Kingdom
1 review
Reviewed 28 May 2015

We had a fantastic time here celebrating our anniversary. Staff were all friendly and extremely helpful, nothing was too much trouble. We had cream tea and breakfast here, which were both lovely, but chose to eat out as for us, the menu choices were limited. We would definitley recommend and stay here again

Helpful?
Thank NJB70
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear NJB70, Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. We are delighted that you had an enjoyable stay with us and pleased to hear that the team was able to look after you so well. We look forward to welcoming you back here... More 

Kings Langley, United Kingdom
Level Contributor
6 reviews
Reviewed 28 May 2015

Travelling abroad to the Middle East, India, Africa, I would occasionally indulge in 4/5 star luxury. Local travelling generally involves more modestly priced Expresses and Lodges. It was my wife's birthday and the opportunity arose to treat her to something special, not to forget the kids of course. I didn't know what to expect when I booked The Grand in... More 

Helpful?
Thank Pritesh G
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Pritesh G, Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. We are delighted that you had an enjoyable stay with us and pleased to hear that the team was able to look after you so well. We believe that going the extra mile... More 

San Francisco, California
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 26 May 2015

This hotel is an easy 7-10 minute walk from the train station, with wheelie carry-ons. This is our second stay, so we know the way. Last year Peter, the Concierge came to the intersection across near the station to hail us, as we didn't know the way, and when we met him across the street, he took our luggage the... More 

Helpful?
1 Thank Wireb0y
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear WireB0y, Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. We are delighted that you had an enjoyable stay with us and pleased to hear that the team was able to look after you so well – Peter in particular. We believe that going... More 

Lincoln, United Kingdom
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 May 2015 via mobile

The only reason I dropped to Very Good was because our room was a bit chilly. The staff promptly supplied us with a portable heater,however there should be no problem at this time of year. That really was our only negative. This is a lovely hotel. From the minute we arrived at the entrance, we were treated like royalty by... More 

Helpful?
Thank Anne A
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Anne A, Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. We are delighted that you had an enjoyable stay with us and pleased to hear that the team was able to look after you so well. I am sorry about the temperature in... More 

Nottingham
2 reviews
Reviewed 26 May 2015

Our second visit, we were in a master suite which was pretty faultless really! Beautiful views from the many windows, lovely light airy rooms with an amazing bathroom. Clean and well presented throughout - for a luxury break I can't recommend this place enough, it is the best 5star hotel we have stayed in. The service is excellent and the... More 

Helpful?
Thank J P
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear JP, Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. We are delighted that you had an enjoyable stay with us and so pleased to hear that the team was able to look after you so well. We are exceptionally lucky to be situated... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Hudson's
Hudson's
Cuisines: European, British
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
With stunning views of the Minster and the city’s ancient walls the Grand Hotel & Spa enjoys an enviable central location as York’s only five star hotel. Built in 1906 as one of the great railway buildings of York, the hotel’s graceful Edwardian architecture is complemented with fine dining and a luxurious spa complex that features an indoor pool and treatment rooms. All 107 guest rooms are individually designed and furnished to an extremely high specification, creating an indulgent yet unpretentious environment for both leisure and business travellers. And private dining facilities, an open air roof garden and elegant function rooms, provide a plethora of unique options for events and meetings. ... more   less 

Additional Information about The Grand Hotel & Spa

Address: | Station Rise, York YO1 6HT, England (Formerly Cedar Court Grand Hotel & Spa)
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: $209 - $668 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Grand Hotel & Spa 5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Cedar Court Grand Hotel York
Cedar Court Grand Hotel And Spa
Hotel Style:
#2 Business Hotel in York
#2 Spa Hotel in York
#3 Family Hotel in York
#3 Luxury Hotel in York
#3 Romantic Hotel in York
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Hotel & Spa staff and other travellers.
49 questions
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Questions? Get answers from The Grand Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking the entry can get noisy when party goers are singing in the streets.”
 of 5 bubbles sierraartist, 29 Nov 2016 | Read review
“there is work going on at the back of the hotel so noisier rooms at the moment, we were offered early check in to one of these rooms”
 of 5 bubbles 335jeannetteb, 24 Nov 2016 | Read review
“We stayed in room 311, very spacious and comfortable.”
 of 5 bubbles mwalters10, 15 Nov 2016 | Read review
“All great we stayed in an executive double and that was nice.”
 of 5 bubbles U7586VMrichardb, 14 Nov 2016 | Read review
“Dont book a standard room as they looked very small. Executive was a nice size.”
 of 5 bubbles LizzISykes, 8 Nov 2016 | Read review
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