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Mercure Sheffield St Paul's Hotel

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Traveller (592)
Room & Suite (199)
Traveller (592)
Room & Suite (199)
Dining (52)
Overview
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119 Norfolk Street, Sheffield S1 2JE England See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
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Offers from Mercure Sheffield St Paul's Hotel
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Rooms
Nov. 25Nov. 26
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1 room, 2 adults, 0 children
Standard Room
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Reviews(2,683)
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Joebelvedere
Belvedere, Kent
19188
Reviewed 4 days agovia mobile
Describes itself as luxury four star - really? Very well located in city centre and therefore room rates to match.
Our standard room was a good size with chairs and a desk; roomy bathroom with easy to operate shower.
Duvet on twin beds very thin as was the blanket I obtained from the housemaid. And neither covered the bed properly. Whoever ordered them needs a kick up the rear.
Breakfast - very good selection of fresh fruit and cereals. Wide range of cooked buffet - eggs, bacon, sausage etc. Bacon good, but only because it was straight from the kitchen. The rest looked a bit "tired". My brother sampled some and found it lukewarm.
Coffee was hit and miss. First day - very nice. Day two - yuk. Replacement - ok.
Reception - polite and helpful.
The place could do with a makeover. Eg: some carpets fraying at edges; duck tape on banquette in breakfast room.
Thank Joebelvedere
Response from Luisa E, General Manager at Mercure Sheffield St Paul's Hotel
Responded yesterday
Dear Guest Thank you for your review of your recent stay at Mercure Sheffield St Paul's Hotel and Spa. I have noted all your feedback and I thank you for making them. Best Regards Luisa Esposito General manager
Tanya H
Halifax, United Kingdom
22
Reviewed 4 days agovia mobile
We stayed at st Paul's mercure for my mum's surprise 50th spa weekend. They was 4 of us all together for 2 nights stay. Our deal included 2 spa treatments, breakfast both days and 3 course meal both evenings too. The hotel is very local for the train station and town itself, the hotel is also very clean and ace staff! I highly recommend Alex for spa treatments, ger massage and facial was amazing! We had an issue with some food however this was quickly rectified by both managers Rob and Owan. Owan was very very attentive and made sure nothing else could possibly go wrong! True credit to the team! The only thing I would say is it would be better to have more choice on the meals included or to just simply include the other hotel menu too and maybe offer a small payment instead? But wouldn't put me off coming again!
Thank Tanya H
Response from Luisa E, General Manager at Mercure Sheffield St Paul's Hotel
Responded yesterday
Dear Tanya H Wow what a great review of your recent stay at Mercure St Paul's Hotel and Spa. Please be assured the team will be thrilled to read such great feedback and will be delighted you have shared your thoughts with everyone. Best Regards Luisa Esposito General Manager
Daniel-poole
Poole, United Kingdom
8539
Reviewed 5 days agovia mobile
Nice hotel in the centre of Sheffield. Easy to park near by also. The hotel staff were helpful and attentive, if a little rushed at the bar.

The rooms were nice, clean, simple. We had a nespresso machine in the room and only came with three coffee pods. It could do with more!

The bed was very comfortable.

Only downside is that the towels were very thin and pretty old. Thicker towels would have been nice!

Thank Daniel-poole
Response from Luisa E, General Manager at Mercure Sheffield St Paul's Hotel
Responded yesterday
Dear daniel-poole Thank you for taking the time to review your recent stay at Mercure Sheffield St Paul's Hotel and Spa. I was so pleased to read such fantastic feedback and will ensure the team will be aware. Best Regards Luisa Esposito General Manager
Joe M
Sheffield, United Kingdom
31
Reviewed 5 days agovia mobile
My one week stay at this hotel was nice the overall experience was ok the facilities were amazing especially the spa and gym, the staff was another matter, all the receptionists were wonderful but due to having quite a few servers and waiters I believe information wasn't passed around and the attitude of quite a few we're not necessary especially when being hounded at breakfast saying "we had little time to eat and that they're going to be cleaning up very soon and then asking us to move so they could clean up" even tho during this process we hadn't finished also the bar staff were rude apart from a woman called Faith who was excellent and so lovely to chat to and accommodated your every need but other bar staff ignored you if you weren't wearing a suit or were looking like you were on business but all in all it's a nice hotel it's just a shame about the majority of staff and there attitudes towards guests.
My compliments go to the receptionist Jade who was always smiling and helped anyway she could.
Also goes to Faith for making you feel welcome and liked to have a chat and a laugh and never overlooked you.
And also Teresa who worked in the restaurant in the evening who was always laughing and also would help and make sure you were looked after during your meal.
Thank you for a nice stay xxxxx
1 Thank Joe M
LadySurfinRocker
Kiveton Park, UK
16676
Reviewed 6 days ago
We were here for the People with Diabetes 2018 seminar. The hotel is really opulent and extremely clean and tidy and very welcoming. The suite we were in was below ground level and extremely large. We did find it far too hot though. The meal that was provided by the hotel staff was really outstanding and there was more than plenty and a great variety of foods. An outstanding hotel with excellent service.
Thank LadySurfinRocker
Response from Luisa E, General Manager at Mercure Sheffield St Paul's Hotel
Responded yesterday
Dear LadySurfinRocke Wow what a fantastic review of Mercure St Paul's Hotel and Spa. I will share your great feedback with the team who will be delighted to read it. Best Regards Luisa Esposito General MANAGER
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About
Description
This luxury 4 star hotel offers 163 en suite rooms in the heart of Sheffield. Just minutes from the railway station, Crucible and Lyceum Theatres and Hallam University. Don Valley Stadium, Sheffield Arena, More Meadowhall Shopping Centre, Chatsworth House and Peak District are all a short drive away. 650 capacity conference centre and banqueting rooms, The Yard restaurant, indoor pool, sauna, steam room, snail shower, ice fountain and technogym. High speed Internet access and 24hr room service. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Pool
Spa
Free High Speed Internet (WiFi)
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Sauna
Wheelchair Access
Beachfront
Free Parking
Bar/Lounge
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Family
,
Business
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Family
,
Business
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
163
Price range
US$95 - US$256 (Based on Average Rates for a Standard Room)
Also Known As
Mercure St Paul`s Sheffield Hotel Sheffield
,
Accor St Pauls Sheffield
,
St Pauls Hotel Sheffield
,
Mercure Sheffield
Location
United Kingdom > England > Yorkshire > South Yorkshire > Sheffield
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Family
,
Business
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
163
Price range
US$95 - US$256 (Based on Average Rates for a Standard Room)
Also Known As
Mercure St Paul`s Sheffield Hotel Sheffield
,
Accor St Pauls Sheffield
,
St Pauls Hotel Sheffield
,
Mercure Sheffield
Location
United Kingdom > England > Yorkshire > South Yorkshire > Sheffield
Photos
Traveller (592)
Room & Suite (199)
Dining (52)
Pool & Beach (3)
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Questions & Answers
Ask a question
Kathrynowl91
August 11, 2018|
AnswerShow all 14 answers
Response from daichef2 | Reviewed this property |
Limited valet parking I believe when we stayed
1
Vote
Kev B
April 9, 2018|
AnswerShow all 9 answers
Response from A1wisewOrds | Reviewed this property |
It varies at week days and weekends. I suggest you check with the hotel.
0
Votes
Joanne K
February 24, 2018|
AnswerShow all 3 answers
Response from Knoxy53 | Reviewed this property |
7am till 7pm.
0
Votes
Room Tips
"Central location, close to restaurants/bars"
AngeCopp
3 weeks ago
Read review
"Short tram ride to arena door step for Crucible and other theatres and The City Hall"
1strib
Sep. 30, 2018
Read review
"I recommend the corner room facing the Peace Garden, as it has large windows with a nice view."
Dr_Fadul
Sep. 19, 2018
Read review
"Rooms with a view over the gardens are very good to see events, \they are well stocked and very clean..."
JohnJ117
Aug. 28, 2018
Read review
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