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Best Western Plus Swan Hotel

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Traveller (232)
Room & Suite (244)
Dining (67)
Overview
  • Excellent55%
  • Very good29%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“coach house”(58 reviews)
“cathedral suite”(52 reviews)
“car park”(106 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Rooms
Jul. 30Jul. 31
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,054)
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1,032 results
Traveller rating
548
306
120
33
25
Traveller type
Time of year
LanguageEnglish
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548
306
120
33
25
Show reviews that mention
All reviewscoach housecathedral suitecar parkresident catwells cathedralthe main hotellovely hotelold coaching innno liftposter roomlounge areafour posterwalled gardenlambwedding receptionhigh streetbeautiful room
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1 - 5 of 1,032 reviews
Reviewed 2 days ago

A 4* hotel acting like a 5*. My friend and I stayed 2 nights (wish we could have stayed longer). Check in staff were very efficient and helpful, our room was very spacious with nice furniture and comfy beds. Excellent bathroom and in room facilities...More

Thank Sharon099
Reviewed 1 week ago

The restaurant at the Swan produced extremely good food – beautifully tender lamb the night we arrived. It was difficult to choose my meal, as the menu was a good one, but I love lamb. Although I was hoping it was good, It was much...More

1  Thank Shirl654
Reviewed 1 week ago

Pleasant surroundings and helpful staff. Only downside was that my wife's and friend's trout salads were mostly greenery. Enough lettuce to feed about 6 rabbits and not a lot of fish. My ham egg and chips was good. Rating is somewhere between average and very...More

Thank Paul T
Reviewed 1 week ago

Walking around Wells city centre we saw a sign pointing up an alley for The Walled Garden Cafe and Bar and being intrigued and in need of a coffee we decided to investigate. What we found was an excellent setting, bright, open, with very comfortable...More

Thank bonjgb1009
Reviewed 2 weeks ago via mobile

In the centre and with parking although tight entrance if you have a large car. Nice room (32) good shower room a bit hot but it was unseasonably warm. Did not eat dinner in hotel but good breakfast with very nice and efficient staff. Great...More

Thank bzoow
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Things to do
Restaurant
Bar/Lounge
Spa
Details
Price range
US$164 - US$245 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$164 - US$245 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (232)
Room & Suite (244)
Dining (67)
Business Centre & Event Rooms (12)
Questions & Answers
Ask a question
TonyW20
March 27, 2018|
AnswerShow all 5 answers
Response from David S | Reviewed this property |
Best to Call the hotel
0
Votes
jess59Wales
September 23, 2017|
AnswerShow all 3 answers
Response from Owen B | Reviewed this property |
Yes! Defenitely, still one of the nicest hotels in Wells. I stayed there for 3 weeks. Perfect stay.
0
Votes
Google Translation
330victoria330
May 28, 2017|
AnswerShow all 6 answers
Response from mousiecefor | Reviewed this property |
Deluxe rooms tend to be abbot bigger, standard room are better suited to one adult, both are beautiful furnished Enjoy your stay
1
Vote
Room Tips
"Never mind the room - I'm sure they're all good - just stay as long as you can, to enjoy the..."
Read review
"If you can manage the stairs, ask for Room 41; the view of the cathedral is directly out your window!"
Read review
"Stay in the Cathedral Suite, expensive but unique"
Read review
"rooms on the front of the hotel overlook the wells Cathedral."
Read review
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