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Mercure Eastgate Oxford

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Mercure Eastgate Oxford
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1,036 Reviews from our TripAdvisor Community

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Showing 948: English reviews
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Cheltenham
Reviewed 6 days ago NEW

Stayed for one night to attend a concert at the O2 Academy. Hotel was easy to find from the train station (about a 10/15 minute walk) and the check in staff were lovely and helpful. The room was clean, comfortable and extremely quiet despite being close to the main high street. Lovely toiletries and tea/coffee facilities were provided. Breakfast was...

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Thank erinuk
London, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

our family stayed here for the weekend to celebrate our daughters 21st and could not have wished for a better hotel to stay in Oxford close to the stunning colleges of Merton and Corpus Christie to name a few. Both our rooms were very well furnished and decorated with very clean modern bathrooms. The beds were very comfortable.The hotel lobby...

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2Thank 806giles
About Hotel's Favourite Review
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Dear Giles 806 Thank you so much for your kind review and I was pleased to read that you had enjoyed your weekend celebrations in Oxford and the hotel. We are ideally located in the city centre and near all the local amenitities, greatly place to visit everywhere by foot and relax. We look forward to welcoming you back for...

Oxford, United Kingdom
Reviewed 1 week ago

Review collected in partnership with Mercure Hotels
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Thank MARTIN H
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Helsinki
Reviewed 1 week ago

I stayed for one night in March 2017 while on a business trip. The hotel has recently been modernized, and it is situated in an old building. However, the hotel has a modern look and the hotel is great. For guests with disabilities the hotel may be a poor choice, as the lift only goes up to the second floor...

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Thank mikkomax
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Dear Mikkomax Thank you very much for your recent review, I am pleased that you enjoyed your stay and Marco's New York Italian Restaurant, which is part of the hotel. I am so sorry that there was a lack of sop in the bedroom, as quite rightly is one of our Mercure brand standards, I have asked the housekeeper as...

Ile-de-France, France
Reviewed 1 week ago

Review collected in partnership with Accorhotels.com
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Thank Z5628TPsaral
ManagerOxford, Front Office Manager at Mercure Eastgate Oxford, responded to this review

Hillsdale, Michigan
Reviewed 1 week ago

The staff of the Eastgate Hotel are professional and always positive in their demeanor. The gentleman who welcomed us at the beginning of our stay was particularly helpful. In my mind, a hotel is best judged by its "bed and bath." The beds and bath in our room were comfortable and clean. The shower was just right. The beds were...

Review collected in partnership with Accorhotels.com
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Thank B3033PGkc
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Dear PGkc Thank you so much for your kind review, I am so pleased that you enjoyed your stay and that the team made you feel welcome. The hotel is ideally situated in the centre of Oxford with all places of interest and history all within walking distance, added by our refurbishment in 2015. We look forward to welcoming you...

Hong Kong, China
Reviewed 1 week ago

This is a very mediocre hotel which charges four star prices. After dragging my cases up the steps to the front door and using one of them to wedge the door open as I manhandled the second inside, I was absolutely livid. Why? Because the entire performance had been watched by the two ladies on reception. The room I was...

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2Thank Everydayanadventure
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Dear Everydayanadventure Thank you for your recent review, and I am so sorry and shocked at the lack of welcome you received on arrival at the hotel. Both the female receptionists on duty are fully trained in customer service and I very embarrassed that neither of them offered to assist you with your luggage as it is standard we offer...

Bristol, United Kingdom
Reviewed 1 week ago via mobile

Lovely hotel in great location in Oxford city centre. 15-20 walk from train station. Hotel also has it's own car park and charged £20 for our 24 hour stay. Rooms were of a good size and very clean. Room facilities included tea and coffee making facilities, hairdryer, ironing board/iron, mini bar, safe, complimentary shower gel, soap, shampoo and conditioner in...

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Thank izzywizzys
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Dear issywizzy Thank you so much for your kind review, such a morale boost for the team and greatly appreciated. I am so pleased you enjoyed your stay and Oxford, it is a great place to be and full of history and places to visit. We look forward to welcoming you back in the near future With best wishes Peter...

Winchester, United Kingdom
Reviewed 1 week ago

I booked the Eastgate only because the hotel I had wanted to stay in was full. The location; the corner of the High St and Merton St, should be excellent, but it was so astonishingly noisy that sleep was very difficult. The staff were helpful, but the communal areas were absolutely filthy and in urgent need of repainting. The room...

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1Thank Disinterested
ManagerOxford, Front Office Manager at Mercure Eastgate Oxford, responded to this review

Dear Disinterested Thank you for your recent review and I am very sorry that you had a disturbed nights sleep, I am afraid Oxford is a vibrant university town and the students do enjoy life when not studying hard, sorry. I was pleased to note that the staff looked after you and were helpful, the hotel is very busy and...

Washington DC, District of Columbia
Reviewed 3 weeks ago

We attended a weekend conference, and this was the conference hotel. The team worked by email and Skype to give us the conference rate, which was reasonable value in an expensive town close enough for day-trippers from London that it has fewer hotels than one might expect for a smallish city with a major university and many tourists. The deluxe...

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1Thank boybanker
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Dear Boybanker Thank you for your recent review regarding your stay at the Mercure Oxford Eastgate Hotel, greatly appreciated and a huge morale boost to the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Originally a 17th Century coaching inn, this 4 star hotel has 63 en suite rooms. The hotel is ideally situated for visiting the historic colleges as well as participating in the year round entertainment, including open air plays, river punting and the May Day celebrations. The main shopping area is nearby. Facilities are available for breakfast only. The hotel is easily accessible via M40, pay parking is available. ... more   less 

Additional Information about Mercure Eastgate Oxford

Address: 73 High Street, Oxford OX1 4BE, England
Region: United Kingdom > England > Oxfordshire > Oxford
Price Range: $213 - $453 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Eastgate Oxford 4*
Number of rooms: 63
Reservation Options:
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Also Known As:
Mercure Eastgate Oxford Hotel Oxford
Accor Eastgate Oxford
Mercure Oxford
Hotel Style:
#8 Luxury Hotel in Oxford
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Eastgate Oxford staff and other travellers.
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Questions? Get answers from Mercure Eastgate Oxford staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid room 110 at all costs! Actually, stay somewhere else just in case.”
 of 5 bubbles Everydayanadventure, 20 Mar 2017 | Read review
“A room in the new wing, at the back, is quiet at night.”
 of 5 bubbles boybanker, 4 Mar 2017 | Read review
“We stayed on the second floor very quiet”
 of 5 bubbles Gimlima, 15 Feb 2017 | Read review
“Dont forget the car parking cost in your cost calculations”
 of 5 bubbles 194grahaml, 5 Feb 2017 | Read review
“Rooms overlooking Merton Street or High Street have much better views. Deluxe rooms have more space.”
 of 5 bubbles G4774REmichelleb, 7 Jan 2017 | Read review
5 of 5