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North Stafford Hotel

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Traveller (306)
Room & Suite (133)
Dining (9)
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Overview
  • Excellent8%
  • Very good20%
  • Average21%
  • Poor18%
  • Terrible33%
1 week ago
“Dance Festival - Budget Hotel”
2 weeks ago
“Human storage only ”
AMENITIES
Free Internet
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
Bar/Lounge
3 Star Hotel
All hotel details
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Rooms
Jun. 3Jun. 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,122)
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1 - 5 of 1,110 reviews
Reviewed 1 week ago via mobile

Stayed here in May 18 as close to Kings Hall where attending a two day dance festival Hotel is old and as a consequence is very tired and worn - don’t expect the Ritz or a modern Premier Inn - but it is a clean...More

2  Thank ThePillys
Response from GuestRelationsBH, Guest Relations Manager at North Stafford HotelResponded 3 days ago

Thank you for taking the time to write an overall positive review. I do hope that despite the concerns you mention, you were able to have an overall pleasant stay. I look forward to welcoming you back to our North Stafford hotel in the future....More

Reviewed 2 weeks ago via mobile

Pulled into the carpark already disappointed with the state of the building! Arrived at the reception to over hear an elderly couple booking in which the hotel had given them a room on the 3rd floor followed by “the lift is out of order” the...More

1  Thank misscelliott
Response from GuestRelationsBH, Guest Relations Manager at North Stafford HotelResponded 1 week ago

Thank you for taking the time to write a review of our North Stafford Hotel. If I could please ask you to contact our Customer Services Team (customerservices721@britanniahotels.com) with your concerns in order for them to fully investigate and appropriately action the above issues you...More

Reviewed 2 weeks ago via mobile

Just spent 3 days here. Great location next to station with very friendly staff. Good size room and bathroom. Bed comfortable but pillows give no neck support. WIFI is awful either not working or very slow. Breakfast is excellent at £5. Carpets are in some...More

Thank NEILPOOLE
Response from GuestRelationsBH, Guest Relations Manager at North Stafford HotelResponded 1 week ago

Thank you for taking the time to write a review of our North Stafford Hotel. I do hope that despite the concerns you encountered, you were able to have an overall pleasant stay with us. I will ensure to make the team at the hotel...More

Reviewed 2 weeks ago via mobile

We stayed in the hotel on the 7th March. There was no water on the morning of the 8th so we couldn't shower, wash or use the toilets in our rooms. We were promised a refund by the lady on reception but we had to...More

Thank Marie B
Response from GuestRelationsBH, Guest Relations Manager at North Stafford HotelResponded 1 week ago

Thank you for taking the time to write a review of our North Stafford Hotel. Firstly, I am disappointed to hear of the concerns you encountered with our hotel during your visit in March. Please can I ask you to forward your complaint and concerns...More

Reviewed 2 weeks ago via mobile

Whilst the hotel is clean, it definitely needs work. The whole place looks tired and the creepy floor boards are terrifying. Unfortunately, the walls are incredibly so you can hear every word from the room next door and similarly from the room upstairs. I’ve stayed...More

Thank Rach25400
Response from GuestRelationsBH, Guest Relations Manager at North Stafford HotelResponded 2 weeks ago

Thank you for taking the time to write a review of our North Stafford Hotel. I am disappointed to read that you encountered some concerns while staying at our hotel, namely in regards to the hotel maintenance. I will ensure to pass these concerns over...More

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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Room Service
Free Internet
Hotel Amenities
Room Service
Meeting Rooms
Banquet Room
Conference Facilities
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$47 - US$130 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$47 - US$130 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (306)
Room & Suite (133)
Dining (9)
Business Centre & Event Rooms (2)
Questions & Answers
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Anne O
February 9, 2018|
AnswerShow all 3 answers
Response from chrisbanner1968 | Reviewed this property |
Sorry I misread your question I’m taking it you mean to park as a non resident potentially overnight? I’m sorry I don’t know the answer to that one
0
Votes
Gemma H
October 13, 2017|
AnswerShow all 4 answers
Response from Kelly R | Reviewed this property |
i think i remember it being £3 per day if your staying in the hotel
1
Vote
Room Tips
"Demand an upgrade the hotel is practically empty"
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"Not room 128"
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"there is no noise problem despite being opposite the station"
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"Can't comment as despite accepting my booking there were no rooms available"
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