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Malmaison Reading

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857 Reviews from our TripAdvisor Community

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There are newer reviews for Malmaison Reading
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Showing 843: English reviews
Reviewed 3 weeks ago

The location of this hotel is simply spectacular! I've been frequenting Reading for years for work from the US and this is usually one of my top 1-2 places to stay. Rooms are spacious and comfortable. This would normally be a 5 star on my scale BUT... The thing that really set this place back is one incident that I...

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3Thank Ben N
Northampton, United Kingdom
Reviewed 3 weeks ago

The first time I stayed here was in one of the One Bedroom suite's which was great, at the top of the hotel with a view. Food was nice and the hotel service was good. However, I returned 1 year later and stayed in the larger Executive Suite. At arrival the room looked great despite having no view (situated in...

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Thank Lee A
Kuala Lumpur, Malaysia
Reviewed 4 weeks ago

The room I was given was 406. It was in a corner of the floor and if you have lots of luggages, good luck. There is no elevator to your room and one has to walk several stairs before you reach your room. Then, the hot water is not cold due to the room location. I had to turn all...

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Thank val652
Marie W, General Manager at Malmaison Reading, responded to this review

Dear val652, Thank you for taking the time to post your review on Trip Advisor. I was sorry to read that you found the location of your room inconvenient. The hotel is a Grade II listed building and was built in 1844, therefore the layout is not as conventional as some of the more modern hotels but we think this...

Reviewed 4 weeks ago via mobile

The hotel chain was recommended as an amazing night away with your partner and I must say the map bar of cocktails was good the staff where really friendly. The evening meal was spectacular. We stayed in the executive suite in the basement -the mallard. The room was huge with nice features. The bath was huge and best feature even...

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Thank James C
Marie W, General Manager at Malmaison Reading, responded to this review

Dear James C, Thank you for taking the time to post your review on Trip Advisor. I was disappointed to read that you were not able to enjoy the room you booked due to the noise and would like to apologise for this. We alway do our best to minimise disturbance of our guests. I was however pleased to read...

Tiverton, United Kingdom
Reviewed 3 November 2016 via mobile

This hotel has an excellent location for travellers, is clean, efficient and generally has good rooms. Prices are reasonable given the central location and the place is spotless. The only criticism is that the toilets near the reception area were not, in my experience, kept at the same standard as the rest of the hotel. It can be challenging when...

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Thank HCSACT
Marie W, General Manager at Malmaison Reading, responded to this review

Dear HCSACT, Thank you for taking the time to post your review on Trip Advisor. I was really pleased to hear that you enjoyed your stay with us in particular the rooms and the location of the hotel. I will however be following up with the relevant department regarding the toilets. I look forward to seeing you at Mal again...

West Wycombe, United Kingdom
Reviewed 3 November 2016

Check in was quick and easy. The reception area was clean and the staff very courteous. The room had a wide range of snacks and a mini bar. (a little pricey but well stocked) The room was lovely, Clean with bathroom essentials included. My only gripe would have been the view from the window. We did not try the bar...

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Thank simonbJ4700BT
Marie W, General Manager at Malmaison Reading, responded to this review

Dear SimonbJ4700BT, Thank you for taking the time to post your review on Trip Advisor. I was really pleased to hear that you enjoyed your stay with us, in particular, your room and its amenities. With regards to the view, we are a town centre hotel so the views can sometimes be a little limited. Please do get in touch...

UK
Reviewed 28 October 2016

I've been a regular Friday breakfast visitor at Malmaison over the last 2 years. 2 weeks ago I popped in for my usual full breakfast to enjoy the continental buffet and a cooked meal. For the second time in a row and after having politely pointed out that I was heading for the cereal and fruit first - I was...

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Thank AbyssalPlain
Marie W, General Manager at Malmaison Reading, responded to this review

Dear AbyssalPlain Thank you for taking the time to post your review. I was really sorry to hear of your recent experience and that you haven't received the voucher you were promised. Please can I ask you to contact Imogen Parker at Malmaison Reading and she will personally take care of this for you. Imogen is back in the office...

Wellington, New Zealand
Reviewed 27 October 2016 via mobile

I stayed here for a full week on business. The room I had was lovely and the bed was super comfortable. Big bathroom with bathtub. A bit of mould in the shower so smelly when the hot water was running. The food in the restaurant was fantastic and the service excellent. I had breakfast there every day and also dinner...

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Thank smillybiff
Marie W, General Manager at Malmaison Reading, responded to this review

Dear Smillybiff Thank you for taking the time to leave your Trip Advisor review. It was great to read that you enjoyed your stay with us and in particular the food in our brasserie. I was sorry to read your comments relating to the bathroom and will certainly get this looked into. With regard to the laundry prices we do...

Oxford, United Kingdom
Reviewed 26 October 2016

Only stayed one night good as always little wait checking in but it was early and we did get up grade so cant complain. Room of good size double sink,bath and separate shower.and great towels Our package included 3 course set menu and cocktail we also had breakfast with cocktail included.Great coffee at breakfast and lovely spread well done Malmaison...

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Thank christine186361
Marie W, General Manager at Malmaison Reading, responded to this review

Dear Christine 186361, Thank you for taking the time to post your review on Trip Advisor. It was a pleasure to read your comments regarding your room and also the breakfast which is always very popular with our guests. We hope to see you at Mal Reading again very soon. Best wishes, Marie Warabida General Manager

Arlington, Texas
Reviewed 25 October 2016

I needed a place to stay overnight in Reading, while i was conducting a business meeting with some colleagues. The location is super easy to access and find, directly across from the train station. It could no be better located. The room was very well appointed in a very warm, welcoming, but yet quirky style. Exposed bricks and dark woods,...

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Helpful?
Thank Brian G
Marie W, General Manager at Malmaison Reading, responded to this review

Dear Brian, Thank you for taking the time to post your review on Trip Advisor. It was great to read your positive comments about so may aspects of the hotel - from the quirky style and decor, to the food, location and value for money. We very much look forward to your next stay at Mal Reading. Best wishes, Marie...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Malmaison
Malmaison
Cuisines: European, British, French
Malmaison Brasserie
Malmaison Brasserie
Cuisines: European, British
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The brief encounter, that fleeting glance from across the platform, a longing to be with the one you shouldn't...Meet me outside the station at this gloriously converted rail hotel. You shouldn't have this much fun so close to Heathrow, but you will at Mal. You shouldn't find a train set in your room, or a bath big enough for two, for that matter. ... more   less 

Additional Information about Malmaison Reading

Address: 18-20 Station Road, Reading RG1 1JX, England
Region: United Kingdom > England > Berkshire > Reading
Price Range: $138 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Malmaison Reading 4*
Number of rooms: 75
Reservation Options:
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Also Known As:
Malmaison Reading Hotel Reading
Malmaison Hotel Reading
Reading Malmaison Hotel
Hotel Style:
#6 Luxury Hotel in Reading
#6 Business Hotel in Reading
#10 Romantic Hotel in Reading
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Questions & Answers

Here's what travellers have asked, with answers from Malmaison Reading staff and other travellers.
7 questions
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Questions? Get answers from Malmaison Reading staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take advantage of the great Sunday night deals”
 of 5 bubbles TerryandJane, 5 Dec 2016 | Read review
“Do not stay in the Executive Suite, very noisy, no view!”
  • Bathroom
  • Lounge
 of 5 bubbles leea134, 15 Nov 2016 | Read review
“Not room 406 or any corner rooms.”
 of 5 bubbles val652, 11 Nov 2016 | Read review
“Higher Floor”
 of 5 bubbles christine186361, 26 Oct 2016 | Read review
“Ask for a room that faces the street.”
 of 5 bubbles O7360ZLbriang, 25 Oct 2016 | Read review
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