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Hilton York

1 Tower Street, York YO1 9WD, England
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Malt Shovel, Oswaldkirk
    0.2 km
  • 4 star hotel
  • Free Wifi
Reviewed yesterday
Very good location
Very good location. All staff in this hotel were excellent. The... more
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2,500 Reviews from our TripAdvisor Community

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Showing 2,453: English reviews
Barnsley, United Kingdom
Reviewed yesterday NEW

Very good location. All staff in this hotel were excellent. The only criticism, if you can call it that, is that our room could have been updated. However it was perfectly adequate. Definitely stay again

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Peter D
Rotherham, United Kingdom
Reviewed 2 days ago NEW

Went for a pre booked afternoon tea yesterday, for 23 people , a family birthday , staff were lovely , helpful and polite , BUT £17.50 each for six finger sandwiches, which were quite dry to be honest , a scone each and a some other cakes was ridiculous! Added to the fact that when we asked for more sandwiches,...

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Thank jlm246271
London, United Kingdom
Reviewed 4 days ago NEW

As a tourist, the hotel is well located within walking distance of all the main sights within the city. Comfortable bedrooms (ours was not in need of immediate renovation!) with all the amenities expected from a Hilton. Comfortable king bed. Excellent breakfast with plenty of choice. Valet parking is expensive, £19, but convenient, especially on a cold wet January evening!...

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Helpful?
Thank John C
HiltonYork, General Manager at Hilton York, responded to this review

Dear John C, Thank you for your kind comments and for choosing the Hilton York. It is a pleasure to receive such lovely feedback and pleased you had a good stay. We are fortunate to be in such a central location and pleased you enjoyed our 'excellent ' Hilton breakfast. Should your travels bring you back to York I hope...

Sheffield, United Kingdom
Reviewed 4 days ago NEW

Friendly staff, very helpful and using the overnight parking was excellent which they let me keep after check out! Room was smaller than expected for the family room but still comfortable and breakfast was very delicious.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jen R
HiltonYork, General Manager at Hilton York, responded to this review

Dear Jen R, Thank you for your five star review. Delighted to read you had a great stay at the Hilton York and found my team most friendly and helpful and our car parking service. I have shared your comments with my team as they serve as a great motivator. We look forward to welcoming you back soon. Kind regards,...

Reviewed 4 days ago NEWvia mobile

The hotel is centrally located and perfect for tourists. Car park was £19 per day so we parked at Q parks which cost £9 for 24 hours. There was a fire alarm whilst we stayed there in the morning which was annoying and no staff mentioned it to us or apologised this went off after several minutes. There was also...

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Helpful?
Thank Sian M
HiltonYork, General Manager at Hilton York, responded to this review

Dear Sian M, Thank you for posting a review on Tripadvisor. Pleased to read that overall you had a good stay and found our central location perfect for exploring York. We are currently having some work carried out at the hotel in January and we do our best to try and minimize any disruption to guests. Thank you for your...

Reviewed 5 days ago NEWvia mobile

It's way below Hilton standards as it requires some serious renovation. 30 minutes after check-in, maintenance requested access to the room to change the shower head. The dinner was nice but the staff could have been more helpful.

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Helpful?
Thank Anna C
HiltonYork, General Manager at Hilton York, responded to this review

Dear Anna C, Thank you for sharing your feedback following your recent visit to Hilton York. We are sorry that you had a disappointing experience during your stay with us. At the Hilton York, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. I hope we have...

Manchester, United Kingdom
Reviewed 5 days ago NEWvia mobile

Good location but an inexpensive mini refurbishment. Furniture battered in places. Staff helpful on reception but very scarce in the bar and dinning room. Gin and tonic £10, a bit steep for York. Breakfast not very hot and served a used pot of tea....could do much much better on service and hospitality.

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Helpful?
Thank Margaret R
HiltonYork, General Manager at Hilton York, responded to this review

Dear Margaret R, Thank you for taking the time to post a review. I was disappointed to read your comments regarding the areas our services failed to deliver to your expectations. I would like to assure you that your experience is not reflective of our normal high standards of service. The points you have highlighted have been shared with my...

Scotland
Reviewed 1 week ago NEWvia mobile

Love to stay here when in York on business. Very clean hotel, comfortable bed and very friendly and helpful staff. I always sleep well when I stay here. Nice breakfast and good location. We had a meal at the Reina restaurant which isn't far from the hotel and it was delicious.

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Helpful?
Thank holidayaholic10
HiltonYork, General Manager at Hilton York, responded to this review

Dear holidayaholic10, Many thanks for your five star review. Delighted to read you had a lovely stay with us and found my team most friendly our enjoy our Hilton breakfasts. Thank for choosing the Hilton York when you travel to the City and we look forward to welcoming you back soon. Kind regards, Martin Bradnam General Manager

London, United Kingdom
Reviewed 1 week ago

Great location and friendly staff and good breakfast, but room and bathroom quality is very poor for the price. Overpriced for a dated hotel, in much need of modernising. Trading on the Hilton brand which sadly doesn't mean anything anymore.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Y2628LXstevenw
HiltonYork, General Manager at Hilton York, responded to this review

Dear Y2628LXstevenw, Thank you for taking the time to post a review on Trip Advisor. I am disappointed that we have not been able to fulfil your expectations of what you have come to expect from Hilton Hotels but will be taking the necessary actions to ensure that all following experiences are much, much better for our future Guests. On...

Durham, United Kingdom
Reviewed 1 week ago

The hotel was ideally located to everything. The hotel service was excellent with friendly staff to welcome us, there were no issues on check in or check out. Very clean and breakfast was delicious. Would definitely recommend

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Rachel H
HiltonYork, General Manager at Hilton York, responded to this review

Dear Rachel H, Many thanks for your five star review. Delighted to read you had great stay and received excellent service from my team. I am proud of them all as they work extremely hard delivering high levels of customer service at all times. Thank you for recommending the Hilton York and we look forward to welcoming you back in...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton York hotel is the 4-star hotel within the city walls and located in the heart of York. Only 10 minutes walk from York Minster, the railway station and other York attractions. Do business in one of 8 meeting rooms and savour European or Tex-Mex food in the 3 bars and restaurants. ... more   less 

Additional Information about Hilton York

Address: 1 Tower Street, York YO1 9WD, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: $137 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton York 4*
Number of rooms: 130
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Also Known As:
Hilton York Hotel York
Hilton International York
Hilton Hotel York
York Hilton International
Hotel Style:
#17 Luxury Hotel in York
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“king room overlooking city”
 of 5 bubbles johncW848SC, 20 Jan 2017 | Read review
“Ask for a tower view”
 of 5 bubbles cmcManchester, 12 Jan 2017 | Read review
“The room with the view of the tower is very good”
 of 5 bubbles robw317, 1 Jan 2017 | Read review
“We were on the first floor which was ideal”
 of 5 bubbles 491malcolmp, 28 Dec 2016 | Read review
“De-luxe twin or doubles on a high floor if possible.”
 of 5 bubbles ossiejolly, 19 Dec 2016 | Read review
5 of 5