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BEST WESTERN PLUS Monkbar Hotel

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#26 of 46 Hotels in York
Certificate of Excellence
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BEST WESTERN PLUS Monkbar Hotel
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498 Reviews from our TripAdvisor Community

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Showing 493: English reviews
Leeds
Reviewed 1 week ago

Great hotel, clean and nicely decorated. Staff were friendly and the room was very comfortable and spacious. The breakfast was delicious and the service good.If you are looking for a nice convenient hotel in York, this is the one!

Review collected in partnership with Best Western
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Helpful?
Thank karenlY560TP
Gary A, Guest Relations Manager at BEST WESTERN PLUS Monkbar Hotel, responded to this review

Dear Karen Thank you for completing the review regarding your recent stay with us at our property. I'm pleased you have a nice stay with us and found the staff to be friendly and gave you good service throughout the stay. Thanks you for all the comments. Hope to see you again soon. Kind regards, Gary Auker Guest Relations Manager

Southend-on-Sea, United Kingdom
Reviewed 1 week ago

We stayed at the Monkbar for two nights over a weekend. The location is great - really easy to get to from the train station and close to pretty much everything you'd want to see in the city centre. The hotel has recently been refurbished in a bright, modern vintage look, which makes it more fun and personable than a...

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Helpful?
Thank HTay88
Gary A, Guest Relations Manager at BEST WESTERN PLUS Monkbar Hotel, responded to this review

Thank you for completing a review regarding your recent stay with us at our property. Your business is important to us and we value the feedback so we can keep delivering high standards of service and improve the overall experience in the future. I'm very pleased you had an enjoyable stay with us and liked the room and breakfast and...

United Kingdom
Reviewed 1 week ago

All the problems that I reported were not solved, some of them I reported more than once. The room was full of dust, and some towels were left wet! Disappointing reception service. Lack of variety on the breakfast services and very disorganized.

Review collected in partnership with Best Western GB
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Thank andreo257
Gary A, Guest Relations Manager at BEST WESTERN PLUS Monkbar Hotel, responded to this review

Thank you for the review regarding your recent stay with us at our property. Your business is important to us and we value the feedback so we can keep delivering high standards of service and improve the overall experience in the future. Im disappointed to read this review, our cleanliness and service standards are often praised and we pride ourselves...

Littlehampton, England, United Kingdom
Reviewed 1 week ago via mobile

First time at this hotel, i booked a disabled room and was impressed with the size and access to my room. I was able to drive my electric buggy into my room via the large bathroom to charge it up. The bedroom was large with a wet room which meet my needs.The hotel is very clean and the staff very...

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Helpful?
Thank Edward J
Gary A, Guest Relations Manager at BEST WESTERN PLUS Monkbar Hotel, responded to this review

Dear Edward, Thank you for completing the review regarding your recent stay with us at our property. Your business is important to us and we value the feedback so we can keep delivering high standards of service and improve the overall experience in the future. I'm very pleased you found the room convenient for your needs and I hope Louise...

Chesterfield, United Kingdom
Reviewed 2 weeks ago

We stayed at the Monkbar for three nights and had a wonderful time. Breakfast really good as always, offers on for meals was really welcome and the gin offer on the Saturday night was a hit, but why not charge this all the time!! All staff were delightful and friendly. Ideally situated for all shops bars etc and a 10/15...

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Helpful?
Thank Bev921_13
garya224, Guest Relations Manager at BEST WESTERN PLUS Monkbar Hotel, responded to this review

Afternoon Bev, Thank you for completing the review regarding your recent stay with us at our property. I am very pleased you had a pleasant stay with us and thoroughly enjoyed your breakfasts. I am glad the staff were friendly and gave you great service. Thank you again and hope to see you back soon. Kind regards, Gary Auker Guest...

Chester, United Kingdom
Reviewed 2 weeks ago via mobile

Have just returned from a 2 night break earlier this week. The Monkbar is a very nice hotel situated just 5 minutes walk from York Minster. The suite we stayed in was very spacious and clean. The staff very pleasant and engaging. If I have one very minor critism of this hotel, breakfast is served in a small area, and...

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Helpful?
1Thank 101viper111
Gary A, Guest Relations Manager at BEST WESTERN PLUS Monkbar Hotel, responded to this review

Thank you for completing the review regarding your recent stay with us at our property. Thank you for all the comments. I am glad you like the hotel and found the suite you were in nice and clean and comfortably. I'm pleased the staff gave you great service overall and thank you for comments about breakfast. Thank you again and...

Oldham
Reviewed 3 weeks ago

We often go to York and our this is our favourite hotel. Our room was very clean and the decor was amazing. Whoever designed the new look of the hotel has done a brilliant job. Our breakfast was gorgeous, all the produce is fresh and cooked well. The staff are very friendly and helpful.

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Helpful?
1Thank KayOldham
Gary A, Guest Relations Manager at BEST WESTERN PLUS Monkbar Hotel, responded to this review

Dear Kay, Thank you for completing the review regarding your recent stay with us at our property. Your business is important to us and we value the feedback so we can keep delivering high standards of service and improve the overall experience in the future. I'm thrilled that we are your choice of hotel when visiting York. York is such...

York, United Kingdom
Reviewed 3 weeks ago

Group of six had lunch from 2 for £12 menu and the food was really good. I had the sausage and mash and it was so tasty and filling. black pudding rissole, ham egg and chips and spinach and mushroom cottage pie were other dishes had and everyone was happy with the food and service. Five of us had the...

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Helpful?
Thank plushdragon
Gary A, Guest Relations Manager at BEST WESTERN PLUS Monkbar Hotel, responded to this review

Good Evening, Thank you for the review regarding your recent stay at our property. I am very pleased to read you enjoyed your lunch meal with us in our Yorkshire Bar and Grill. It was nice that you were also able to celebrate two birthdays at the same time. Thank you for the review. Thanks again and hope you will...

Reviewed 3 weeks ago via mobile

Stayed here for a 2 day business meeting. The hotel staff were friendly and helpful, especially the catering/service team who looked after us during the meeting. My room was large, comfortable and clean, but you can hear noise easily from other rooms! A few other people at our meeting had to change room due to lack of heating in their...

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Thank AntarcticMummy
Gary A, Guest Relations Manager at BEST WESTERN PLUS Monkbar Hotel, responded to this review

Good evening, Thank you for the review regarding your recent stay at our property. I am glad you found the staff friendly and helpful and the bedroom clean and comfy. I do apologise for any issues you had with waiting times for breakfast and dinner. These comments have been noted so thank you. We do often receive many positive commnets...

A TripAdvisor Member
Level Contributor
69 reviews
10 hotel reviews
22 helpful votes
Reviewed 3 weeks ago via mobile

We visited York on Friday and stayed here in a deluxe double with breakfast on a special offer through Secret Escapes and we also go a bottle of prosecco in the room. The room had plenty of space and was lovely and clean, the bathroom also spotless. The location is great within easy walking distance of town. Staff very friendly...

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1Thank A TripAdvisor Member
Management response:

Good Morning, Thank you for the review regarding your recent stay at our property. I am glad you came to stay with us and found the hotel nice and clean, staff helpful and the location handy for visiting York. Thanks again and hope you will be back soon with us so we can provide you with a superior service. Kind...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Following an extensive £3m refurbishment program the Monkbar Hotel has been transformed into a stunning contemporary, boutique hotel 4 star hotel. Now boasting 125 individually designed and decorated rooms, some overlooking our Yorkshire courtyard garden, others overlooking the City Walls and some with a Minster View. As any true destination hotel our restaurant - The Yorkshire Bar and Grill - will not disappoint. A stunning bar and grill concept open for brunch from 8am daily, you will be greeted by staff with a professional yet relaxed approach, who appreciate the importance of great service - and great coffee! During the day you can take your pick from modern tapas-style dishes made with the best of Yorkshire produce or be swept away with an incredible restaurant menu. Armchairs and booths make the bar a perfect place for meeting friends you can simply relax in the bar with a glass of locally distilled Mason's gin and tonic or on sunny days enjoy a bite to eat in the beautiful walled garden. Produce is key, so our Head Chef Ben and the team have chosen incredible local suppliers to create a seasonal menu that will showcase the best of local produce and put The Yorkshire bar and grill firmly on the culinary map. ... more   less 

Additional Information about BEST WESTERN PLUS Monkbar Hotel

Address: St. Maurices Road, York YO31 7JA, England (Formerly BEST WESTERN Monkbar Hotel)
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: $134 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS Monkbar Hotel 4*
Number of rooms: 125
Reservation Options:
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Also Known As:
Best Western York
York Best Western
Hotel Style:
#8 Family Hotel in York
#12 Luxury Hotel in York
#13 Romantic Hotel in York
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Monkbar Hotel staff and other travellers.
17 questions
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Edinburgh, United Kingdom
Newcastle, England, United Kingdom
2 months ago
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12 days ago
Sheffield, United Kingdom

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Questions? Get answers from BEST WESTERN PLUS Monkbar Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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