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Holiday Inn York

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Holiday Inn York
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1,245 Reviews from our TripAdvisor Community

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Showing 1,220: English reviews
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Reviewed 4 days ago NEWvia mobile

Very large and quite room, good choice at breakfast, excellent help at reception, long walk to town, but near enough to racecourse. Bus stop nearby so can get to places without transport. Parking available and nice surroundings

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Helpful?
Thank Patricia L
HIYork, Public Relations Manager at Holiday Inn York, responded to this review

Good Morning, Firstly thank you for taking the time to leave a review as this is very important to us to keep to the high standard. I would like to also thank you for such wonderful feedback. I hope we can welcome you back to our hotel in the near future. Kindest Regards Jade

Lincoln, United Kingdom
Reviewed 4 days ago NEW

Well located just over 2 miles from often busy, tight city centre and adjacent to racecourse, handy for Uni. Situated on a main road into York and just off A64. Lots of secure parking, a bonus in York, hotel looks a bit sixties flat roof dated from the outside, but inside very modern, smart and comfortable. Staff are great noticeably...

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Helpful?
Thank barry h
HIYork, Guest Relations Manager at Holiday Inn York, responded to this review

Good Morning Barry, Firstly thank you so much for your feedback as it really is important to us to know whats our guests think. I am glad you enjoyed your stay with us and hope that we can welcome you back to our hotel in the near future. Kindest Regards Jade

Reviewed 6 days ago NEWvia mobile

We visited York for one night for my partner's birthday. Reception were friendly and helpful upon arrival. Room was modern and bright. Big beds, however be twin beds pushed together as separated in the middle but this was no issue. Only downside was the shelf on which the kettle and tea/coffee was a bit shabby and looked like it hadn't...

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Helpful?
Thank ozzyrock123
HIYork, Guest Relations Manager at Holiday Inn York, responded to this review

Good Morning, Thank you so much for your feedback. I will pass this on to housekeeping to address this and make sure this is not left and that everything is to the standard we expect. Thank you again for your feedback and we look forward to welcoming you back here in the near future. Kindest Regards

Huddersfield, United Kingdom
Reviewed 1 week ago NEW

Arrived on Sunday am for a one night stay, got there about 11 am and one of the two bedrooms ready so we left things in there. Lovely girl on reception, Emily who was friendly and efficient. She said the rooms had been refurbished - however this was debatable, the walls might have been painted but the small shelf where...

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Helpful?
Thank lizzie111961
HIYork, Public Relations Manager at Holiday Inn York, responded to this review

Good Morning, Thank you for your feedback regarding your recent stay i will inquire with house keeping with regards to the cup issue. There is also the option of the local bus service which is across the road from the hotel running every 5 to 10 minutes which a lot of people prefer to use rather than a taxi. We...

Bodmin
Reviewed 1 week ago via mobile

We stayed for 4 nights on a visit to York city. The room was ok, the bathroom was tiny but we managed. The first night we went down for dinner I had chicken pie and fries and my wife had a haloumi burger and fries. The chicken pie was ok until I got to the bottom and then it was...

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Helpful?
Thank John A
HIYork, Guest Relations Manager at Holiday Inn York, responded to this review

Good Morning John, I am very sorry to learn of your recent visit to our hotel was not up to the standard we expect. I can not apologize enough for the inconvenience you have received and can assure you that these matters are taking very serious at the hotel. I will be speaking with all the relevant departments regarding this....

Manchester, United Kingdom
Reviewed 2 weeks ago via mobile

Staff on reception weren't 100% and I didn't feel welcomed. Probably been on long shifts. Hotel was clean. Room was newly decorated. The young girls behind reception just didn't seem right to be in a customer focused role. Found them slightly aggressive and rude. Breakfast wasn't included in room rate and seemed expensive. Would stop here again. But slightly off...

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Helpful?
Thank RJ-JMR
HIYork, Guest Relations Manager at Holiday Inn York, responded to this review

Good Morning RJ-JMR, Thank you firstly for your review We appreciate you taking the time to let us know about your recent stay with us. We have taking your feedback on-board and will discuss with the relevant departments to make sure if you visit us in the near future that you will have a great stay with us. Kindest Regards...

Reviewed 2 weeks ago via mobile

A nice and spacious family room that had comfy beds . Very good breakfast and friendly waiting on staff . It was five minutes walk to the bus stop that took you into the city centre . Ideal hotel for a weekend or short family city break .

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Helpful?
Thank Sarah C
HIYork, Guest Relations Manager at Holiday Inn York, responded to this review

Good Morning, Thank you firstly for your review and also for your kind words. Its great hearing that you had a great recent stay with us. We have taking your feedback on-board and will do everything we can to make your next visit just as good as the first time. Kindest Regards Jade

Falkirk, United Kingdom
Reviewed 2 weeks ago via mobile

While in the city on business and meeting friends for a meal, I had a very comfortable room and bed. The staff are very polite and helpful. As you approach the breakfast area you are always met with a great reception from George, he remembers every one, the breakfast is self service and plentiful.

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Helpful?
Thank Jim H
HIYork, Guest Relations Manager at Holiday Inn York, responded to this review

Good Morning, Thank you firstly for your review and also for your kind words. Its great hearing that you had a great recent stay with us. We have taking your feedback on-board and will do everything we can to make your next visit just as good as the first time. Kindest Regards Jade

Corby, United Kingdom
Reviewed 2 weeks ago

We stopped at the Hotel from the 6th April till 9th April, the location of the Hotel is good, and it is a just a short bus ride from the stop outside the hotel cost £3.20 each way or 20-minutes walk to the Centre of York. Car parking is free and secure and the Hotel also offers free Wi-Fi. The...

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Helpful?
Thank Engineer350
HIYork, Guest Relations Manager at Holiday Inn York, responded to this review

Good Morning, Thank you firstly for your review and your comments on your most recent stay with us at the holiday inn York. I am glad to hear that you had a great stay with us apart from a couple of concerns with the room. I will pass this information on to the correct department regarding the rooms with regards...

northeast england
Reviewed 2 weeks ago

we were met by a very pleasant receptionist, who allowed us to leave the car in the car park, and go off into the City, booking a taxi for us. The room was lovely with a double bed, and setee bed and a nice outlook. very reasonably priced and very enjoyable surroundings. Just by the racecourse. would stay again.

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Helpful?
Thank bliscoe1
HIYork, Guest Relations Manager at Holiday Inn York, responded to this review

Good Morning Thank you firstly for your review and also for your kind words. Its great hearing that you had a great recent stay with us. I will pass all the information you have left to the relevant departments to let them know to keep up the good work .We have taking your feedback on-board and will do everything we...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Free Internet
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn York Hotel enjoys a prime location overlooking York Race course and is just 1.5 miles from the Historic City Centre of York, which boasts the York Minster, Shopping at The Shambles, University of York and the National Railway Museum. The Hotel is 1.5 miles from York Station and is easily accessible by road from the A64 and M1.Whether you're visiting York for a meeting, leisure break, sight seeing or simply to sample the great shopping delights that the city has to offer, the Holiday Inn York Hotel offers comfortable, modern, accommodation, fully air-conditioned throughout, suitable for both the business and leisure traveller.The Holiday Inn York is well equipped for hosting business meetings, weddings and social gatherings with seven meeting rooms that can accommodate 2 to 100 guests.The facilities and services at the hotel include our Family Friendly Restaurant; with 24 hr room service wireless internet access, and ample free car parking.Both Accessible and family rooms are available at the hotel.Kids Stay and Eat Free.* Also a fabulous location for a day at York Races ... more   less 

Additional Information about Holiday Inn York

Address: Tadcaster Road, York YO24 1QF, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: $121 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn York 3*
Number of rooms: 142
Reservation Options:
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Also Known As:
Holiday Inn York Hotel York
York Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn York staff and other travellers.
12 questions
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3 months ago
over a year ago
Lincoln, United Kingdom
3 months ago
newcastle
over a year ago

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Questions? Get answers from Holiday Inn York staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not sure any views to be had although faces racecourse”
60barryh60, 22 Apr 2017 | Read review
“Our executive room was fantastic, very dark and quiet for a great nights sleep.”
Alli_H, 5 Mar 2017 | Read review
“Our executive room was excellent”
nickd773, 5 Mar 2017 | Read review
“Our room overlooked the car park but was still quiet enough for us to get a good night's sleep.”
christinewY2168XQ, 4 Mar 2017 | Read review
“all rooms are relatively quiet due to the location.”
GriJohn, 23 Feb 2017 | Read review
5 of 5