St James Hotel (C̶$̶9̶5̶) C$87 - UPDATED 2019 Prices, Reviews & Photos (Nottingham, England)

About

4.0

Location

Cleanliness

Service

Value

Located in a quiet area of Nottingham city centre adjacent to Nottingham Castle, the St James Hotel is just a 10 minute walk from Nottingham train station and within a short drive of the M1 making the hotel a perfect choice for business and leisure travellers.Guest facilities include complimentary WIFI and onsite parking. Additional parking is available in the adjacent NCP car park. We operate a non smoking hotel policy.

Full view

Property amenities

Paid private parking nearby

Free High Speed Internet (WiFi)

Bar / lounge

Nightclub / DJ

Conference facilities

Banquet room

Baggage storage

Newspaper

Secured parking

Parking

Free internet

Wifi

Internet

Restaurant

Breakfast buffet

Breakfast in the room

Complimentary instant cofffee

Special diet menus

Meeting rooms

Fax / photocopying

Non-smoking hotel

Shared lounge / TV area

24-hour check-in

24-hour front desk

Dry cleaning

Laundry service

Room features

Bridal suite

Non-smoking rooms

Blackout curtains

Desk

Housekeeping

Coffee / tea maker

Flatscreen TV

Bath / shower

Suites

Room service

Telephone

Bottled water

Clothes rack

Iron

Wake-up service / alarm clock

Complimentary toiletries

Hair dryer

Good to know

HOTEL CLASS

HOTEL STYLE

Boutique

Centrally Located

Languages Spoken

English, French

Hotel links

Visit hotel website

Location

Full view

100Great for walkers

196Restaurantswithin 0.5 km

69Attractionswithin 0.5 km

Contact

1 Rutland Street, Nottingham NG1 6FL England

00 44 115 824 5814

E-mail hotel

Getting there

East Midlands Airport18 kmSee all flights

Doncaster Sheffield Airport59 kmSee all flights

Rental CarsSee all Nottingham car hire

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955Reviews16Q+A100Room tips

One of the best in Nottingham

I have stayed few places in Nottingham and St James is probably one of the best considering the budget. Rooms are clean and comfortable and packed with everything you need. Good screen size TV, a working heater( rarity in most hotels) and a powerful shower(another rarity to have decent water pressure 2nd floor up any hotel these days). Most importantly everything looks clean and smells fresh. I wasn’t in love with dark Halloween theme like interior of the lift, or early morning catch up of latest gossip by cleaning staff in the corridors, but that is everywhere and you can’t complain much. Overall top scoring place of stay for me.…

Date of stay: September 2019Trip type: Travelled solo

Afternoon tea.

We've recently visited this hotel restaurant for an afternoon tea which I'd booked from Groupon. One of our party has special diet requirements and the staff totally went out of their way to help us by making a separate meal and dessert. Each member of staff that we came into contact with were the friendliest staff ever. We can not thank them enough for making our day extra special. We were sat in the top part of the restaurant and the light shining in made it feel lovely. The food was very nice indeed and I would recommend to anyone. It's been an enjoyable experience.…

Date of stay: September 2019Trip type: Travelled with family

Lovely Hotel, Lovely Room and Lovely Staff - Delicious Afternoon Tea

We stayed here on a groupon deal and were very pleased with the hotel - the staff were all lovely and the room was very pleasant and comfortable The breakfast was lovely , everything you could want - we would definitely stay again if in the area and would have no hesitation recommending the hotel to others We had afternoon tea which was delicious, fresh sandwiches, cakes, scone and cream and jam and lovely hot tea - what more could you want ?…

Date of stay: September 2019

Cleanliness

Service

Sleep Quality

Pretty poor

I have been staying here for last three weeks with work. When you walk in downstairs the hotel seems nice and has been nicely decorated. However, as soon as you enter the lift it’s a completely different story. Run down and aged is how I’d summarise it. The rooms are average size but are old and dated. All the time I have been here the WiFi has never worked properly, leaving me unable to work or watch Netflix in the evening. I only ate here the very first night and it was awful so have gone out every other night. The breakfast is average and usually not got everything available and like many other reviews I’d agree that the staff are all a bit rude. The reception staff also hide away in a room Behind reception and I have had to wait considerable time for anyone to appear. Another thing to be aware of is that the hotel is close to a very lively bar area where you get a lot of noise in the early hours. I wouldn’t recommend this hotel to anyone! Advice to management: hire a new GM to work on service and best practice and redecorate! And for goodness sake replace the WiFi!!! …

Date of stay: September 2019Trip type: Travelled on business

Dear ajtg318 Thank you for your constructive feedback which of course is always subjective. I'm not sure which room you stayed in but as per our website we do have different room types to suit every budget and I'm sorry if your room didn't meet your expectations. I'm not aware of a serious wifi issue but we will investigate this, I know that when I stay in the hotel it appears to be fine but that said we will double check connectivity, it would be helpful as always to know which room you stayed in. With regard to our food I do not receive complaints unless our menu simply doesn't suit your taste which of course is quite normal and acceptable. One thing I would say is that my staff are not rude but again this is a statement of your opinion and not with any substance but I'm happy to discuss this in more detail. I could go on but thank you for your feedback and as the General Manager it would have been lovely for your to discuss your experience in person rather than behind the computer! Kind regards Julian Saunders General Manager

Ok hotel, but a few niggles

The hotel is in a great location only a short walk from the centre, yet is nice and quiet. We were greeted warmly on arrival and found the team on reception to be friendly and helpful throughout our visit The room was well sized and comfortable, and although there was no air conditioning, there was a much needed fan in the room to help cool it down The bathroom needed some attention however, as the shower head had to be held when in use, the tap was only balanced on and the temperature control was broken and hard to operate. These were all brought to the attention of staff as we checked out, and we were happy with the resolution. Hopefully the maintenance team will fix these issues quickly for the next guests Our biggest issue was with the staff at breakfast. We stayed 3 nights, and on the first morning the staff were quite surly, giving very little information although there was enough for us to go on. The second morning however, the person who "greated" us literally took a room number and walked off. No "good morning" or any instruction as to where to sit or where everything was. We spent about 15 minutes just trying to get someone to acknowledge us so we could order tea and coffee! That said, the staff this morning were very good The parking is a little confusing, but the reception staff gave very good instruction. There is an underground carpark a few streets away that has a key coded lock. Once there, the bays are almost un marked and we were worried we could easily get blocked in. There were no issues in the end Overall this is a decent hotel, but we wouldn't consider it to be "luxury boutique" as the website claims. We would however consider staying here again, particularly because of the excellent location …

Date of stay: September 2019Trip type: Travelled as a couple