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Booked, and I think paid 29th April. Stayed 18th July. Comfort Classic room with breakfast £188. Car parking extra.
The room measured 9 ft by 11ft with a 5ft bed pushed into the corner!! Had to climb on the bed to get in. We are...More
The M Gallery by SOFITEL brand of hotels are quite special and unique. This was my second such visit having previously stayed at the Harbour Rocks in Sydney. I was certainly not let down. Minos one of the senior managers made a very special gesture,...More
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Response from FrancisHotelBath, Manager at Francis Hotel Bath - MGallery by SofitelResponded 3 weeks ago
Thank you for such a wonderful review!
I have passed you thanks personally to all the team members you have mentioned and have also let all the team read your review and they were delighted you enjoyed your stay so much.
St. Helier, United Kingdom
Reviewed 3 days ago
Review collected in partnership with Accorhotels.com
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from FrancisHotelBath, Manager at Francis Hotel Bath - MGallery by SofitelResponded yesterday
This Hotel is asthetically pleasing with Georgian facade and Regency decor is situated in Queen Square opposite the park. There is very little parking in the nearby streets, however the hotel has limited parking out back although a bit expensive. The location is very central,...More
No one even smiled at us here. the bed was on a terrible slant and was extremely uncomfortable. Had to ask for welcome drink cards that should be given to Platinum members. Were asked to prove our identity when signing for dinner in the restaurant....More
Response from jackiea923 | Reviewed this property |
Sorry about the delay only just seen your question. If the car park is full there is Charlotte Street not too far away, the charge during the day is about £8.00 to £10 for all day. I think they may do an evening charge but... More
Sorry about the delay only just seen your question. If the car park is full there is Charlotte Street not too far away, the charge during the day is about £8.00 to £10 for all day. I think they may do an evening charge but check at The Francis
I didn’t see any pets in the hotel. It didn’t seem to me to be somewhere to take a pet. I’m not sure I would take my dog to Bath as a destination though. Not much scope for them to come with you into anywhere in town