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Novotel York Centre

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#31 of 46 Hotels in York
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1 room 2 adults 0 children
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Novotel York Centre
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2,246 Reviews from our TripAdvisor Community

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Showing 2,188: English reviews
Reviewed 6 days ago NEWvia mobile

Stayed here a long weekend for my bday with partner and friends. Hotel room was good, the standard for any of accor group. Everyone was very attentive and breakfast had a good selection too. About 15 min walk from the centre and shambles, and about 25 from train station.

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Helpful?
1Thank Ana P
Manchester, United Kingdom
Reviewed 6 days ago NEW

When to this hotel for family holiday for one night on boxing day. There are 14 of us all together. 8 adult and 6 Children. The hotel is very close to york town center about 5 minute walk. The hotel also have children play area and pool so all the children in our group very about because of that. The...

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1Thank Raja_Azmir
Cheshire, United Kingdom
Reviewed 1 week ago via mobile

Me and my husband decided to stay here again after visiting a few years ago and it did not disapoint. The staff are very friendly and attentive. The room was lovely and clean and comfortable. We had a slight problem with noise from another guest whilst we were there and the staff sorted the problem out within minutes of us...

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1Thank Tudor661188
MaximeDupont, Guest Relations Manager at Novotel York Centre, responded to this review

Good morning, Thank you so much for your comments regarding your stay with us at Novotel York centre. It is great to read that you found our team very friendly and attentive, our breakfast great and our room quiet and fully functional. We will be more than happy to Welcome you again soon. Kind regards Maxime Dupont

Brussels, Belgium
Reviewed 1 week ago

Hotel was a good standard but was difficult to find and we did not receive the 10% for being an Accor member which was strange .When I mentioned this to the receptionist she could not understand this but as we wre in a hurry we left Usual Accor effiency was missing

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Denis M
MaximeDupont, Guest Relations Manager at Novotel York Centre, responded to this review

Good morning Denis, Thank you so much for your feedback following your stay at Novotel York Centre. I'm glad you enjoy our hotel also regarding your Accor discount as being a member of our Loyalty program, could you please contact me on my direct email address: H0949-FB@accor.com and I ll be more than happy to check if something was missing....

Holmfirth, United Kingdom
Reviewed 2 weeks ago via mobile

Booked this stay for my mums anniversary on arrival was okay they got a bottle of sparkling water and a small box of chocolates for their anniversary which was appreciated and not expected, but from then on it got worse booked in a superior queen room, more like a alright room in Blackpool just a plane shower no bath with...

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Thank reefhealey
MaximeDupont, Guest Relations Manager at Novotel York Centre, responded to this review

Good morning, Thank you very much for your feedback regarding your parent's stay. I'm glad to read they enjoy the little surprise since we knew it was a special occasion. Regarding your comments about the room, we did offer to move to a different room with a bath on many occasions however the offers were all refused. Despite all of...

Glasgow, United Kingdom
Reviewed 2 weeks ago

This hotel is set back from the road a little bit, so the rooms are nice and quiet and yet it still has a great location just a 5 minute walk from the centre of York. The rooms are clean and comfortable. Reception staff are friendly and efficient. Great value hotel.

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Helpful?
1Thank Monty-Hawke
MaximeDupont, Guest Relations Manager at Novotel York Centre, responded to this review

Good morning, Thank you so much for your great review. I'm glad you have enjoyed your stay with us and found our team welcoming. You' re right the walk along the river is the best way to start and finish you day while exploring York. I hope we can welcome you again soon on your next visit to York. Kind...

Sonning Common, Berks
Reviewed 2 weeks ago via mobile

There are a number of things to commend the hotel, including super comfortable bed, excellent buffet, secure parking, indoor pool, super friendly staff at breakfast. Unfortunately my lasting memory will be how chilly the room was, not helped by the window being left open by the maid on one of the coldest days of the year. I also wish the...

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Helpful?
Thank SB01
MaximeDupont, Guest Relations Manager at Novotel York Centre, responded to this review

Good morning, Thank you very much for your feedback about your recent stay with us. I'm glad to read you enjoy the hotel with the service provided. However please accept my sincere apologizes if you felt the room was a bit cold during your stay, I have passed the feedback to the Head housekeeper to ensure the team are aware...

Liverpool,UK
Reviewed 2 weeks ago

Review collected in partnership with Novotel Hotels
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1Thank DVD1302
MaximeDupont, Guest Relations Manager at Novotel York Centre, responded to this review

Newcastle-under-Lyme, United Kingdom
Reviewed 2 weeks ago

Although this hotel is looking a little tired, it is a great hotel for families and offers great food and drink. The hotel is very clean and it is great to have on site parking - in a very busy city. Service is good but our check in was delayed due to rooms not being cleaned - no great deal...

Review collected in partnership with Accorhotels.com
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1Thank John E
MaximeDupont, Guest Relations Manager at Novotel York Centre, responded to this review

Good morning, Wow !! What a great review !!! I'm glad you have a fantastic and memorable stay with us. As a family friendly hotel, we try to have as many as activities available for the children so they can have fun and the parents can relax a bit too. We are looking forward to welcome you again soon at...

Goole, United Kingdom
Reviewed 2 weeks ago

The hotel is situated just outside the city walls, approx 15 minutes on foot along Piccadilly from the centre. Plus points are, friendly reception / bar / restaurant staff.and if travelling from the south along the A19 it's easy to find. Beware of the card swipe process, I presumed that swiping my card would be as in other hotels, their...

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Helpful?
Thank marshalman
MaximeDupont, Guest Relations Manager at Novotel York Centre, responded to this review

Good morning, Thank you so much for your feedback following your stay at Novotel York Centre. Im glad to read you enjoy the hotel and its friendly team. We do take pre authorisation on your card so you don't need to carry any cash while you are in the hotel and settle all at the end of your stay. I...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Novotel York Centre hotel is a 3 star hotel, ideally located on the banks of the river Foss, alongside the historic city walls, within 5 minutes walk of the main city centre and a short drive to the University of York. All the en-suite contemporary rooms have internet access and satellite TV. Facilities include Elements Restaurant, Bar, indoor heated swimming. There are 8 fully-equipped function rooms for up to 210 people, perfect for meetings or weddings. ... more   less 

Additional Information about Novotel York Centre

Address: 4 Fishergate, York YO10 4FH, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: $107 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel York Centre 4*
Number of rooms: 124
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, ACCOR and Travelocity so you can book your Novotel York Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel York Centre Hotel York
Accor York Centre
Hotel Novotel York
York Novotel
Hotel Style:
#1 Green Hotel in York
#8 Business Hotel in York
#9 Family Hotel in York
#14 Luxury Hotel in York
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Questions & Answers

Here's what travellers have asked, with answers from Novotel York Centre staff and other travellers.
19 questions
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Lincoln, United Kingdom
7 months ago
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4 months ago

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Questions? Get answers from Novotel York Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“What you would expect from a Novotel”
 of 5 bubbles OllieOakey, 15 Dec 2016 | Read review
“don't bother with this place”
 of 5 bubbles GwenWilliamsUK, 9 Dec 2016 | Read review
“Stayed on the top floor ,nice views”
 of 5 bubbles Biggles23, 19 Nov 2016 | Read review
“no rooms with good views”
 of 5 bubbles peterhU5207HF, 17 Nov 2016 | Read review
“Ask for a canal view on floor 3 or 4”
 of 5 bubbles Geordiedaz, 14 Nov 2016 | Read review
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