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Best Western Plus Swan Hotel

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Traveller (237)
Room & Suite (245)
Dining (67)
Overview
  • Excellent55%
  • Very good29%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“coach house”(59 reviews)
“cathedral suite”(51 reviews)
“car park”(105 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star accommodation
All hotel details
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Rooms
Sep. 2Sep. 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,065)
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1,043 results
Traveller rating
556
309
120
33
25
Traveller type
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LanguageEnglish
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556
309
120
33
25
Show reviews that mention
All reviewscoach housecathedral suitecar parkresident catwells cathedralthe main hotellovely hotellounge areaold coaching innno liftfour posterwalled gardenlambwedding receptionhigh streetbeautiful roomsmall city
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1 - 5 of 1,043 reviews
Reviewed 2 days ago via mobile

We opted for Wells for our 40th anniversary, having never been to the city before. The town is a gem, and the hotel is too! Churchill stayed here as did numerous other historical characters. The hotel overlooks the cathedral,and everything is within walking distance. The...More

Thank David H
Reviewed 5 days ago

Booked a 2 night stay at the swan as the location is very close to the must see sights of Wells. Pleasantly surprised to be able to leave the car in the hotel car park, although you do have to negotiate some tight turns to...More

Thank John F
Reviewed 2 weeks ago

We got booked into this hotel having been let down by another hotel nearby. Upon our arrival the lady on reception greeted us politely and we completed the booking process very quickly. A young guy was told to show us to our room and having...More

Thank paulehale
Reviewed 3 weeks ago

We spent two nights at the Swan Hotel recently and it was a really relaxing break. Situated close to lots of places to visit this hotel is ideal. The staff are friendly and helpful, the amenities are first class and the beds are really comfortable...More

Thank Helen F
Reviewed 3 weeks ago via mobile

We attended a family wedding and stayed over even though we live “just up the hill” so The Swan is our “local” hotel but it was the first time we have had a full day event there. Arriving to a very friendly and attentive reception...More

Thank BeverleyLeach
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Things to do
Restaurant
Bar/Lounge
Spa
Details
Price range
US$149 - US$247 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$149 - US$247 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (237)
Room & Suite (245)
Dining (67)
Business Centre & Event Rooms (12)
Questions & Answers
Ask a question
TonyW20
March 27, 2018|
AnswerShow all 5 answers
Response from David S | Reviewed this property |
Best to Call the hotel
0
Votes
jess59Wales
September 23, 2017|
AnswerShow all 3 answers
Response from Owen B | Reviewed this property |
Yes! Defenitely, still one of the nicest hotels in Wells. I stayed there for 3 weeks. Perfect stay.
0
Votes
Google Translation
330victoria330
May 28, 2017|
AnswerShow all 6 answers
Response from mousiecefor | Reviewed this property |
Deluxe rooms tend to be abbot bigger, standard room are better suited to one adult, both are beautiful furnished Enjoy your stay
1
Vote
Room Tips
"The coachouse apartments are good"
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"The Mews are nice and quiet."
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"Any room wil be great!"
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"Never mind the room - I'm sure they're all good - just stay as long as you can, to enjoy the..."
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