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Crowne Plaza Hotel Reading

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Traveller (221)
Room & Suite (99)
Dining (18)
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Overview
  • Excellent43%
  • Very good36%
  • Average14%
  • Poor4%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Hotel Reading
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Offers from Crowne Plaza Hotel Reading
Special Offer: Book Direct and Save
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Reviews (1,099)
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1,086 results
Traveller rating
442
396
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51
37
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LanguageEnglish
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442
396
160
51
37
Show reviews that mention
All reviewsthe club loungebalcony overlooking the thamesbalcony roombanks of the riversecure parkingcaversham bridgespa facilitiesduty managerhealth clubtown centrecar parklovely hotelreception staffweekend breaklate checkhotel is situatedsunday morning
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1 - 5 of 1,086 reviews
Reviewed yesterday via mobile

Stayed here with a friend for a spa break , can not fault it. Check -in was prompt and efficient , our room was perfect with an amazing river view, we ate in the restaurant which was reasonably priced and indulged in a couple of...More

Thank MrsH17
Hotel's Favourite
Reviewed April 28, 2018

We only spent one night here meeting friends but we all thoroughly enjoyed the hotel. We chose Club Rooms and were rewarded with a great river view watching the swans and rowers on the river. Sadly the weather was very wet so we made the...More

Thank Lesley124
Response from Operations C, Guest Relations Manager at Crowne Plaza Hotel ReadingResponded May 2, 2018

Dear Lesley124, A big thank you for taking the time to share your experience and your nice words with us. Reading through your comment I was very happy to understand how much you and your guests have enjoyed the time in Crowne Plaza. It is...More

Reviewed yesterday via mobile

Stayed at the hotel ahead of an educational meeting Hotel room was nicely laid out, very comfortable Room service food was nice Hotel staff very friendly and lunch by the river was a great change Would recommendMore

Thank victoriakI8080CQ
Response from Operations C, Guest Relations Manager at Crowne Plaza Hotel ReadingResponded yesterday

Dear Victoriakl8080CQ, Thank you for choosing Crowne plaza Reading and for sharing your thoughts about your stay on TripAdvisor. We are glad to know that you enjoyed your time with us and we hope to have the chance to welcome you back in the future....More

Reviewed 2 days ago via mobile

Service very good overall presentation good. Rooms good however signs of wear and tear sorry but I spot these things more as I am a Finishing Manager in construction. Parking very very good and secure! BIg Big plus is unlike other hotels their parking is...More

Thank janx62
Response from Operations C, Guest Relations Manager at Crowne Plaza Hotel ReadingResponded yesterday

Dear Janx62, Thank you for choosing Crowne Plaza Reading and for taking the time to share your comment with us. Your feedback it very appreciated as we take them very seriously. This will help us to continually improve our service and our guests experience. As...More

Reviewed 6 days ago via mobile

The so called head of housekeeping Anne Marie is the rudest vilest person amongst a really good staff. Such a shame!! I would think the hotel would’ve replaced her by now. You can’t choose to have your room serviced later, there is no reward of...More

Thank MrCollinsAlbert
Response from Operations C, Guest Relations Manager at Crowne Plaza Hotel ReadingResponded 5 days ago

Dear MrCollinsAlbert, Thank you very much for reviewing our hotel on TripAdvisor, Your comment took us by surprise, we will start a full investigation on this matter and therefore I am sending you this email on behalf of our general Manager Mr Robert Dinu whom...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$96 - US$262 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Reading
#8 Romantic Hotel in Reading
#8 Business Hotel in Reading
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$96 - US$262 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Reading
#8 Romantic Hotel in Reading
#8 Business Hotel in Reading
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (221)
Room & Suite (99)
Dining (18)
Pool & Beach (4)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
LuluF80
September 29, 2017|
AnswerShow all 3 answers
Response from Operations C | Property representative |
Good evening Mrs.LuluF80, First I would like to thank you for staying with us. The car park is literally outside the hotel, 20 seconds walking to, when you enter the car park the gates will open automatically but when you... More
0
Votes
SBSpaTrips
August 19, 2017|
AnswerShow all 2 answers
Response from pollardkim | Reviewed this property |
It might be that a standard room may have either twin beds or a double bed however a one bed room could be a double bed only
1
Vote
whalewatcher09
June 21, 2017|
AnswerShow all 3 answers
Response from Chrissy S | Reviewed this property |
Yes there are hair dryers in the room . If you wish to order different items from the buffet then you are able to do so, breakfast most delicious and they also have gluten free toast . Hope this helps.
0
Votes
Room Tips
"If they state 'river view' make sure it's not 'a bit of the river viewed'"
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"Balcony views are best"
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"Club Rooms are the best value"
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"was in room 158 lovely view"
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