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BEST WESTERN PLUS Monkbar Hotel

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#26 of 46 Hotels in York
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN PLUS Monkbar Hotel
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492 Reviews from our TripAdvisor Community

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Showing 487: English reviews
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Lincoln, United Kingdom
Reviewed yesterday NEWvia mobile

We decided to have a day and a night break, with friends and looked at the historic city of York, the other couple had never been and above a day trip we had never stayed overnight. We decided on the Best Western Monkbar hotel due to it's close proximity to the town center and having checked out their advert and...

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1Thank nick v
Ampthill, United Kingdom
Reviewed 4 days ago NEWvia mobile

The reception staff were fantastic when checking in & out of the hotel. The room was well set out but the mattress (for me) was a bit too hard but the Wife was fine with it. Apart from a few blown bulbs, the TV not tuned in properly (couldn't watch the rugby) and a HUGE spiders web all was good....

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Thank Russ_C_67
Gary A, Guest Relations Manager at BEST WESTERN PLUS Monkbar Hotel, responded to this review

Good afternoon Russ, Thank you for completing a review regarding your recent stay with us at our property. I'm pleased you had an enjoyable stay overall which is great. I am sorry for any issues during the stay at the comments have been duly noted to be discussed with the relevant people. I am glad you say you will be...

Reviewed 5 days ago NEWvia mobile

I was booked to stay for 1 night in a suite and would never go back! The suite was incredibly dark and outdated. The bathroom had no shower just a shower attachment over the bath that you couldn't attach to the wall. At 6ft tall I wouldn't fit in the bath and crouching and holding the shower over my head...

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Thank Reid878
Gary A, Guest Relations Manager at BEST WESTERN PLUS Monkbar Hotel, responded to this review

Thank you for completing a review regarding your recent stay with us at our property. On behalf of the team I would like to apologise for the issues you faced. All comments have been taken on board and please do contact me directly at the hotel to discuss this stay. Kind regards, Gary Auker Guest Relations Manager

Birstall, United Kingdom
Reviewed 5 days ago NEWvia mobile

My husband and I just spend a long weekend here celebrating our first wedding anniversary. The hotel itself was lovely and in a great location. The parking wasn't an issue as the car park is just around the corner. The hotel staff even left a anniversary card for us, which was very thoughtful and unexpected. Everyone was really nice to...

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Helpful?
Thank MrsRosie1903
Gary A, Guest Relations Manager at BEST WESTERN PLUS Monkbar Hotel, responded to this review

Thank you for completing a review regarding your recent stay with us at our property. I'm delighted to read the review. I'm so pleased you both had. A lovely stay which made for a great first anniversary get away. Lovely. Thank you again and hope to see you back soon. Kind regards, Gary Auker Guest Relations Manager

Leeds
Reviewed 6 days ago NEW

Great hotel, clean and nicely decorated. Staff were friendly and the room was very comfortable and spacious. The breakfast was delicious and the service good.If you are looking for a nice convenient hotel in York, this is the one!

Review collected in partnership with Best Western
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Thank karenlY560TP
Gary A, Guest Relations Manager at BEST WESTERN PLUS Monkbar Hotel, responded to this review

Dear Karen Thank you for completing the review regarding your recent stay with us at our property. I'm pleased you have a nice stay with us and found the staff to be friendly and gave you good service throughout the stay. Thanks you for all the comments. Hope to see you again soon. Kind regards, Gary Auker Guest Relations Manager

Southend-on-Sea, United Kingdom
Reviewed 6 days ago NEW

We stayed at the Monkbar for two nights over a weekend. The location is great - really easy to get to from the train station and close to pretty much everything you'd want to see in the city centre. The hotel has recently been refurbished in a bright, modern vintage look, which makes it more fun and personable than a...

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Thank HTay88
Gary A, Guest Relations Manager at BEST WESTERN PLUS Monkbar Hotel, responded to this review

Thank you for completing a review regarding your recent stay with us at our property. Your business is important to us and we value the feedback so we can keep delivering high standards of service and improve the overall experience in the future. I'm very pleased you had an enjoyable stay with us and liked the room and breakfast and...

United Kingdom
Reviewed 1 week ago

All the problems that I reported were not solved, some of them I reported more than once. The room was full of dust, and some towels were left wet! Disappointing reception service. Lack of variety on the breakfast services and very disorganized.

Review collected in partnership with Best Western GB
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Thank andreo257
Gary A, Guest Relations Manager at BEST WESTERN PLUS Monkbar Hotel, responded to this review

Thank you for the review regarding your recent stay with us at our property. Your business is important to us and we value the feedback so we can keep delivering high standards of service and improve the overall experience in the future. Im disappointed to read this review, our cleanliness and service standards are often praised and we pride ourselves...

Littlehampton, England, United Kingdom
Reviewed 1 week ago via mobile

First time at this hotel, i booked a disabled room and was impressed with the size and access to my room. I was able to drive my electric buggy into my room via the large bathroom to charge it up. The bedroom was large with a wet room which meet my needs.The hotel is very clean and the staff very...

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Thank Edward J
Gary A, Guest Relations Manager at BEST WESTERN PLUS Monkbar Hotel, responded to this review

Dear Edward, Thank you for completing the review regarding your recent stay with us at our property. Your business is important to us and we value the feedback so we can keep delivering high standards of service and improve the overall experience in the future. I'm very pleased you found the room convenient for your needs and I hope Louise...

Chesterfield, United Kingdom
Reviewed 1 week ago

We stayed at the Monkbar for three nights and had a wonderful time. Breakfast really good as always, offers on for meals was really welcome and the gin offer on the Saturday night was a hit, but why not charge this all the time!! All staff were delightful and friendly. Ideally situated for all shops bars etc and a 10/15...

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Thank Bev921_13
garya224, Guest Relations Manager at BEST WESTERN PLUS Monkbar Hotel, responded to this review

Afternoon Bev, Thank you for completing the review regarding your recent stay with us at our property. I am very pleased you had a pleasant stay with us and thoroughly enjoyed your breakfasts. I am glad the staff were friendly and gave you great service. Thank you again and hope to see you back soon. Kind regards, Gary Auker Guest...

Chester, United Kingdom
Reviewed 2 weeks ago via mobile

Have just returned from a 2 night break earlier this week. The Monkbar is a very nice hotel situated just 5 minutes walk from York Minster. The suite we stayed in was very spacious and clean. The staff very pleasant and engaging. If I have one very minor critism of this hotel, breakfast is served in a small area, and...

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1Thank 101viper111
Gary A, Guest Relations Manager at BEST WESTERN PLUS Monkbar Hotel, responded to this review

Thank you for completing the review regarding your recent stay with us at our property. Thank you for all the comments. I am glad you like the hotel and found the suite you were in nice and clean and comfortably. I'm pleased the staff gave you great service overall and thank you for comments about breakfast. Thank you again and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Following an extensive £3m refurbishment program the Monkbar Hotel has been transformed into a stunning contemporary, boutique hotel 4 star hotel. Now boasting 125 individually designed and decorated rooms, some overlooking our Yorkshire courtyard garden, others overlooking the City Walls and some with a Minster View. As any true destination hotel our restaurant - The Yorkshire Bar and Grill - will not disappoint. A stunning bar and grill concept open for brunch from 8am daily, you will be greeted by staff with a professional yet relaxed approach, who appreciate the importance of great service - and great coffee! During the day you can take your pick from modern tapas-style dishes made with the best of Yorkshire produce or be swept away with an incredible restaurant menu. Armchairs and booths make the bar a perfect place for meeting friends you can simply relax in the bar with a glass of locally distilled Mason's gin and tonic or on sunny days enjoy a bite to eat in the beautiful walled garden. Produce is key, so our Head Chef Ben and the team have chosen incredible local suppliers to create a seasonal menu that will showcase the best of local produce and put The Yorkshire bar and grill firmly on the culinary map. ... more   less 

Additional Information about BEST WESTERN PLUS Monkbar Hotel

Address: St. Maurices Road, York YO31 7JA, England (Formerly BEST WESTERN Monkbar Hotel)
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: $134 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS Monkbar Hotel 4*
Number of rooms: 125
Reservation Options:
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Also Known As:
Best Western York
York Best Western
Hotel Style:
#8 Family Hotel in York
#12 Luxury Hotel in York
#13 Romantic Hotel in York
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Monkbar Hotel staff and other travellers.
17 questions
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Edinburgh, United Kingdom
Newcastle, England, United Kingdom
2 months ago
Hertfordshire
8 days ago
Sheffield, United Kingdom

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Questions? Get answers from BEST WESTERN PLUS Monkbar Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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