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Novotel York Centre

Booking.comUS$92*
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#32 of 46 Hotels in York
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Novotel York Centre
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2,368 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel York Centre
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Showing 2,310: English reviews
Taunton, United Kingdom
Reviewed 10 June 2015

The staff were really welcoming. They all had a smile for us and it made the atmosphere of the hotel very relaxing. I forgot to order papers for the morning and rang down to see if they had any left. They didn't but a member of staff went round to the paper shop for us! Lovely walk by the river...

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Helpful?
Thank valer1e143
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review

Good morning. Thank you very much for your kind review. I am delighted we could contribute in making your special weekend a success. I will share your comments with the team as I am sure they will appreciate their extra effort made a difference. Thank you once again and I hope we will have the pleasure to welcoming you back...

Selby, United Kingdom
Reviewed 9 June 2015

Review collected in partnership with Amoma.com
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Helpful?
Thank 795anthonyh
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review

england
Reviewed 6 June 2015

Firstly the staff at this hotel, mostly non-British, were very helpful and courteous The room was good but the bathroom and toilet were separated. The toilet was tiny and no ventilation - not good - but the bathroom was fine The food menu is very limited - unless you take the option of a £25.00 per head a la carte...

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Thank truview
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review

Good morning and thank you for your review. I will certainly share this with the team as I am sure they will appreciate the praise. I hope we will have the pleasure to welcoming you back to the hotel in the future. Thank you once again. With kind regards, Christophe Ughetto

Redcar, United Kingdom
Reviewed 5 June 2015

My husband and I stayed here overnight following a performance at the Barbican Theatre On arrival,we received a very warm and friendly welcome from the staff on Reception and were allocated Room 212 which was classed as a superior room , and overlooked part of the river As requested when booking, this was a very quiet room as it was...

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Helpful?
1Thank Pam C
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review

Good morning. Many thanks for your kind words. I will personally share your comments with Jen and Su. They will be delighted to read they made a difference to your stay. Thank you once again and please do not hesitate to check our own website for good Bed and Breakfast deals. Looking forward to seeing you again. With kind regards,...

Norway
Reviewed 4 June 2015

Just back in Norway after staying at the Novotel with a group of 38. We thoroughly enjoyed our stay and recommend the hotel for both groups and families alike. We ate in on several nights as well as eating breakfast here. Once again we found the staff very friendly and the food was fine. The central position is excellent. The...

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Helpful?
Thank Norwegian11
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review

Good morning. It was a pleasure welcoming you and your group. I am delighted you enjoyed your stay with us and am looking forward to seeing you again soon. I would like to take this opportunity to wish you a very summer and once again to thank you for your custom and comments. With kind regards, Christophe Ughetto

Manchester, United Kingdom
Reviewed 3 June 2015

Liked: Staff car parking for £11 a day Location 10 min walk to centre bus stop outside hotel to go to york races number 4. Disliked: No minibar No aircon Dated rooms need referb Firm uncomfy bed No draws to put clothes Bad lighting Old carpets

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Helpful?
Thank meganfielding1
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review

Good afternoon. Just a few words to thank you for your review. I am pleased to read about the positives and will do my utmost to work on the negatives. Thank you once again. With kind regards, Christophe Ughetto

Bradford, United Kingdom
Reviewed 2 June 2015

I was attending an event at York Barbican and this was a perfect venue, only a short 5 minute walk across the road. The hotel was in a very quiet cul-de-sac and the room was perfect for what we needed, clean and functional. The pillows were brilliant and the bed was very comfortable. There is a very nice little Italian...

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Helpful?
1Thank HanKaye
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review

Good afternoon. Thank you very much for your comments following your recent stay. I am very pleased to read you found the hotel to your satisfaction and hope we will have the pleasure to welcoming you back soon. With kind regards, Christophe Ughetto

Reviewed 2 June 2015

Last minute booking still at a reasonable price, myself husband and children were all able to share one room. Friendly staff, massive thank you to the gentleman on reception who helped us unload the car. Would stay again.

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Thank Romanman62
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review

Good afternoon and many thanks for your review. Very pleased you had a good stay with us. I will also pass on your comments to the reception team. Looking forward to welcoming you back. With kind regards, Christophe Ughetto

Reviewed 2 June 2015 via mobile

We arrived here for 2 nights on our return journey from Scotland. There is ample parking here but I thought it was expensive at £11 per 24 hrs stay. Check in was quick & easy & the room was large,bright & airy. The staff were friendly and very attentive. The buffet breakfast was delicious . This is a fantastic location...

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1Thank Jan A
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review

Good morning. I would like to thank you for your kind comments. I am delighted you enjoyed your stay with us and am looking forward to seeing you again soon. Thank you once again. With kind regards, Christophe Ughetto

Hertfordshire, United Kingdom
Reviewed 2 June 2015

Its very unlike me not to have studied the TA reviews of a hotel before staying, but seeing as York was full to the brim because of the races we had little choice than to stay here and I didn't want to see negative reviews knowing there was nothing I could do about it. We arrived very early and took...

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Helpful?
Thank Katielaa
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review

Good afternoon and thank you for your review. I am pleased to read you enjoyed your stay with us. We are currently fitting air conditioning in the hotel and should be ready within the next three weeks. I hope we will have the pleasure to seeing you again soon. With kind regards, Christophe Ughetto

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Novotel York Centre hotel is a 3 star hotel, ideally located on the banks of the river Foss, alongside the historic city walls, within 5 minutes walk of the main city centre and a short drive to the University of York. All the en-suite contemporary rooms have internet access and satellite TV. Facilities include Elements Restaurant, Bar, indoor heated swimming. There are 8 fully-equipped function rooms for up to 210 people, perfect for meetings or weddings. ... more   less 

Additional Information about Novotel York Centre

Address: 4 Fishergate, York YO10 4FH, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: $145 - $361 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel York Centre 4*
Number of rooms: 124
Reservation Options:
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Also Known As:
Novotel York Centre Hotel York
Accor York Centre
Hotel Novotel York
York Novotel
Hotel Style:
#1 Green Hotel in York
#8 Business Hotel in York
#9 Family Hotel in York
#14 Luxury Hotel in York
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Questions & Answers

Here's what travellers have asked, with answers from Novotel York Centre staff and other travellers.
24 questions
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3 months ago
Lincoln, United Kingdom
over a year ago
wesy yorkshire
22 days ago
Driffield, United Kingdom
1 month ago

See all questions (24)

Questions? Get answers from Novotel York Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beautiful Hotel, Rubbish Location”
  • THE TOILET IS IN A DIFFERENT ROOM THAN THE SINK, SHOWER AND BATH.
863owenr, 7 May 2017 | Read review
“rooms looking over the river have a nicer view”
Edna6, 23 Apr 2017 | Read review
“We were on the first floor. In a word, noisy.”
Winders2014, 21 Apr 2017 | Read review
“First time in these hotels. Blood and urine stains on sheets.. They moved us rooms and still room unclean, hairs on shower head and drainage smell. Staff did not give full refund. Never staying in these hotels again ”
975junen, 18 Apr 2017 | Read review
“Take a torch for bedside reading”
KathE66, 18 Apr 2017 | Read review
5 of 5
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US$92* /night
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Prices are for 1 room, 2 adults
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