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Novotel York Centre

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Traveller (264)
Room & Suite (101)
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Overview
  • Excellent29%
  • Very good43%
  • Average19%
  • Poor6%
  • Terrible3%
Travellers talk about
“swimming pool”(173 reviews)
“x box”(31 reviews)
“separate toilet”(83 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,651)
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2,582 results
Traveller rating
772
1,057
501
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772
1,057
501
159
93
Show reviews that mention
All reviewsswimming poolx boxseparate toiletexecutive roomsofa bedcar parkhalf termreception areagood sizeper dayreception staffoverlooking the rivercoffee machinecastle museumclifford's toweryork centrewalk into town
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741 - 745 of 2,582 reviews
Reviewed 17 February 2016

Great for our Family. Staff really friendly and very efficient. very relax atmosphere, first time I had seen a reception area like this. Where the staff stand with you and are not sitting behind a desk. the lobby/bar area was fab. Great for my daughter....More

1  Thank sdeborah47
Response from ChristopheUghetto, General Manager at Novotel York CentreResponded 17 February 2016

Good morning, Thank you for your review. I have just shared it with the team and we are all delighted we could contribute in making your visit to York a good one. We are looking forward to seeing you again soon. Thank you once again....More

Reviewed 16 February 2016 via mobile

Well equipped clean and modern rooms. Staff very helpful and friendly. Car parking available and only min taxi ride from the train station. Pool is reasonable size and very family friendly. Excellent Base for exploring York. Buses stop outside and some great bars and eateries...More

1  Thank Helen B
Response from ChristopheUghetto, General Manager at Novotel York CentreResponded 16 February 2016

Good morning and many thanks for your kind review. I have shared your comments with the team and we are all pleased you found the hotel to your satisfaction. We hope to see you again soon. With kind regards, Christophe Ughetto

Reviewed 16 February 2016

This was a great hotel for a family break. Close to the centre and with very good amenities for families. The staff were all excellent, all very friendly and really helpful, nothing was too much trouble. The pool was great for the children and we...More

1  Thank sonia E
Response from ChristopheUghetto, General Manager at Novotel York CentreResponded 16 February 2016

Good morning and thank you so much for staying with us. I am so pleased you had a good time with your family and have passed on your review to the team. I am sure they will appreciate your kind comments. We are all looking...More

Reviewed 15 February 2016

We loved this hotel, because the children were really happy and well catered for! The staff were so friendly and helpful, they made us feel very welcome. Thank you all, we will definitely be staying in Novotel's again.More

1  Thank Dave E
Response from ChristopheUghetto, General Manager at Novotel York CentreResponded 16 February 2016

Good morning, Just a few words to thank you for choosing Novotel and for taking the time to write a review following your recent stay with us. We are all pleased you and your family had a good time and are looking forward to welcoming...More

Reviewed 15 February 2016

Me and my partner stayed here for the valentines weekend. Upon arriving the reception staff were very friendly and helpful. We parked our car onsite for the duration of our stay this cost an extra £22 which I felt should of been included in the...More

Thank Katie B
Response from ChristopheUghetto, General Manager at Novotel York CentreResponded 16 February 2016

Good morning, Many thanks for your valuable comments. I am pleased you found the hotel to your satisfaction and that you would use us again. It will be a pleasure to welcome you back. Wishing the very best for the time being. With kind regards,...More

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Most Booked Properties in York, United Kingdom
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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Pool
Heated pool
Indoor pool
Details
Price range
US$107 - US$317 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in York
#4 Family Hotel in York
#8 Business Hotel in York
#15 Luxury Hotel in York
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$107 - US$317 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in York
#4 Family Hotel in York
#8 Business Hotel in York
#15 Luxury Hotel in York
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (264)
Room & Suite (101)
Dining (10)
Pool & Beach (4)
Family and Play Areas (3)
Questions & Answers
Ask a question
scottrydal
April 10, 2018|
AnswerShow all 4 answers
Response from John010380 | Reviewed this property |
Just a pool
0
Votes
Manb0
March 3, 2018|
Answer
Response from MaximeDupont | Property representative |
Dear Manb0, The bedroom refurbishments should be completed by the last week of March. The swimming pool is not affected by them and remains open. Kind regards, Kai
1
Vote
Georgia-Mae S
November 23, 2017|
AnswerShow all 5 answers
Response from Gary L | Reviewed this property |
no they don't but the sights more than make up for not saving a DVD player in a tv
0
Votes
Room Tips
"Ask for river view"
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"the top floor was lovely and quiet"
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"we were on the first floor and heard no noise from the hotel. 2 lifts - efficient."
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"Views to rear of river are quiet and lovely."
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