We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Crowne Plaza Hotel Reading

Show Prices
#10 of 32 Hotels in Reading
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Crowne Plaza Hotel Reading
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

925 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 916: English reviews
Start your review of Crowne Plaza Hotel Reading
 Click to rate
Liphook, United Kingdom
Reviewed 2 days ago NEWvia mobile

I had a very comfortable stay in a standard double room. The room was spotless and I loved the little touches of luxury like the aromatherapy sleep kit and the chocolates hidden in with the tea and coffee. The bed was very comfortable and I slept well. Next time I stay I will ask for a room on the top...

 Report
Helpful?
Thank Katrina B
Reviewed 6 days ago NEW

Very disappointing stay this time. Unhelpful staff Tired bathroom in our suite, rotten dangerous rails on balcony. When I pointed out our poor experience overall and lack of attention to detail with the duty manager on checkout, his reply was disrespectful.

 Report
Helpful?
Thank colin p
Reviewed 1 week ago via mobile

Lovely hotel with the lake side @ the back of the hotel. Good & friendly staff, the breakfast is good as well. Room was very spacious & clean.. overall enjoyed our stay would definitely go back! Service was excellent we asked for extra pillows & duvet and the staff came up straight away with it.!

 Report
Helpful?
Thank Ashubabe01
Operations C, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Ashubabe01, Thank you very much for sharing your kind comments with us. We are very pleased to know that you enjoyed your stay at our Hotel and we will be looking forward to welcoming you back soon. Best Regards

Leeds, United Kingdom
Reviewed 2 weeks ago via mobile

I always prefer to stay in this hotel for my business visit purpose. Nice location comfy bed and nice view of the lake if you get the executive room. Hotel staffs are very friendly and rooms are very nice and clean.

 Report
Helpful?
Thank shrabank
Operations C, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Shrabank, Thank you for taking the time to share your feedback with us. We are very pleased to hear that you enjoy your stays at our Hotel and we will work so to make them even more enjoyable. Best Regards

Reviewed 2 weeks ago

눉 Very uncomfortable bed and pillows woke up with a sore neck both me and my husband and so very noisy worst night sleep ever. Dated and very poor lighting, bathroom needs sorting when complaining the staff seemed like they couldn't care less even when I said I'll be leaving a negative review. Not worth the money spent to stay...

 Report
Helpful?
Thank Tankie2015
Operations C, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Tankie2015 Please accept my sincere apologies that your stay with us did not meet expectations. We endeavour to provide an experience our guests love but seems we missed it on this occasion. We take all guest feedback seriously as this only helps us to improve our services. Our team genuinely do care about our guests and apologise if this...

Reading, United Kingdom
Reviewed 3 weeks ago

We've stayed here as a couple on a few occasions and everyone has been decent, nice view over the river, spacious rooms, comfy bed, good dining and lounge facilities. Unfortunately, we were placed in a room on our last stay that hadn't been cleaned, they admitted their responsibility and moved rooms, the room was lovely but during the night we...

 Report
Helpful?
Thank tiffanymarin2017
Operations C, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Tiffany, thanks for taking the time to share your feedback with us. I'm very sorry that your last visit was not satisfactory and I apologies for any inconvenience. I would really appreciate if you could contact me directly so I could gather more information on the highlighted issues and conduct the appropriate investigations. Best Regards, Marco Sani

Keighley, United Kingdom
Reviewed 3 weeks ago via mobile

My first and last stay at this overpriced hotel didn't start well by being checked into a room with no power! Back down to reception to check back in again! Switched to another twin room (single beds that move on their castors). Standard breakfast is full English when working away £16.95 for the buffet probably the most expensive I have...

 Report
Helpful?
Thank Mark P
Operations C, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Mark, thanks for sharing your comments with us. I'm sorry to hear that you did not enjoyed your stay with us on this occasion and I would like to offer you my sincere apologies. Should you wish to discuss this further please do not hesitate to contact me directly. Best Regards, Marco Sani

Leeds, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed recently with work. Hotel is reasonably well located if a little on the outskirts of the city centre. Reception was understaffed when we arrived around 7pm with a reasonable queue. Room booked was Standard (double) but twin provided. Apparently this is standard if you book a standard. No option to move. Room service arrived on time, soup tasty. Ordered...

 Report
Helpful?
Thank Niki H
Operations C, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Niki, thanks for taking the time to share your comments with us. I'm extremely sorry to hear that you experienced so many issues during your last stay. We always strive to deliver the best possible standards of service and product but it seems that on this occasion we have failed to do so and I would like to sincerely...

Birmingham, England, United Kingdom
Reviewed 4 weeks ago via mobile

This hotel is not what is expected of a Crowne Plaza. The standard of service is too variable. Reception works OK. The rooms are OK. Spa is pretty good. Bedrooms are jaded. The bar offers a good range of drinks and a lunchtime snack and coffee is good value and the staff are very pleasant. Then we get to the...

 Report
Helpful?
Thank Tim O
Operations C, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Tim, Thanks for taking the time to share your feedback with us. I'm really sorry that your experience did not meet your expectations and I wish to apologize for that. I would like to know further details about your restaurant experience so please do contact me directly should you wish to do so. Best Regards, Marco Sani

Worthing
Reviewed 4 weeks ago

We like Crowne Plaza hotels, and had an enjoyable stay at this one several years ago. It now feels a little tired, and no longer up to Crowne plaza standards. On checking in I asked if we had a river view - was told we had, but found in reality we looked out over the roof, into bedrooms opposite. Perhaps...

 Report
Helpful?
Thank worthingwanderer
Operations C, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Worthingwanderer, Thanks for taking the time to share your feedback with us. I'm really sorry that your stay did not meet your expectations I would like to sincerely apologize for any inconvenience you might have experienced. Please be assured that your comments have been taken into consideration and we will do our best to remedy any shortcoming. We will...

240 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (148)
Viewed
Hotel & Grounds (31)
Viewed
Room/Suite (42)
Viewed
View from Room (10)
Viewed
Dining (10)
Viewed
Business Centre/Function Rooms (1)
Viewed
Bathroom (10)
Viewed
Other (44)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (92)
Viewed
Hotel & Grounds (10)
Viewed
Room/Suite (25)
Viewed
Pool/Beach Area (4)
Viewed
Business Centre/Function Rooms (3)
Viewed
Dining (5)
Viewed
Other (45)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Reading hotels
1.1 km away
pentahotel Reading
pentahotel Reading
#5 of 32 in Reading
2,087 reviews
3.9 km away
Hilton Reading
Hilton Reading
#2 of 32 in Reading
1,680 reviews
0.6 km away
Premier Inn Reading (Caversham Bridge) Hotel
Show Prices
Show Prices
Show Prices
1.2 km away
The Forbury Roseate
The Forbury Roseate
#3 of 32 in Reading
461 reviews
0.9 km away
Malmaison Reading
Malmaison Reading
#6 of 32 in Reading
893 reviews
1.0 km away
Novotel Reading Centre
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This 4 star hotel in the heart of Reading on the banks of the River Thames provides a tranquil venue easily accessible from the M4, London Heathrow Airport and London Paddington Station. We offer 200 complimentary parking spaces on site. The local area offers the Oracle shopping centre and Vue Cinema, an array of restaurants, the Thames Valley Business Park, Green Park and Madjeski Football Stadium (home of Reading Football Club).As a guest at the Crowne Plaza Hotel in Reading you have full access to the Revive Health Club and Spa with indoor pool. The modern spa offers a wide selection of Elemis treatments. Bedrooms at the Crowne Plaza Reading are spacious with soft and earthy decor, seriously comfy beds with work desks and high speed internet access. Our Acqua Restaurant serves modern British cuisine sourced from local suppliers. You can also enjoy a lighter or healthier meal in the lobby bar or terrace overlooking the River Thames. 24HR Room Service is also available for those guests arriving late or departing early The Caversham Business Suite is a self contained Meeting Centre for conferences and private dining. All rooms offer natural daylight and a private terrace overlooking the River Thames. The Crowne Plaza Hotel Reading is an ideal wedding venue licensed for Civil Ceremonies and can cater for banqueting or private parties in Reading for up to 180 people. ... more   less 

Additional Information about Crowne Plaza Hotel Reading

Address: Caversham Bridge Richfield Avenue, Reading RG1 8BD, England (Formerly Holiday Inn)
Region: United Kingdom > England > Berkshire > Reading
Price Range: $111 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Reading 4*
Number of rooms: 113
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com and IHG so you can book your Crowne Plaza Hotel Reading reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Reading
Reading Crowne Plaza
Hotel Style:
#7 Luxury Hotel in Reading
#8 Romantic Hotel in Reading
#8 Business Hotel in Reading
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Reading staff and other travellers.
11 questions
Ask a question
Wendover, United Kingdom
1 month ago
20 days ago
Wendover, United Kingdom
1 month ago
Leicester, United Kingdom
7 months ago
Bridgend, United Kingdom
4 months ago

See all questions (11)

Questions? Get answers from Crowne Plaza Hotel Reading staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose one elsewhere!”
 of 5 bubbles colinp417, 21 Feb 2017 | Read review
“Try to get the Thames river side”
 of 5 bubbles 759vanessak, 18 Jan 2017 | Read review
“Request riverside view”
 of 5 bubbles ANTHONYG788, 5 Jan 2017 | Read review
“Room 212 Great View Balcony so maybe not great for children.”
 of 5 bubbles Celestinz, 13 Dec 2016 | Read review
“In the morning the geese can wake you up so make sure to close the window before going to sleep!”
  • Great idea!!!
  • Upgraded room from my PREVIOUS visit. Not a standard room i got in October.
 of 5 bubbles 246mayg, 12 Dec 2016 | Read review
5 of 5