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Novotel York Centre

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#32 of 46 Hotels in York
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Novotel York Centre
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2,301 Reviews from our TripAdvisor Community

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Showing 2,243: English reviews
Melbourne, Australia
Reviewed 29 December 2014

My family and I went to visit York for 3 days. We needed somewhere that offered car parking and was central to the city so we didn't need to walk far. With 2 young children (4 & 5 years of age) it took about 15 minutes to walk into York from the hotel. We had breakfast both mornings which was...

Review collected in partnership with Novotel Hotels
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Helpful?
Thank Julia P
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review

Good afternoon and many thanks for taking the time to write a review. I am very pleased to read you enjoyed your stay and have reviewed the heating settings for the hotel. Thank you for bringing this to our attention. On behalf of the whole team, I would like to wish you the very best for 2015! With kind regards,...

Reviewed 28 December 2014

We stayed four days over Christmas. When we arrived they thought we were staying 3 nights with two children but we were staying 4 without children. Unfortunately we were woken each night and day by children screaming, shouting and playing in the corridor outside our room. There isn't anywhere in this hotel to sit quietly and chat as lots of...

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Helpful?
Thank JessisMum
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review

Good afternoon. Thank you very much for sharing your experience. I am obviously sorry to read your stay was impacted by the high number of children staying with us at this moment in time. it is true that we are getting very busy with families during school holidays but we will take into account your comments and hopefully be able...

Middlesbrough
Reviewed 27 December 2014

I stayed here with my boyfriend for 3 nights and we where pleasantly surprised, it is lovely and modern with extremely friendly staff. Just a short walk from the centre and huge spacious rooms. Would highly recommend for a few nights stay in York

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1Thank laura1993
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review

Good afternoon. Thank you very much for taking the time to write a review. I am pleased you enjoyed your stay with us and hope we will have the pleasure to welcoming you back. Wishing you the very best for 2015! With kind regards, Christophe Ughetto

Saltash, United Kingdom
Reviewed 22 December 2014 via mobile

Great, child friendly hotel with 'class'. We loved our room, good size and quiet. The kids loved the pool, computers and wii which more than kept them occupied. Breakfast was great, loads of choice of hot and cold food. Walking distance to restaurants and attractions also. We will definitely stay again next time in this fabulous city.

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3Thank LJF76
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review

Good morning. I just wanted to thank you for your very kind comments. I have shared them with the team and we are delighted you enjoyed our stay with us. We too are looking forward to seeing you again soon. Wishing you all the best for 2015. With kind regards, Christophe Ughetto

Reviewed 22 December 2014 via mobile

Well located clean hotel. We lost power in our room but were immediately upgraded. Easy walk to city centre and a big bonus was being able to leave our car there until midnight even after checking out. This appears to be a family friendly hotel - I don't have any problems with that but I do with children being left...

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Thank Rdnkh
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review

Good morning and thank you for your comments. I am pleased to read you had a good time whilst staying with us and have taken note of your comments with regards to the children. We will certainly endeavour to reinforce the message when checking people in. On behalf of the team here at the Novotel York, I would like to...

Beverley, United Kingdom
Reviewed 22 December 2014

Stayed overnight (Sunday). Upgraded to exec room after presenting my Accor Points card. Room good value for money. Pretty central location, with the Phoenix 3 mins walk (real ale wit Jazz) & yorks best indian around the corner. Perfect.

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Thank mark g
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review

Good afternoon and many thanks for your kind review. We are all pleased to read you had a good time and were able to get a free upgrade thanks to your Le Club card. We would like to wish the very best for 2015 and hope to see you again soon. With kind regards, Christophe Ughetto

Warrington, United Kingdom
Reviewed 22 December 2014

This was our second visit to Novotel York dew to a horrible stay at the end of august. The visit this time was a lot better, still a lot of improvement needed especially with things like the decor in the rooms purple matt emulsion in the toilet wich looks like a child has painted and the entrance to the hotel...

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Thank mikelyon1969
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review

Good afternoon and thank you for leaving a comment following you recent complimentary stay with us. Refurbishment of our rooms is still on going and more is planned over the next few months. thank you once again. With kind regards, Christophe Ughetto

Barnsley, England, United Kingdom
Reviewed 21 December 2014

We have just returned from a weekend away in York, we've stayed in this hotel before and loved it,especially for the kids, but on this occasion we had 2 night of interrupted sleep, the noise coming through the window was horrendous, we were on the 3rd floor our friends were on the 2nd floor, they likened the noise to a...

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Helpful?
1Thank Richard H
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review

Good morning and thank you for your comments both on Tripadvisor and through our customer care channels. We are in the process of investigating the noise issue you experienced during your stay. We are still very unsure what it might have been and will keep investigating up until we do so. At this moment in time it looks like it...

Glasgow, United Kingdom
Reviewed 21 December 2014

I only stayed here for one night for a business trip, and unfortunately only used it as a bed. Room was clean and I had no complaints about it. I would stay here again. The only complaint I have is that the bar was expensive though!

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Helpful?
Thank Kirkintilloch
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review

Good afternoon and thank you for your review. I hope we will have the pleasure to welcoming you back soon. Wishing you all the best for 2015. With kind regards, Christophe Ughetto

Leeds, United Kingdom
Reviewed 18 December 2014

We came to Christmas shop in York and a treat for ourselves. The hotel was excellent, staff could not do enough. The meal was wonderful and considering there was a party of 90 also being served the standard was impressive. Wll done will stay again

Review collected in partnership with Accorhotels.com
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1Thank Mervyn H
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review

Good morning. Thank you so much for staying with us and for your kind comments. I am delighted we could contribute in making your visit a success and hope you made the most of the shopping in York. I hope we will have the pleasure to seeing you again and in the meantime would like to wish you the very...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Novotel York Centre hotel is a 3 star hotel, ideally located on the banks of the river Foss, alongside the historic city walls, within 5 minutes walk of the main city centre and a short drive to the University of York. All the en-suite contemporary rooms have internet access and satellite TV. Facilities include Elements Restaurant, Bar, indoor heated swimming. There are 8 fully-equipped function rooms for up to 210 people, perfect for meetings or weddings. ... more   less 

Additional Information about Novotel York Centre

Address: 4 Fishergate, York YO10 4FH, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: $129 - $316 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel York Centre 4*
Number of rooms: 124
Reservation Options:
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Also Known As:
Novotel York Centre Hotel York
Accor York Centre
Hotel Novotel York
York Novotel
Hotel Style:
#1 Green Hotel in York
#8 Business Hotel in York
#9 Family Hotel in York
#14 Luxury Hotel in York
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Questions & Answers

Here's what travellers have asked, with answers from Novotel York Centre staff and other travellers.
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Questions? Get answers from Novotel York Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Room 321 over looks the car park.”
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“Enquire about the type of 3rd bed in the superior rooms as drop down bed not that comfortable.”
 of 5 bubbles KeriDTredegar, 13 Mar 2017 | Read review
“Ask for a new mattress on pull out beds”
 of 5 bubbles Smokeywisk, 12 Mar 2017 | Read review
“All our family were in rooms on 1st floor, very quite until party in function suite, I would maybe ask for rooms on the upper floors!”
 of 5 bubbles Ferrylinda, 8 Mar 2017 | Read review
“I dont think there is any good room in this hotel”
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