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Macdonald Randolph Hotel

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Macdonald Randolph Hotel
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2,894 Reviews from our TripAdvisor Community

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Showing 2,796: English reviews
London, United Kingdom
Reviewed yesterday NEW

Stayed for 2 nights mid-January - got a very good price online for winter ever deal. Some works are still going on on the main stairs and corridors after the fire last year - no noise or disruption for our stay, but not the nicest views at 5star hotel. Executive room we stayed at was very good size, reasonable views...

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Thank Sigita P
Reviewed yesterday NEWvia mobile

I arrived Sunday afternoon to late for lunch due to a cancelled train which had made the journey 2 hour's longer. I asked the concierge to show me to my room and we set off on a gentle trot. We passed the scaffolding on the main stairs, went up and down a host of stairs where the corridors got narrower...

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Thank andy w
London, United Kingdom
Reviewed 2 days ago NEWvia mobile

Excellent hotel. Double room cost £220 inc. VAT. Worth it though. Kind of room you were reluctant to leave!? Nice decor and usual facilities. Reception staff efficient and pleasant. Arrived hour before check in time but room was ready. Hotel is in centre of Oxford close to main sights - literally a few minutes walk. Be aware that Oxford was...

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Thank VER315
Reviewed 2 days ago NEWvia mobile

As Iv lived in Oxfordshire all my life my wife booked us into this hotel as a treat for Xmas , Went to the Oxon theatre in the afternoon just rd the corner !! The hotel is an iconic building so was a little tired which didn't bother us the rooms were very very nice 👍 The only disappointment was...

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Thank Uggmann
Birmingham, United Kingdom
Reviewed 3 days ago NEW

Stayed for business. Hotel is nice and centrally located. Bedroom had v high ceilings and a large comfy bed. Nice Molton Brown toiletries. The breakfast had a good selection and the service was good. Hotel bar was small and cosy with an open fire. Only complaint was that the heating in my room didn't work so my room was freezing...

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Thank qwertyPhilly
Birmingham, England
Reviewed 3 days ago NEW

We booked this hotel primarily because of it's proximity to the New Theatre. The parking, though expensive worked incredibly well. We pulled up on the loading zone outside the main entrance and immediately the Concierge staff took our luggage, and transferred the car into the car park. Check in was friendly and efficient and our room was immaculate and well...

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Thank Disneyfreak56
Sutton Coldfield, United Kingdom
Reviewed 3 days ago NEW

My wife and I had another splendid stay at The Randolph a few days ago. Where better to spend a significant birthday? Once again I found breakfast to be considerably better than the one Giles Coren had described in alarming detail just three months ago. My tomato was nicely cooked and the same was the case with my sausage and...

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Thank John L
Columbus, OH
Reviewed 4 days ago NEW

Love this elegant and refined old hotel in the heart of Oxford! Wuthin easy walking distance to great shopping and eateries. Excellent afternoon tea in the dining room. I drop in here every time I get to Oxford!

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Thank EpicureanLawyer
Reviewed 4 days ago NEWvia mobile

I visited with my family for one night we booked a room for 2 adults and 2 young children the hotel very kindly upgraded us to a signature suite which was very nice, as we came out of the lift it was obvious the floor we were staying on was been renovated there was scaffolding in the stairwell from top...

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Thank andyp1234567
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you for posting a review and I am sorry that you were disappointed with certain aspects of your stay. We strive to offer the highest levels of service and cuisine throughout the hotel and I am sorry we have not lived up to this ideal. We are doing the final stages of renovation work at the hotel after a...

Oxfordshire, United Kingdom
Reviewed 4 days ago NEW

Staff unfriendly, some rude and some arrogant. Tone aggressive on phone. My wife on a special vegan diet but restaurant staff not too bothered. Huge bill for just a slice of gluten free bread! Will never return. Classics 5 stars hotel but noisy. We had to sleep with ear plugs when the air was on. Please avoid staying in September.

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Thank nigelgarage123
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you for posting a review. I am sorry that you were disappointed with your stay. I am presuming you stayed at the hotel back in September 2016. At the hotel we regularly cater for guests' special dietary needs and have a range of products and food to facilitate this. The team are trained at booking stage to prompt guests...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Macdonald Randolph Hotel

Address: Beaumont Street, Oxford OX1 2LN, England
Region: United Kingdom > England > Oxfordshire > Oxford
Price Range: $220 - $477 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Macdonald Randolph Hotel 5*
Number of rooms: 151
Reservation Options:
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Also Known As:
Macdonald Randolph Oxford
Hotel Macdonald Randolph
Randolph Hotel Oxford
Hotel Style:
#4 Spa Hotel in Oxford
#4 Family Hotel in Oxford
#7 Romantic Hotel in Oxford
#11 Business Hotel in Oxford
#11 Luxury Hotel in Oxford
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Randolph Hotel staff and other travellers.
23 questions
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3 months ago
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Questions? Get answers from Macdonald Randolph Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a back facing room”
 of 5 bubbles Raymushka, 4 Jan 2017 | Read review
“Rom 023 was large and has view onto the street and Ashmolean Museum opposite.”
 of 5 bubbles kjtravelbug_12, 4 Jan 2017 | Read review
“Ask for a room with a view!”
  • Lovely view from room (there's a spire there, if you look carefully), overlooking the bins, too!
 of 5 bubbles EMT64, 4 Jan 2017 | Read review
“Some rooms only have viewed of brick walls so best to ensure when booking you have an outside room with a street view”
 of 5 bubbles engineerjim, 30 Dec 2016 | Read review
“Don't book a room around the delivery area as cold and draughty”
 of 5 bubbles MazSurrey, 29 Dec 2016 | Read review
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