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Prince Rupert Hotel

Traveller (231)
Room & Suite (123)
Dining (53)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
The historic grade II listed Prince Rupert Hotel is situated in the very heart of medieval Shrewsbury and just a short stroll from the individual shops and many tourist attractions. Surrounded by narrow cobblestone streets and black and white timbered buildings it provides the perfect base to explore beautiful Shrewsbury. A warm and friendly welcome is always provided to all guests with a glass of sherry on arrival. With the heritage of the hotel dating back to the 12th and 15th century, character and charm abound with sloping floors, exposed Tudor beams and a restored Jacobean staircase. Privately owned for many years by Michael & Diane Matthews, the hotel offers a great choice of dining all with a focus on fresh local produce. The Royalist is ideal for a special occasion with an a la carte menu together with a superb wine list. Chambers brasserie is renowned for its traditional British menu at sensible prices and located at the front of the hotel overlooking the gardens of St. Alkmunds square, Camellias Tea Rooms offers an extensive menu selection including traditional afternoon tea served on a three tier cake stand. A charming place to relax to the sound of a grand piano. Valet parking is provided to the hotel's private car park at a cost of £5 per night.
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Property amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Banquet Room
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Public Wifi
Wheelchair Access
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Room features
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Classic
Historic Hotel
HOTEL CLASS
Location
Full view
98Great for walkers
Grade: 98 out of 100
194Restaurantswithin 0.5 km
59Attractionswithin 0.5 km
Reviews & more
1,372Reviews
340Photos
12Q+A
100Room tips
Traveller rating
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  • 56
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Popular mentions
The room was as high as you can get in the eaves, tiny lift so we used the creaky stairs. The room was spacious but the bed was double, could have been a king for more comfort but the mattress was in good condition. The whole feel is a little old but then so is the building. The
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Have been to the prince rupert for several years on the run. It is always an excellent meal. All staff efficient and very friendly. Will be booking again next year. will also be recommending it to other people.
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Review collected in partnership with this hotel
Response from Mike_Matthews, Owner at Prince Rupert Hotel
Responded yesterday
Dear Guest, Thank you so much for your charming feedback and, of course, for your outstanding five star review which is very appreciated. The festive period is a time when expectations are high and I am delighted to read that we satisfied you for your return visit to the Prince Rupert. As very valued repeat guests, may I also convey my gratitude for your lovely words of praise for the staff and the quality of food served. My team read TripAdvisor daily and I know that they will be so encouraged to receive your positive comments. Thank you, once again, for taking the time to write a review and I hope that I may have the opportunity of personally welcoming you back in the very near future. Very best wishes to you and your family for 2019. With kindest regards, Mike Matthews Owner
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Following on from my request for an old historic room we were delighted to be given a character bedroom with beams and a wonderful bathroom! The restaurant meal was excellent too with all staff extremely helpful and friendly. .We'll be back
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Review collected in partnership with this hotel
Response from Mike_Matthews, Owner at Prince Rupert Hotel
Responded yesterday
Dear Guest, I was delighted to receive your wonderful five star review and to read that you intend to return for another stay at the Prince Rupert. It is always such a genuine pleasure to receive such positive praise and, on behalf of all my team, please accept my sincere gratitude for your very kind words. Without exception, every member of staff is focused on providing all of our guests with individual, personalised and warm hospitality and I know that they will be equally thrilled by your feedback. Thank you, once again, and I hope to have the opportunity of welcoming you back on your next visit to our beautiful Tudor town. May I wish you a happy and successful 2019. With kindest regards, Mike Matthews Owner
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Yet again the prince Rupert made my family’s stay a lovely experience, going back there was not easy for my mum and the rest of our family with the passing of my dad on Xmas day 2017 , but once again the staff were absolutely fantastic, and the rooms were so lovely, we would
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Review collected in partnership with this hotel
Response from Mike_Matthews, Owner at Prince Rupert Hotel
Responded yesterday
Dear Clare, On behalf of all the staff at the Prince Rupert, it is with sincere gratitude that I write to convey a very special appreciation for your warm, kind and generous words. After the tragedy of last year it was a real pleasure to welcome you and your family back to the hotel and we are all so pleased to learn that not only did you enjoy your return visit but you also feel that the Prince Rupert is a hotel you feel at home in. Be rest assured that we will always provide you and your family with a special heart warming welcome and the memories of your stay will always be with us. You are, indeed, a remarkable family and it was our honour to both serve you and host your return visit. Thank you, once again, and we all look forward to providing you with a very personal and individual welcome on your next visit to our beautiful town. Wishing you and your family all the very best for 2019. With kindest regards, Mike Matthews Owner
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Excellent hotel. Wonderful staff food and accommodation. Our third Christmas visit had a great time. Excellent service at bar warm friendly welcome could not do enough for us. First visit of friend delighted with everything.
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Review collected in partnership with this hotel
Response from Mike_Matthews, Owner at Prince Rupert Hotel
Responded yesterday
Dear Susan, Please accept my sincere thanks for your outstanding five star review which is very much appreciated my both myself and my wonderful staff. I am truly delighted that you all enjoyed your stay with us during the festive period and thank you also for your kind feedback regarding the quality of the food and the friendliness of the staff. It was an absolute pleasure to have accommodated you at the Prince Rupert for your third visit and I very much hope to have the opportunity of welcoming you back for your fourth. Once again, thank you so much for sharing your experience and I look forward to seeing you again in the very near future. Wishing you a wonderful and happy 2019. With kindest regards, Mike Matthews Owner
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Prince Maurice Suite
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Prince Rupert Suite
To the Bathroom
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Charles Louis Suite
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Prince Philip Suite
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12345625
Hi No air con in the room i was in im afraid.
1 vote
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As far as I am aware they didn't take anything off my card as described in the previous answer.
1 vote
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Not that I am aware of, as with any hotel swipe of you credit card allows you to have drinks etc placed on your room tab but all is settled when you check out.
0 votes
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No problem, pull up outside. Don't use satnav, download a map and you will see a good way to get there!
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123
"We had room 305 which was a cosy room with great views of the old town."
"Limited lifts. If you have difficulties with stairs, ask for a lower floor."
"Service rooms and location 5star.rooms away from the front of hotel are quieter"
"Phone first to discuss your requirements. Our room dark and small. Ask for room overlooking street as windows larger."
"They are all good but the front rooms can be noisy on a weekend"
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12345620
PRICE RANGE
US$94 - US$194 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shrewsbury hotel prince rupertprince rupert shrewsburyhotel prince rupert shrewsbury
LOCATION
United KingdomEnglandShrewsbury
NUMBER OF ROOMS
70
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