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Novotel York Centre

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#31 of 46 Hotels in York
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Novotel York Centre
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2,299 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel York Centre
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Showing 2,241: English reviews
Reviewed 1 week ago

One night with brother & mother. The pull out divan bed gave my brother a bad sleep. The mattress was worn out with literally a layer of material between steel springs & his ribs!! The breakfast, which are extra at £13.95 (YES, YOU HEARD!) were kindly discounted to half price due to the bed, which effectively made them normal reasonable...

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Helpful?
Thank Smokeywisk
MaximeDupont, Guest Relations Manager at Novotel York Centre, responded to this review

Good morning, Thank you very much for your review following your stay with our family. I'm glad you had a good break with us and that our team was able to find adequate solutions to your expectations. As you mention, we do leave our customers using the whole day on departure our carpark so they can still enjoy the city...

Barnsley, United Kingdom
Reviewed 1 week ago

Hotel is a short, pleasant walk from York centre during the day, although at night a taxi is definitely a sensible choice, as walking alongside the dark River Ouse at night is not recommended. The room was large and clean, the lobby was attractive and modern, and the swimming pool was a pleasant surprise. Wi FI is only free for...

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1Thank ThomWest
MaximeDupont, Guest Relations Manager at Novotel York Centre, responded to this review

Good morning, Thank you very much for your great review. I'm glad you had a lovely time at Novotel York whilst visiting our city. In regards to the Wifi it is completely free for the whole stay and only needs to be renew every 24 hours. I hope we can welcome you again soon. Kind regards Maxime Dupont

Reviewed 1 week ago via mobile

This is a perfectly good regional hotel and it is very welcoming and well set up for families as there is a Wi system and play area for the kids and an indoor pool. It is well located to the centre of York and close to the castle and visitor attractions and restaurants. Only criticism is that the bar is...

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Thank HospitalityHarry
MaximeDupont, Guest Relations Manager at Novotel York Centre, responded to this review

Good morning, Thank you so much for your review. I'm glad to read you had a great time with us and found the hotel close to all the main attractions in York. As a family friendly hotel, we try to entertain and make the little ones feel welcome all the way through so the parents can relax a bit too....

Dundee, United Kingdom
Reviewed 2 weeks ago

First impressions of the hotel was good, checking in was easy and reception staff very friendly and helpful. Room was very clean and airy but linen and towels were not up to 4 star standard! Bath was not cleaned and room hadn't been vacuumed after being used. Breakfast was very good and breakfast staff friendly and efficient. Only 1lift in...

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Helpful?
Thank Ferrylinda
MaximeDupont, Guest Relations Manager at Novotel York Centre, responded to this review

Good morning, Thank you very much for your review following your 4 day break in York. It is great to read that you found the hotel good with a very friendly team at reception and breakfast. I have passed the feedbacks to our housekeeping manager in regards to the room. Please accept my apologizes regarding our broken second lift, this...

Reviewed 2 weeks ago via mobile

Stayed here for 1 night with my partner as we were going to see an act at the Barbican theatre. Really easy to find and ample parking. Room was clean and as expected for a Novotel. Main reason we chose this was for its convenience to the Barbican.

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Thank Becky B
MaximeDupont, Guest Relations Manager at Novotel York Centre, responded to this review

Good morning Becky, Thank you so much for your recent review following your visit to the Barbican theatre. I'm glad you had a good stay and found the hotel ideal for you show since we are only 300 metres from the venue. Please come to visit us again on your next visit to York. Warm regards Maxime Dupont

nottingham
Reviewed 2 weeks ago via mobile

Stayed for two nights last month and had a great stay. Really big comfy bed, clean room, efficient and friendly staff. Will definitely be returning. Only slight niggle is the price of the car parking £12 a day, we do feel this should be free if you are staying at the hotel ( it used to be as we stayed...

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Thank cooperNottingham
MaximeDupont, Guest Relations Manager at Novotel York Centre, responded to this review

Good morning, Thank you so much for your kind review following your recent stay with us. It is great to read that you had a fantastic time with us, I shall pass the comments to the team. In regards to the car park, we do charge however you can enjoy the whole day too on your departure. We are looking...

Reviewed 2 weeks ago via mobile

We have stayed at this hotel previously and have had excellent experiences So to last night A night away to celebrate my birthday with K and Ripley (our dawg) On check in.. Excellent, the guy on reception recognised us from previous visits (not sure if that's a good or bad thing) and gave us a chew and toy for Mr...

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Thank Colin M
MaximeDupont, Guest Relations Manager at Novotel York Centre, responded to this review

Good morning Colin, Thank you very much for your great review, we are pleased to read that you love the overall atmosphere in the hotel and feel welcome by our team. Please accept my sincere apologizes if we didn't communicate clearly to you on check in about delays for food service due to heavy events in house on that particularly...

Doncaster, United Kingdom
Reviewed 3 weeks ago via mobile

Came here for a night away with my mum staff was lovely and friendly when we arrived the room were clean and very comfortable the location good just a little walk away from the centre but would definitely recommend and come back

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1Thank sjtraveller86
MaximeDupont, Guest Relations Manager at Novotel York Centre, responded to this review

Good morning, Thank you so much for your review, I'm glad your mum and you had a great stay with us. I shall pass the comments to the team about their great service. We are looking forward to welcome back you again soon. Warm regards Maxime Dupont

Reviewed 3 weeks ago via mobile

Stayed here on business. Great location, my room was huge and had a separate toilet and bathroom which wasn't of much use to me being a sole traveller but would be ideal for families - guessing I had a family room as there was also a sofabed. TV, fridge and lots of storage space. However the bathroom was covered in...

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Thank ignoranttraveller
MaximeDupont, Guest Relations Manager at Novotel York Centre, responded to this review

Good afternoon, Thank you very much for your recent review, I'm glad to read you had a good business trip in York. In regards to your comment about the room, I have passed the feedback to our housekeeping manager to ensure a better attention is made. I hope we can welcome again on your next trip in York. Kind regards...

Houghton-le-Spring, United Kingdom
Reviewed 3 weeks ago

This was a great stay, the location is brilliant being only a stones throw from the centre. We booked a family room which was more than adequate. The pool was a welcome addition, if a bit small, there was a waiting list to use it and the changing facilities are a bit limited, however the kids enjoyed themselves. Breakfast was...

Review collected in partnership with Accorhotels.com
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Thank I3392QSmichaeld
MaximeDupont, Guest Relations Manager at Novotel York Centre, responded to this review

Good morning, Thank you very much for your kind comments. I'm glad you had an amazing time in York whilst staying with us at Novotel. It's great to read that your kids did enjoy our very popular pool which for Health and safety reason does require some maximum capacity at anytime. I passed your comments to our head chef regarding...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Novotel York Centre hotel is a 3 star hotel, ideally located on the banks of the river Foss, alongside the historic city walls, within 5 minutes walk of the main city centre and a short drive to the University of York. All the en-suite contemporary rooms have internet access and satellite TV. Facilities include Elements Restaurant, Bar, indoor heated swimming. There are 8 fully-equipped function rooms for up to 210 people, perfect for meetings or weddings. ... more   less 

Additional Information about Novotel York Centre

Address: 4 Fishergate, York YO10 4FH, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: $129 - $316 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel York Centre 4*
Number of rooms: 124
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity and ACCOR so you can book your Novotel York Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel York Centre Hotel York
Accor York Centre
Hotel Novotel York
York Novotel
Hotel Style:
#1 Green Hotel in York
#8 Business Hotel in York
#9 Family Hotel in York
#14 Luxury Hotel in York
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Questions & Answers

Here's what travellers have asked, with answers from Novotel York Centre staff and other travellers.
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Questions? Get answers from Novotel York Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 321 over looks the car park.”
 of 5 bubbles marymc721, 19 Mar 2017 | Read review
“Enquire about the type of 3rd bed in the superior rooms as drop down bed not that comfortable.”
 of 5 bubbles KeriDTredegar, 13 Mar 2017 | Read review
“Ask for a new mattress on pull out beds”
 of 5 bubbles Smokeywisk, 12 Mar 2017 | Read review
“All our family were in rooms on 1st floor, very quite until party in function suite, I would maybe ask for rooms on the upper floors!”
 of 5 bubbles Ferrylinda, 8 Mar 2017 | Read review
“I dont think there is any good room in this hotel”
 of 5 bubbles viktoriab_13, 4 Feb 2017 | Read review
5 of 5