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Hotel Indigo York

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Traveller (904)
Room & Suite (338)
Dining (75)
Ratings and reviews
Certificate of Excellence
  • Excellent72%
  • Very good22%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“peel street”(22 reviews)
“lovely hotel”(132 reviews)
View all reviews
What's included
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
Fitness centre
Multilingual Staff
Pets Allowed
Wheelchair Access
Meeting Rooms
4 Star Hotel
Offers from Hotel Indigo York
Special Offer: Book Direct and Save
Hotel deals
View all hotel information
Location and contact
88-96 Walmgate, York YO1 9TL, England
Hotel website
39.4 km to Leeds-Bradford Airport
118 restaurants are within a 0.5 km radius
0.8 km from York Minster
View nearby attractions and restaurants
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Reviews (1,726)
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1,701 results
Traveller rating
1,197
386
86
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14
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LanguageEnglish
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1,197
386
86
18
14
Show reviews that mention
All reviewssuperior king roompeel streetlovely hotelcar parkcomplimentary chocolatemini fridgecity centrerainfall showersky tvfresh milknespresso machinechocolate barrobes and slippersshort walkdouble showerbars and restaurantshuge bed
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1 - 5 of 1,701 reviews
Reviewed today via mobile

Visited recently on the recommendation of friends and so had such high expectations. The hotel itself is clean & the decor pleasingly quirky but the customer service was appalling. We booked, then decided to add an extra night prior to arrival. We were told when...More

Thank Adele T
Hotel's Favourite
Reviewed February 22, 2018 via mobile

From beginning to end of my short visit to York was really lovely. I arrived with my son and our twin room wasn’t quite ready, so we were shown into the restaurant/bar area for a free drink each. We didn’t have to wait long and...More

3  Thank JacqfNewcastle
Response from 711Mike, Guest Relations Manager at Hotel Indigo YorkResponded February 27, 2018

We are so pleased to hear that you and your son had a great stay with us. It really sounds like you had a great experience with us. We cant wait to see you again on a return visit to our lovely city. Best Wishes,...More

Reviewed today

We stayed at this hotel for one night whilst visiting relatives in York, and really enjoyed our stay. The hotel is very well located for all of York's attractions, and is only a 10 minute walk to the Shambles. The hotel itself is a modern...More

Thank farrj
Response from HotelIndigoYork, Receptionist at Hotel Indigo YorkResponded today

Hi, Thank you for this review! We are so pleased that you enjoyed our hotel and that the location was suitable for you. It is nice to hear that you liked your room and the decor, as well as your breakfast! We would love to...More

Reviewed 2 days ago via mobile

My boyfriend and I had an overnight stay at hotel indigo on 12th June to celebrate my birthday. The staff are so friendly and accommodating, helping us out with maps for visiting the attractions in York and they even included a lovely birthday message on...More

Thank KLGRIMMY123
Response from HotelIndigoYork, Receptionist at Hotel Indigo YorkResponded today

Hello, Thank you for taking the time to leave this review! It is lovely to hear such positive comments about our staff members being so friendly and helpful - this is what we aim for! We try to make our guests feel as welcome as...More

Reviewed 2 days ago via mobile

We are impressed with this hotel. On arrival we were checked in by Meg , she gave us a professional and warm welcome. The staff in the restaurant are also great. The room was comfortable and well appointed with quiet air con. Nice touches like...More

Thank Onastar
Response from HotelIndigoYork, Receptionist at Hotel Indigo YorkResponded today

Hello, Thank you for this great review! It is fantastic to hear that we were welcoming and that you enjoyed your room. We are pleased that you like the free amenities in the room - we like to treat our guests! Thank you for saying...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$110 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in York
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$110 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in York
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (904)
Room & Suite (338)
Dining (75)
Amenities (14)
Questions & Answers
Ask a question
Joshuarichard
July 13, 2018|
AnswerShow all 5 answers
Response from HotelIndigoYork | Property representative |
Hi, Thanks for the question. We have an offsite car park 2-3 minutes walk from the hotel. Please park in our loading bay and collect a permit from reception before parking. Our charge is £12.50 per day until 2pm on the day... More
0
Votes
elicru
April 12, 2018|
Answer
Response from Mike S | Property representative |
Ey up, 7am until 11am.
2
Votes
Kelly C
April 1, 2018|
AnswerShow all 7 answers
Response from Mike S | Property representative |
Hi Kelly, Our standard rooms have rainfall showers. For the baths you need to book our superior premium rooms.
0
Votes
Room Tips
"We had a higher room, overlooking the street, which was very quiet."
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"We were on the ground floor and this was very quiet."
Read review
"Room 316 was fabulous, quiet, spacious, funky."
Read review
"A room at the back of the hotel would be best."
Read review
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