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The Luttrell Arms

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616 Reviews from our TripAdvisor Community

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Showing 610: English reviews
Windsor, United Kingdom
Reviewed 7 June 2016 via mobile

We visited on a Sunday with a deal. We were given a beautiful room with its own terrace which led out into the secret garden. We were blessed with lovely weather which made it all the nicer. We ate in the restaurant in the evening and all courses were excellent. Breakfast the next day was delicious. Thoroughly recommended!

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Helpful?
Thank Jacqui S
Becca W, Manager at The Luttrell Arms, responded to this review

Thank you for your kind review, I am glad that the sun shone for you, it really does make all the difference! I hope we will see you again soon!

Gloucester, United Kingdom
Reviewed 5 June 2016 via mobile

Stayed for one night here and couldn't praise the location, the room, the food and the service enough. Fantastic room with 4 poster. Very comfortable. Dinner in the restaurant was superb, super friendly service. We will definitely be returning.

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Helpful?
Thank Jespergirl
Becca W, Manager at The Luttrell Arms, responded to this review

Thank you for your lovely review - we look forward to welcoming you back in the future!

Reviewed 1 June 2016

So we were really looking forward to our 3 night stay and upon arrival the smile on our faces said it all....... Dunster is beautiful! Sadly it was downhill from there on. Evening meal ordered at the bar, it was a case of sit anywhere we could to eat or go hungry. The first evening we went for the Fish...

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Helpful?
1Thank Chris S
Becca W, Manager at The Luttrell Arms, responded to this review

Thank you for taking the time to write us a review. It doesn't sound like you had a good experience and I am really sorry to hear that. You make a valid point, when it is busy we are short of space, especially informal seating areas; we are working hard to build new facilities which will allow us a residents...

Plymouth, United Kingdom
Reviewed 30 May 2016 via mobile

Having been here before and loved it we decided it was a safe choice, unfortunately we were very disappointed. On our previous visit it was very quiet and since there were more people on the bank holiday I can only assume this accounts for the drop in quality of service and food. Beer garden is lovely, we waited to be...

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Helpful?
1Thank Ami2601
Becca W, Manager at The Luttrell Arms, responded to this review

Thank you for your review and for acknowledging that it was an exceptionally beautiful and hot day in our garden and in addition to this, it was a busy bank holiday Monday lunchtime! I am sorry that you felt that the service and food was not as good as you received on a previous visit but as you can appreciate...

Wrexham, Wales, United Kingdom
Reviewed 29 May 2016

In the past we have stayed in room 34.However this time we requested room 33 because it was on the ground floor and we where taking a young dog. The room was ok but not as nice as 34. Both rooms where the same price but we thought 34 is far superior . So slightly disappointed however it was what...

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Helpful?
Thank Sue F
Becca W, Manager at The Luttrell Arms, responded to this review

Thank you for your review, please be sure to let reception know which rooms you prefer and which you don't like as we will always endeavour to give you your favourite room - it is often a case of personal preference. Next time if you visit I would recommend room 10 which is a lovely feature room on the first...

Liverpool, United Kingdom
Reviewed 28 May 2016 via mobile

Called in for Sunday lunch after a recommendation from a local shop owner. Terrible slow service at the bar, 20+ minutes then halfway through pouring a pint for me the barman went to answer the bar phone and by the time he came back he'd forgotten who he was serving. Lovely setting in the secret garden choosing our food followed...

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Thank Jen M
Becca W, Manager at The Luttrell Arms, responded to this review

I was most disappointed to read your review, I hope that you can see from our other TripAdvisor reviews that this is not the norm and whilst it is no excuse it was very busy. I can assure you that the member of bar staff has been spoken to regarding the telephone and he apologised profusely, he didn't mean to...

NEWPORT
Reviewed 25 May 2016

Lovely ham egg and chips and tasty haddock fish cakes. As we had tried the evening before to get a table we were quite surprised to find the bar area's almost empty on FA cup afternoon. Not feeling too hungry I had the fishcake starter beautifully tasty and my husband had the ham. Represented good value for money in a...

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Thank ANGELA T
Becca W, Manager at The Luttrell Arms, responded to this review

Thank you for your lovely review - please come back soon!

Leamington
Reviewed 17 May 2016

This is a hotel with oak-panelled walls, long windy corridors, cosy pub rooms, lovely gardens - and it's very dog friendly. We decided to stay for a long weekend after visiting for meals last summer. We had a lovely stay .. our room was fine and although by the main road it was very quiet because Dunster is a quiet...

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Thank MoiraR_12
Becca W, Manager at The Luttrell Arms, responded to this review

Thank you for your kind review, I am pleased to read that you had an enjoyable stay with us. We are really excited about the building work taking place at the moment, the work you will have seen happening is a service tunnel, I don't think this will make a huge difference to the customer but the second phase of...

Reviewed 16 May 2016

The Luttrell Arms is a great hotel in a fabulous location. We booked the long weekend package and had a lovely room with direct access to a private garden, perfect for our little dog. This is one of the most dog friendly places and we were made to feel genuinely welcome. The food was good and great choice of wine...

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Thank Mrs Frances P
Becca W, Manager at The Luttrell Arms, responded to this review

Thank you for your lovely review - We look forward to seeing you at Christmas!

Cardiff, United Kingdom
Reviewed 15 May 2016

What a lovely hotel. Spent the weekend here and thoroughly enjoyed ourselves. The staff were excellent - friendly attentive and efficient . Bedroom was nice - not very big and it was a bit warm but we booked the standard. Our mates paid a bit extra for an upgrade and it was clearly worth it. My food was smashing .Excellent...

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Helpful?
Thank 195meldav
Becca W, Manager at The Luttrell Arms, responded to this review

Thank you for your kind review, we appreciate you taking the time to post your comments on TripAdvisor - I hope we will be able to welcome you back soon!

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
Official Description (provided by the hotel)
The Luttrell Arms is a 3 star, 28 room hotel. Set in the medieval village of Dunster with its many interesting buildings, under the shadow of the Castle and within the Exmoor National Park. The privately owned 14th century Luttrell Arms is surrounded by beautiful countryside making it the ideal destination for that weekend break or midweek getaway. Stroll around the village, walk the moor, or just sit by a log fire in a building where hospitality has been a way of life for hundreds of years. Heritage "If you could bottle the air in the bar at the Luttrell Arms and sell it you'd clean up" so wrote a local journalist. The smell of logs burning on the fire, a hint of hops from the pints of ale, add to this the smell of something aromatic being cooked in the kitchen, and the most essential element - the smell of history, it oozes out of the walls which have stood for 800 years. There are many outstanding architectural features, the medieval hall with its hammer beam roof (room 17) and twelve light window. History seeps out of the blackened frames, which had their glass rattled loose as Cromwell’s gunners laid siege to Dunster Castle from a defended strong point at the end of the garden. Cromwell’s Commander, Col. Robert Blake walked the corridors of the hotel, it was then called the Ship Inn and was used as his headquarters throughout the siege of the castle. Also of note is some very fine plasterwork on the ceiling of the lounge downstairs, and the plaster over mantle in room 12, showing Actaeon being devoured by hounds. The Arms of Luttrell that we use today carry us back to a Gentleman of 1261, the crest takes us only back to 1621, but the supporters are directly derived from one of the Barons who coerced King John into sealing Magna Carta. A more modern visitor is Hercule Poirot. In "The Cornish Mystery" he confronts the murderer in one of the hotel’s bedrooms. ... more   less 

Additional Information about The Luttrell Arms

Address: 32-36 High Street, Dunster, Exmoor National Park TA24 6SG, England
Region: United Kingdom > England > Exmoor National Park > Dunster
Price Range: $151 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Luttrell Arms 3*
Number of rooms: 28
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Also Known As:
The Luttrell Arms Hotel Dunster
Luttrell Arms Hotel Dunster
Luttrell Arms Dunster
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Questions & Answers

Here's what travellers have asked, with answers from The Luttrell Arms staff and other travellers.
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7 months ago
3 months ago
London, United Kingdom
Northampton, United Kingdom
over a year ago

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Questions? Get answers from The Luttrell Arms staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All good check what is available”
 of 5 bubbles 800George, 16 Jan 2017 | Read review
“If you want a dog friendly room ask for the ground floor.”
  • Happy dog=happy owners
 of 5 bubbles JCQ19, 9 Jan 2017 | Read review
“The choice is over the village centre or over the back and side of the hotel so no one room has anythinh more than the others.”
 of 5 bubbles lindacT6850OP, 4 Jan 2017 | Read review
“Second floor appears to be isolated from any bar noise”
 of 5 bubbles 688markw688, 31 Dec 2016 | Read review
“Didn't stay this visit.”
 of 5 bubbles 992maggiem, 29 Dec 2016 | Read review
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