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Arrived and no rooms ready despite been promised a room to get changed for the races. The bar area was dirty and we ended up getting changed in a small toilet and there were 15 of us. After the races we arrived back and again...More
Be afraid very afraid. Small dirty rooms, incompetent staff and the manager very rude. On the plus side location is great and there is a great restaurant on the opposite corner with a nice pub next to it
Arrived to find gates locked.Landlady was in the garden smoking at 2.30 and stated entry was after 3 pm.When shown to our room I was truly disgusted. The carpet was stained and filthy.The double bed was pushed against the wall as the room was so...More
Arrived early and staff were very rude. No customer service skills at all. Very abruptly told to come back later. Arrived back at 3pm, rooms were tiny and filthy. Cobwebs, hair left around shower, hair in bed, pillows had stains on them, wallpaper peeling off...More
The location was perfect, in the centre off York with free parking. The bar area was run down but alot of car had been taken over the outside area overlooking the river. The walls are thin though and you could hear conversations upstairs and every...More
US$81 - US$254 (Based on Average Rates for a Standard Room)
Number of rooms
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Hey on booking com it says that the superior rooms have a sofa bed as well as a double bed, is this correct?
18 February 2017|
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Response from wgatemanage22 | Property representative |
The info is wrong. Sorry. These rooms have sofas in but not all are pull out sofa beds. Nonetheless they are large rooms and we can pop some fold down beds into the rooms if you want these but please do ask for them at the... More
The info is wrong. Sorry. These rooms have sofas in but not all are pull out sofa beds. Nonetheless they are large rooms and we can pop some fold down beds into the rooms if you want these but please do ask for them at the time of booking.
Hope this helps.
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Hi I have booked to arrive on Mon 26th Sept, do you have a single room on the ground floor please, as i'm not very good going up stairs Thankyou Sue