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Hilton York

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Traveller (436)
Room & Suite (314)
Dining (29)
Overview
  • Excellent26%
  • Very good35%
  • Average23%
  • Poor11%
  • Terrible5%
Travellers talk about
“clifford's tower”(214 reviews)
“two double beds”(47 reviews)
“car park”(199 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
Offers from Hilton York
Special Offer: Advance Purchase
Offers from Hilton York
Special Offer: Advance Purchase
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Rooms
Apr. 29Apr. 30
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,082)
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827
988
697
346
169
Show reviews that mention
All reviewsclifford's towertwo double bedscar parkexcellent locationcastle museumcentral locationreception staffbreakfast was excellentstayed for one nightshort breakvaletshamblespubsminster
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691 - 695 of 3,027 reviews
Reviewed 20 November 2016

We choose this hotel due to it easy walking location to all York attractions. Parking was easy as hotel offered a valet service. The exterior of the hotel looks bright, new and very enticing, however the interior is somewhat dated as are the rooms and...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Baggie210
Response from HiltonYork, General Manager at Hilton YorkResponded 27 November 2016

Dear Baggie210, Thank you for your review following your recent stay. Pleased to read that overall you had a good stay and found our parking valet service easy and the location great. We pride ourselves on the outstanding customer service we offer our guests and...More

Reviewed 20 November 2016

I booked the Hilton for a Nice weekend away for myself & Wife, Booking the Hilton i was expecting certain Standards...Especially for the price. The rooms are well overdue an update, the landing carpets are well worn. We booked into room 242, on returning to...More

Thank trill_1
Response from HiltonYork, General Manager at Hilton YorkResponded 27 November 2016

Dear trill_1, Thank you for taking the time to write a review. I am very sorry to hear of your extremely poor experience here at our Hotel and I would like to personally apologise for the shortfalls during your time here with us. I will...More

Reviewed 20 November 2016 via mobile

Quick and easy check in. Perfect location. Room was fine- huge bed!! Bathroom was very snug but had a bath which was nice. The bar and restaurant area although we didn't use it looked very nice! Would stay again.More

Thank Farrar-Bone
Response from HiltonYork, General Manager at Hilton YorkResponded 27 November 2016

Dear Farrar-Bone, Thank you for posting a review on Tripadvisor. I am delighted to read you had a great stay and enjoyed the room and location. I hope we have the opportunity to welcome you back to stay with us again in the near future....More

Reviewed 19 November 2016

The room we in, was definitely not a room with a view, and this could have got us off to a bad start, however, as our intention was only to sleep in it it did not effect my stay. Also the hotel could not be...More

1  Thank David H
Response from HiltonYork, General Manager at Hilton YorkResponded 27 November 2016

Dear David H, Many thanks for your five star review. Delighted to read you had a pleasant stay and found your visit good value. Pleased to learn you enjoyed the fantastic view of Clifford’s Tower from the restaurant and found my team most helpful. I...More

Reviewed 18 November 2016 via mobile

My boyfriend booked a night here for us for my birthday and I had high expectations with it being a Hilton. Unfortunately non of my expectations were met. The first room we were checked into by staff was on the second floor and it was...More

2  Thank Emily T
Response from HiltonYork, General Manager at Hilton YorkResponded 27 November 2016

Dear Emily T, Thank you for taking the time to share your recent experience. I am sincerely sorry to learn that you were disappointed with your stay at Hilton York. We always endeavor to offer the highest level of service and products and it would...More

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Best Value Properties in York, United Kingdom
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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$126 - US$332 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Luxury Hotel in York
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$126 - US$332 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Luxury Hotel in York
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (436)
Room & Suite (314)
Dining (29)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
foxmeister
25 February 2018|
AnswerShow all 2 answers
Response from Chloe P | Reviewed this property |
I got breakfast included when I booked through a third party website, hope this helps.
0
Votes
Heather M
15 February 2018|
AnswerShow all 2 answers
Response from Heather M |
sorry predictive text. Accessible shower ie no over the bath
0
Votes
302sarahlouisea
18 November 2017|
AnswerShow all 3 answers
Response from EdgarsMum | Reviewed this property |
Yes you definitely can
1
Vote
Room Tips
"The odd numbers on the 3rd floor have the best view."
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"Great views from rooms at the front of the hotel"
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"Our room was on the first floor, we had a view of Clifford Tower."
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"only 3 floors ....view of the castle best"
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