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Holiday Inn York City Centre

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Traveller (232)
Room & Suite (135)
Dining (12)
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Overview
  • Excellent30%
  • Very good40%
  • Average19%
  • Poor7%
  • Terrible4%
Travellers talk about
“car park”(177 reviews)
“city centre”(145 reviews)
“walk in shower”(55 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
Multilingual Staff
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn York City Centre
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Offers from Holiday Inn York City Centre
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Reviews (1,954)
There are newer reviews for Holiday Inn York City Centre
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1,917 results
Traveller rating
582
724
380
146
85
Traveller type
Time of year
LanguageEnglish
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582
724
380
146
85
Show reviews that mention
All reviewscar parkcity centrewalk in showerper nightsofa bedgreat showerbuffet stylestayed for one nightcastle museumfew minutes walkwould stay againvisiting yorktea and coffeebiscuitsfull englishwetherspoonspiccadilly
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571 - 575 of 1,917 reviews
Reviewed April 5, 2016 via mobile

A lovely short stay at this hotel. Good price and parking. Hotel is modern and clean and is in a good location. All staff dealt with friendly and professional.The star of this stay was the night manager "lee". Unfortunately my young daughter vomited in the...More

Thank tim m
Response from Hotel53YorkCentre, Manager at Holiday Inn York City CentreResponded April 9, 2016

Thank you for your amazing 5* review of your stay at Hotel 53. I am so sorry that your daughter was not well during the night but delighted that Lee was able to help you, each member of our team are an asset and Lee...More

Reviewed April 4, 2016 via mobile

Decent sized room with a big bed and nice shower/bathroom. Didn't have breakfast or use the bar, but the check in/out was painless, and the staff were helpful. Close to town, and wasn't expensive. Would use again.More

Thank ZokaShiz
Response from Hotel53YorkCentre, Manager at Holiday Inn York City CentreResponded April 11, 2016

Thank you for your lovely review of your stay at Hotel 53. I am delighted that you found your room decent sized and enjoyed your large superking sized bed! These beds are loved by so many of our guests! Hopefully you will get the chance...More

Reviewed April 3, 2016 via mobile

We stayed two nights and booked through booking.com. We paid twice the tariff price so be aware and book directly. Very disappointed given the price paid. Rooms very basic as are all facilities We didn't eat in restaurant for any meals but was empty not...More

1  Thank Diane H
Response from Hotel53YorkCentre, Manager at Holiday Inn York City CentreResponded April 15, 2016

Thank you for taking the time to write your review and giving me the opportunity to rectify your comments. At check-in, you over heard one of our receptionists giving a price to a walk-in, this was for a single night and your reservation was for...More

Reviewed April 3, 2016 via mobile

Large spacious room, comfortable, very clean, could not fault stay, would stay again for sure. Bar staff friendly and reception staff very welcoming. 15-20 min walk to train station, but if walking correct direction there are plenty shops and bars on route.More

Thank paul c
Response from Hotel53YorkCentre, Manager at Holiday Inn York City CentreResponded April 11, 2016

Thank you for your brilliant 5* review of your stay at Hotel 53. I am so pleased that you enjoyed your stay and that you found your room large, spacious, comfortable and clean. Our housekeeping team work many hours each day to ensure each room...More

Reviewed April 2, 2016 via mobile

On arriving the staff on the front desk were really friendly and helpful. We checked in the room which was a decent size and very clean. There was no bathtub but the shower was a good size and powerful. All bedding and towels were changed...More

Thank jayManc
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About
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$86 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$86 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (232)
Room & Suite (135)
Dining (12)
Pool & Beach (2)
The Hotel (PRE-RENOVATION) (14)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Kay H
May 18, 2018|
AnswerShow all 3 answers
Response from MICHAEL K | Reviewed this property |
Yes there was one in ours
1
Vote
Kerry L
January 2, 2018|
Answer
Response from Holiday Inn Y | Property representative |
The hotel does have storage facilities for bags free of charge
0
Votes
Room Tips
"the higher up in the hotel the better we got a great view of the castle from the 4th floor"
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"Book a room in another hotel."
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"have a room at a higher level so you dont catch the hum of extractor fans - although the glazing is quite..."
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"Be assertive"
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