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Macdonald Randolph Hotel

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2,886 Reviews from our TripAdvisor Community

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Showing 2,788: English reviews
Reviewed yesterday NEWvia mobile

I visited with my family for one night we booked a room for 2 adults and 2 young children the hotel very kindly upgraded us to a signature suite which was very nice, as we came out of the lift it was obvious the floor we were staying on was been renovated there was scaffolding in the stairwell from top...

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Thank andyp1234567
Oxfordshire, United Kingdom
Reviewed yesterday NEW

Staff unfriendly, some rude and some arrogant. Tone aggressive on phone. My wife on a special vegan diet but restaurant staff not too bothered. Huge bill for just a slice of gluten free bread! Will never return. Classics 5 stars hotel but noisy. We had to sleep with ear plugs when the air was on. Please avoid staying in September.

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Thank nigelgarage123
Jerusalem
Reviewed 2 days ago NEW

Arrived. Receptionist tells me i'll have to switch rooms between nights because my room types are different (made 2 different reservations), despite an email from the staff assuring me I could stay in 1 room. Showed her the email, took some time, finally worked it out. Come down the next morning after not getting enough hot water for shower. Inform...

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Thank yhakak
Leamington Spa, United Kingdom
Reviewed 2 days ago NEWvia mobile

Our family booked a couple of nights at The Randolph for my husbands 60th Birthday present. Our son dropped us off so we didn't have to pay the very expensive parking charges and was greeted by the lovely doorman who took our bags and stored them until our room was ready. The Reception staff where equally helpful and our room...

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Thank Karan B
Reviewed 2 days ago NEWvia mobile

Can't praise this hotel enough. Wonderful location in a wonderful city. The staff are all exceptional and nothing is too much trouble. William on concierge is a legend and cannot do enough for you. And Shaun Thomas in particular made our stay very special. We will be back very soon. Thank you so much!

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Thank EmmaGinger18
Oxford, United Kingdom
Reviewed 2 days ago NEW

My partner and I got married on 23rd December 2016 and we held our wedding reception at The Randolph after our church ceremony - we chose The Randolph, as we have alwasy lived in Oxford and it is so iconic and we have always loved going there! I cannot express enough as to how professional, helpful, pro-active, friendly, informative and...

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Thank sophiematon
Reviewed 3 days ago NEWvia mobile

Can't compliment this hotel enough. Excellent in all ways some decorating on stairs but not done during daytime. All staff were magnificent . The manageress of the restaurant was the least friendly at breakfast. We stayed in an executive suite absolutely beautiful

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Thank Marianne J
Harrogate, United Kingdom
Reviewed 3 days ago NEWvia mobile

....in the centre of Oxford, handy for the station. Stayed here with friends for a weekend break and we weren't disappointed. The staff were all very friendly and helpful and the rooms were good with refurbished bathrooms. The hotel is still undergoing a major refurbishment with scaffolding in the central stairwell but this does not detract from the overall experience....

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Thank Yorkflyer
Emerald Isle, North Carolina
Reviewed 5 days ago NEW

We were able to roll our luggage from the train station to the hotel without too much inconvenience. The hotel is very close to the center of town, so there is really no need to use public transportation while there unless you want to go to the edges of town somewhere. I had read some negative reviews on here so...

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Thank EmeraldIsleNCGirl
Leicester
Reviewed 1 week ago

Although the hotel is currently undergoing some renovation work the service was excellent and there was only minimal disruption.We had both breakfast and evening meals in the restaurant and both were first class. Our room was warm and very comfortable. Highly recommended. Already looking forward to our next visit.

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Thank Chetwood25
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you for your kind comments following your stay with us. We strive to offer the highest levels of comfort, service and cuisine to our guests and I am pleased we lived up to this ideal. I know the team will be most motivated to learn of your feedback. We very much look forward to welcoming you back to the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Macdonald Randolph Hotel

Address: Beaumont Street, Oxford OX1 2LN, England
Region: United Kingdom > England > Oxfordshire > Oxford
Price Range: $214 - $471 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Macdonald Randolph Hotel 5*
Number of rooms: 151
Reservation Options:
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Also Known As:
Macdonald Randolph Oxford
Hotel Macdonald Randolph
Randolph Hotel Oxford
Hotel Style:
#4 Spa Hotel in Oxford
#4 Family Hotel in Oxford
#7 Romantic Hotel in Oxford
#10 Luxury Hotel in Oxford
#11 Business Hotel in Oxford
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Randolph Hotel staff and other travellers.
23 questions
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surrey
3 months ago
Jerusalem
1 month ago
Chicago
2 months ago
La Jolla, California
3 months ago

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Questions? Get answers from Macdonald Randolph Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a back facing room”
 of 5 bubbles Raymushka, 4 Jan 2017 | Read review
“Rom 023 was large and has view onto the street and Ashmolean Museum opposite.”
 of 5 bubbles kjtravelbug_12, 4 Jan 2017 | Read review
“Ask for a room with a view!”
  • Lovely view from room (there's a spire there, if you look carefully), overlooking the bins, too!
 of 5 bubbles EMT64, 4 Jan 2017 | Read review
“Some rooms only have viewed of brick walls so best to ensure when booking you have an outside room with a street view”
 of 5 bubbles engineerjim, 30 Dec 2016 | Read review
“Don't book a room around the delivery area as cold and draughty”
 of 5 bubbles MazSurrey, 29 Dec 2016 | Read review
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