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The Principal York

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#12 of 46 Hotels in York
Certificate of Excellence
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The Principal York
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837 Reviews from our TripAdvisor Community

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Showing 826: English reviews
Nottinghamshire, United Kingdom
Reviewed today NEW

Booked 2 nights at the Principal York for my wife's 40th Birthday and thoroughly enjoyed our stay. The staff couldn't have been more helpful and went the extra mile to make sure my wife enjoyed her birthday. When booking the room I mentioned it was my wife's birthday and on arrival there was a cake and card wishing my wife...

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Helpful?
Thank rossco127
Reviewed yesterday NEWvia mobile

I took my girlfriend here for her birthday in January and we had a wonderful stay. I had emailed ahead giving the reason for our stay and the hotel could not have been any more helpful. Upon arrival in our suite a cake and card was waiting for my girlfriend which I thought was a lovely touch. The service throughout...

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Helpful?
Thank Matty S
RichardMansellRYH, General Manager at The Principal York, responded to this review

Dear Matty S Thank you for sharing your review of your stay with us at The Principal York. Delighted to read you had such a fantastic stay and thank you for your recommendation. Please come and visit again soon. Warm regards RMansell

Reviewed 3 days ago NEWvia mobile

This is by far the best hotel we have stayed in. It was luxurious and just had the wow factor. We stayed in an executive suite which was beautiful over looking the cathedral. Everything was amazing as were the staff. Would definitely stay here again. Only slight downside is the size of the restaurant very small and you do sit...

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Helpful?
Thank BillyLilly
RichardMansellRYH, General Manager at The Principal York, responded to this review

Dear BillyLilly Thank you for reviewing your stay at The Principal York. It is fantastic to read your delight with your stay and please come and visit us again soon. Warm regards RMansell

Scarborough, United Kingdom
Reviewed 3 days ago NEW

The Principal York Hotel has been refurbished some time ago with great success. The Staff are friendly and the room was nice with a view of the York Minster. We have stayed there before and like the location by the Railway Station, if we had to be picky at breakfast there is only smoked bacon which my wife can't eat...

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Helpful?
Thank A H
RichardMansellRYH, General Manager at The Principal York, responded to this review

Dear A H Thank you for taking the time to review your birthday stay at The Principal York. Great to read you are returning guests to the hotel and we look forward to welcoming you back again soon. Warm regards RMansell

Reviewed 3 days ago NEWvia mobile

Stayed here for a conference, lovely hotel that has been restored to its former glory in a tasteful manner. Friendly, welcoming staff throughout with attention to detail for dietary requirements. Will definitely be returning with the family.

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Helpful?
Thank Sandra E
RichardMansellRYH, General Manager at The Principal York, responded to this review

Dear Sandra E Thank you for reviewing your stay with us at The Principal York. Great to read you enjoyed your conference stay and that you intend on bringing the family on a future visit to experience the hotel. We look forward to seeing you then. Warm regards RMansell

Manchester, United Kingdom
Reviewed 4 days ago NEWvia mobile

To start the hoe has a great localitation, it is just next to the train station. The building is stunnin, I had a nice room just in the cornel of the building with a nice e view to the walls. The building has spa with swiming pool and this is really nice if you want yo real after a hard...

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Helpful?
Thank krlose12
RichardMansellRYH, General Manager at The Principal York, responded to this review

Dear krlrose12 Thank you for the review of The Principal York ....sounds like you had a great time. Look forward to seeing you back in York again soon. Warm Regards RMansell

West Midlands, United Kingdom
Reviewed 5 days ago NEW

Such a beautiful hotel, love architecture , interior design. we had such a great time on our friend birthday party. But we are not sure about the front desk staff who did a check in for us, we feel uncomfortable, she is so unfriendly, serious. the room was about £125 per night but she add on my card £500. I...

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Helpful?
1Thank Food_business
RichardMansellRYH, General Manager at The Principal York, responded to this review

Dear Food_business Thank you for the review. Great to read your delight with the hotel and refurbishment. I apologise that our expected service standards were not apparent on check in. Look forward to welcoming you back again soon. Warm Regards RMansell

Reviewed 5 days ago NEWvia mobile

The hotel in general is gorgeous, staff are there for you at any time of the day and are really helpful, we would definitely return here as the hotel and the location was ideal, plus a lot of must see attractions :)

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Thank Ryanbell96
RichardMansellRYH, General Manager at The Principal York, responded to this review

Dear Ryanbell96 Thank you for the review of your stay at The Principal York ....sounds like you had a great time. Look forward to seeing you back again soon. Warm Regards RMansell

Stowmarket, United Kingdom
Reviewed 5 days ago NEW

I hadn't been back to this hotel for a number of years.The refurbishment has been completed to a very high standard and there is a feeling of luxury throughout the hotel. Our room was well equipped and spacious with an excellent bathroom with separate walk in shower. Apart from on our 3rd day when our room wasn't cleaned etc until...

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2Thank Paul W
RichardMansellRYH, General Manager at The Principal York, responded to this review

Dear Paul W Thank you for your review in regards to your recent stay with us. Whilst you mention that you loved the public areas andyour room, I am sorry you had such a disappointing dining experience. We have received many wonderful comments and feedback following the re-opening of our new Food and Beverage outlets and I am very sorry...

Manchester, United Kingdom
Reviewed 1 week ago NEWvia mobile

Stayed two nights for the New Years Eve Gala dinner it was very good with a great firework display.Breakfast was a disappointment over crowded and poor choice.We had a deluxe room facing the car park room was nice decent size but was woke up both mornings by the cleaners gossiping outside our room.

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Helpful?
Thank stanleycromo
RichardMansellRYH, General Manager at The Principal York, responded to this review

Dear stanleycromo We are grateful you took the time to review us on TripAdvisor and that you enjoyed the New Years Eve Gala dinner and midnight firework display. Your comments are very valuable to us, as we strive to improve with each and every stay and I am truly sorry that your breakfast experience did not meet your expectations. I...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of the beautiful historic city of York The Principal York elegantly combines carefully preserved Victorian architecture alongside more modern touches. The ground floor public spaces offer sweeping views into gardens and beyond to York Minster. Breakfast lunch and dinner is served in the Refectory Kitchen and Terrace and drinks are available from 11am till late in the Chapter House Bar and Games Room. Visit the stunning Garden Room for afternoon tea. As a premier luxury wedding venue in York the hotel and gardens provide the perfect backdrop for your wedding pictures. The Victorian Oak Room holds up 110 guests for dinner while the Events Center can seat up to 300. The Principal York also boasts a variety of meeting spaces from small rooms to the Events Center with capacity for 410 delegates theater style. ... more   less 

Additional Information about The Principal York

Address: Station Road, York YO24 1AA, England (Formerly The Royal York Hotel)
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: $190 - $446 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Principal York 4*
Number of rooms: 165
Reservation Options:
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Also Known As:
Royal York Hotel Grand Victorian
Royal York Hotel York
Hotel Style:
#7 Luxury Hotel in York
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Questions & Answers

Here's what travellers have asked, with answers from The Principal York staff and other travellers.
38 questions
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Barwell, United Kingdom
Kuwait
ibiza
2 days ago
Newcastle upon Tyne, United Kingdom

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Questions? Get answers from The Principal York staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Royal Suite (Room 102) great view over York”
 of 5 bubbles rossco127, 17 Jan 2017 | Read review
“Top floor, centre front for larger suite and view.”
  • Room 200 3rd floor
 of 5 bubbles 890alyd, 10 Jan 2017 | Read review
“Ask for a room with a view of the Minster.”
 of 5 bubbles Ailbhe1944, 10 Jan 2017 | Read review
“Suites. Excellent.”
 of 5 bubbles 157IanW, 9 Jan 2017 | Read review
“Book the best room you can afford. In this hotel it will add to your experience.”
 of 5 bubbles Selena44, 8 Jan 2017 | Read review
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