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Having lived and worked in Bath for eight years and socialised over the last thirty years in the fair City, I thought there were only two really poor hotels. They by the way are the Travel Lodge in Widcombe and the Hilton round the corner...More
We booked this beautifully looking hotel for a 1 night relaxing spa break. Although the hotel itself is very nice to look at, the rest of the break was seriously lacking. We were unable to have both of the treatments we had booked, most of...More
Check in was consumed by a phenomenal £15 parking charge!!! With a little welcome & limited directions given. Was told there would be menus in the room and there wasn't. So didn't have any meals. Duvet had blood stain on & paint work missing. Housekeeping...More
Spa was nice, some staff were nice but some of them were rude especially the woman on the front desk. Gardens were nice and the building was lovely otherwise there is not many nice things about this hotel.
When arrived they couldn't find my booking...More
Waitress at breakfast was very polite and accommodating.
Poor view (brick wall/steps) from our window, poor cleanliness, bathroom very dirty & our double classic bedroom was in need of repair/redecoration.
Reception staff were quite vague or had poor or limited knowledge when explaining reasons for...More
Response from cintybell | Reviewed this property |
Whilst I was at the hotel there were a number of people around the hotel wearing dressing gowns so I’m sure this would be fine for lunch. The spa includes an indoor pool, steam room, sauna, ice room, salt room and outdoor... More
Whilst I was at the hotel there were a number of people around the hotel wearing dressing gowns so I’m sure this would be fine for lunch. The spa includes an indoor pool, steam room, sauna, ice room, salt room and outdoor jacuzzi. I hope this helps.