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Francis Hotel Bath - MGallery by Sofitel

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#15 of 35 Hotels in Bath
Certificate of Excellence
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Francis Hotel Bath - MGallery by Sofitel
Francis Hotel Bath - MGallery by Sofitel
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2,098 Reviews from our TripAdvisor Community

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There are newer reviews for Francis Hotel Bath - MGallery by Sofitel
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Showing 2,022: English reviews
London, United Kingdom
Reviewed 13 April 2016

This was a really quite and pleasant place to rest and enjoy Bath. The staff really make it as they are happy to help with any of your arrangements. The rooms are nice and spacious and the decor is classic without being to over the top. One thing was that some of my party were on one of the upper...

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Helpful?
Thank dukerussel
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear dukerussel Thank you very much indeed for sending in your positive and constructive feedback. We do appreciate you taking the time to send it in and hope to see you on your next visit to Bath. Kind regards Mads Nielsen

London, United Kingdom
Reviewed 12 April 2016

We led a party of 42 older people ('older than what?' you ask - don't) for two days in Bath and Wells. An ambitious trip but made so much easier by the charming team at the Francis. Minos and his amazing crew made this the perfect stop. We were checked in before we even left the coach and bags had...

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Helpful?
Thank H19PPO
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear H19PPO They say ‘you are as young as feel’ and it was a delight to accommodate your group at the Hotel. Minos is over the moon to have been mentioned and the review has given a boost to all. Thank you very much for taking the time to send it in; it is appreciated. I do hope it won’t...

Bournemouth, United Kingdom
Reviewed 11 April 2016

Good location in walking distance to all the city sites and restaurants, excellent staff, immaculate rooms well tended by Housekeeping, good breakfasts, reliable fast WiFi, private parking available on site; what's not to like! I highly recommend this hotel.

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Thank Jane M
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear Jane M Thank you very much for sending in your feedback following your stay with us. It is great to see that you have enjoyed the facilities and all we have to offer and hope to see you on your next trip to Bath. Kind regards Mads Nielsen

channel isles
Reviewed 10 April 2016

This hotel is in the perfect location for exploring Bath, every thing is in walking distance. The hotel is so quirky! Loved it. Helpful staff, loads of parking at the rear. Our room was beautifully decorated, lovely thick carpets, very comfortable beds. Loads of goodies in the posh bath room... We were truly spoils. The breakfast was ten out of...

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Helpful?
Thank lebena
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear lebena Thank you very much indeed for your kind words and recommendations! We do hope we see you again very soon at The Francis. Kind regards Mads Nielsen

Taunton, United Kingdom
Reviewed 9 April 2016 via mobile

I booked the Francis Hotel for our wedding anniversary based on previous reviews and we were not disappointed. Located in the heart of Bath just 10 mins walk from Bath Spa Railway Station the hotel has a grand appearance over looking the square. Once inside this continues throughout with stunning decor and impressionable staff who are very kind and helpful....

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Helpful?
Thank cf0210
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear cf0210 Congratulations on your wedding anniversary; I am delighted that you chose to spend it at The Francis Hotel. Thank you for all your positive comments and I do hope we see you again for your next anniversary, if not before! Kind regards Mads Nielsen

London, United Kingdom
Reviewed 7 April 2016

This hotel is in a great location, the Queens Square to the north west of the city center, Only 5 minutes walk from the Roman Baths(south east of the hotel) or 5 minutes from the Royal crescent (north west of the hotel). From the outside, it looks very grand and overlooks a famous Bath landmark. Inside is also looks great...

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Helpful?
Thank bladze1000
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear bladze1000 We do appreciate you sending in your feedback following you stay at The Francis. I am pleased that you found the location to be agreeable and hope you managed to explore everything you set out to the city. Kind regards Mads Nielsen

London, United Kingdom
Reviewed 6 April 2016

This hotel is beautiful. The staff are very helpful. I booked a basic room, and this was perfect for my stay. The bed was very comfortable, and lovely woollens. I would recommend this to anyone want to stay in Bath.

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Thank Traveladdictuk76
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear Traveladdictuk76 Thank you for your feedback and your recommendations; we are delighted to see that you have enjoyed your recent stay with us. Kind regards Mads Nielsen

Palo Alto
Reviewed 5 April 2016

This hotel occupies most of the South side of Queen Square, the original Georgian square in Bath, and it looks magnificent. The service was excellent: friendly and efficient. The decor is interesting, modern and full of character, making the most of a unique building without being stuck in the past. The bed was spacious, extremely comfortable, and covered with lovely...

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Helpful?
Thank Doug C
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear Doug C Thank you very much for your wonderful review; you really have summed up the hotel! I do hope we see you again at The Francis when you are next in Bath. Kind regards Mads Nielsen

Poole
Reviewed 5 April 2016

We booked a superior room for 3 nights and unfortunately experienced a catalogue of errors with our room. The sink was blocked and the plug was non-functional. The in-room guide advertised an evening turn-down service, which didn't happen (apparently this is never offered in practice.) The fridge was wobbly and a protruding screw prevented the door from shutting. There were...

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Helpful?
Thank stuart_andrews1
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear stuart_andrews1 Thank you for taking the time to write a review about your recent visit to The Francis. I am pleased that you found the staff to be helpful. I am very sorry indeed that you found that there were maintenance and housekeeping issues in the room when you checked in. These should have been rectified prior to the...

Kent
Reviewed 5 April 2016

We opted for a theme room when we booked this hotel and we got a beautiful room with a four poster bed and a view over the square. This was the Jane Austin room in house number 11. The room was wonderfully appointed - very comfy bed, espresso machine, TV, mini bar and tea making facilities.The bathroom had the most...

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Helpful?
Thank kentkawe
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear kentawe Thank you very much indeed for your positive recommendations; we are delighted to see that you had such a great time when you were in Bath. We look forward to welcoming you back (on your own?) one day soon. Kind regards Mads Nielsen

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Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
In the heart of the historic city of Bath, this historic Regency style 4 star townhouse hotel, a member of the MGallery collection boasts 98 individually designed bedrooms, many with four poster beds and views over the city. Our stylish bar and lounge offers a haven of tranquility after a day exploring the many attractions of this world heritage city. Enjoy dining in Brasserie Blanc which adjoins the hotel. ... more   less 

Additional Information about Francis Hotel Bath - MGallery by Sofitel

Address: Queen Square, Bath BA1 2HH, England
Region: United Kingdom > England > Somerset > Bath
Price Range: $216 - $453 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Francis Hotel Bath - MGallery by Sofitel 4*
Number of rooms: 98
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Also Known As:
Accor Francis Bath
Mercure Bath
Bath Francis Hotel
Francis Hotel Bath
Hotel Style:
#11 Luxury Hotel in Bath
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Questions & Answers

Here's what travellers have asked, with answers from Francis Hotel Bath - MGallery by Sofitel staff and other travellers.
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Questions? Get answers from Francis Hotel Bath - MGallery by Sofitel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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