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Mercure Eastgate Oxford

1,145 reviews
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Traveller (286)
Room & Suite (128)
Dining (18)
Overview
  • Excellent23%
  • Very good42%
  • Average24%
  • Poor7%
  • Terrible4%
Travellers talk about
“high street”(145 reviews)
“car park”(111 reviews)
“privilege room”(20 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Mar. 11Mar. 12
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,145)Write a Review
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Show reviews that mention
All reviewshigh streetcar parkprivilege roomexamination schoolsmarco pierre whiteold buildingcentral locationthird floorreception staffper dayexcellent locationeggs benedictwithin easy walking distanceon site parkingbreakfast was excellenttwo night stayno lift
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1 - 5 of 1,046 reviews
Reviewed yesterday via mobile

The plus points include a delicious breakfast, variety to choose from. The location is central and High Street has lots of options for a places to eat. The staff were very friendly and provided a clean, warm environment. The not great points were I was...More

Thank maskins
Hotel's Favourite
Reviewed 28 December 2017

We booked to stay at the Eastgate Hotel for Christmas 2017. The package included meals on Christmas Eve, Christmas Day and Boxing Day, plus breakfasts and other treats to keep you full. Checked in around 1pm, was given a welcome pack and was provided with...More

1  Thank James B
Response from ManagerOxford, General Manager at Mercure Eastgate OxfordResponded 30 December 2017

Dear James B Thank you very much for your kind review, really appreciated and a huge morale boost for the team. I was very pleased to note that you had enjoyed your stay, it was the busiest Christmas we had experienced in last 10 years...More

Reviewed 1 week ago

My daughter and I stayed here for just over two weeks last summer while she studied at Oxford. The staff is friendly and accommodating and the hotel is quite historic and charming in nature. The location right on High Street is convenient as well. There...More

Thank Lynn R
Response from ManagerOxford, General Manager at Mercure Eastgate OxfordResponded 4 days ago

Dear Lynn R Thank you very much for your kind review, I was pleased to note that you had enjoyed your stay and that the team had looked after you. I am afraid the hotel was originally four townhouses and now one building, which due...More

Reviewed 1 week ago

The hotel was perfectly positioned for a stay in Oxford. The staff are very friendly and helpful. The hotel is clean and up to the normal excellent standards for an Accor hotel. The bar prices are fair. I was a little shocked to have a...More

Review collected in partnership with Accorhotels.com
1  Thank davebK4342RY
Response from ManagerOxford, General Manager at Mercure Eastgate OxfordResponded 4 days ago

Dear Dave bK4342RY Thank you very much for your recent review, I was pleased to read that the team had looked after you and your kind words, a great extra and morale boost throughout the hotel. I am afraid we do charge for parking as...More

Reviewed 2 weeks ago

Check in was very good with Billy providing helpful and informative service. Entry to the car park is via a very narrow lane. You will struggle if you have anything larger than a hatchback. They will park your car for you, you just have to...More

2  Thank Toje7162
Response from ManagerOxford, General Manager at Mercure Eastgate OxfordResponded 4 days ago

Dear Toje7162 Thank you for your recent review and I am sorry to note that your experience in the restaurant was not up to expectations and that the young lady on reception was not very helpful on checkout. Marco Pierre White has a number of...More

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About
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Details
Price range
US$142 - US$339 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Luxury Hotel in Oxford
Room types
Non-Smoking Rooms
Details
Price range
US$142 - US$339 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Luxury Hotel in Oxford
Room types
Non-Smoking Rooms
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Traveller (286)
Room & Suite (128)
Dining (18)
Questions & Answers
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Percypark3
27 June 2017|
AnswerShow all 4 answers
Response from 806giles | Reviewed this property |
sorry for delayed response but there is parking at the side of the hotel which is secure but it costs about 25 pounds a night which I disapprove as a paying hotel guest.
0
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irenero
20 February 2017|
AnswerShow all 2 answers
Response from Arlington_Wanderer | Reviewed this property |
It does not have a fitness facility
0
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Room Tips
"Avoid the stairs"
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"Lift doesn't go to top floor. Parking not for the faint hearted if you have a large four by four as have..."
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"Privilege rooms are best"
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"Priviledge rooms are larger."
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