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Traveller (401)
Room & Suite (388)
Dining (64)
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Overview
  • Excellent42%
  • Very good33%
  • Average15%
  • Poor6%
  • Terrible4%
Travellers talk about
“wingspan bar”(63 reviews)
“copper bath”(32 reviews)
“charles dickens”(19 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Reviews (1,299)
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426
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526
426
196
86
57
Show reviews that mention
All reviewswingspan barcopper bathcharles dickenscellar barabbey gardenssister hotelparked our carsuffolk grilllovely hotelafternoon tealounge areathe ground floorcentral locationstayed here for one nightlovely roomfour poster bedcentre of town
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1 - 5 of 1,291 reviews
Reviewed today via mobile

We stayed here on Saturday night. The staff were wonderful. Very polite and helpful. Our room was very clean, spacious and had a lovely view but the decor was a little tired. The bed was huge and very comfortable. As we were at the front...More

1  Thank K-Dizzle18
Reviewed 6 days ago

Stayed for two nights at The Angel over a weekend. Loved the hotel and location, very central for the town, the Abbey ruins and gardens and St Edmundsbury Cathedral. The Hotel is an eclectic, quirky mix of furnishings and artworks but it somehow really works...More

Thank SueD193
Response from Manager_GoughGrp, Manager at The Angel HotelResponded 2 days ago

Dear SueD193, Thank you for your review. I was really pleased to read that you enjoyed your stay with us. The Contemporary Suites are really lovely rooms with the Copper Baths adding just that little bit of luxury. I will make sure all of your...More

Reviewed 1 week ago

We stayed overnight because we were going to a friend’s wedding at another venue. Our room wasn’t ready on our arrival (we were quite early) so our luggage was taken up to our room by the hotel. Thank you. Unfortunately our bed was very uncomfortable,...More

1  Thank fha214
Response from Manager_GoughGrp, Manager at The Angel HotelResponded 2 days ago

Dear fha214, Thank you for your review. Unfortunately, mattress comfort is a very personal thing and whilst some guests find our beds very comfortable, others do not. I was pleased to read that you found our staff to be friendly which i know they will...More

Reviewed 2 weeks ago via mobile

Staying here for 2 nights, for my Son's Wedding Saturday, Can't say this is a 4*Hotel. Complete C*ck Up with Booking, We asked for 1X Disabled room, 2 X Double Rooms, which we wouldn't have got together if I hadn't of checked a couple of...More

1  Thank neil r
Response from Manager_GoughGrp, Manager at The Angel HotelResponded 2 days ago

Dear neil r, Thank you for your review. We don't automatically allocate bedrooms close together unless asked for a couple of reasons. Not all guests wish to be close together when staying at the hotel and due to the layout and nature of the rooms,...More

Reviewed 3 weeks ago

Thank you The Angel Hotel for an experience we shall never forget. Outstanding staff, first class food and beautiful surroundings. Our wedding day was absolutely perfect with yourself s being a major contribution to the day. Sarah Jackson looked after us from day 1 of...More

Thank smouty1968
Response from Manager_GoughGrp, Manager at The Angel HotelResponded 1 week ago

Dear smouty1968, Thank you for your review. I'm really pleased you enjoyed your day with us and thank you for chosing us to host your wedding. We would like to wish you a long and happy life together and please do come back and see...More

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Most Booked Properties in Bury St Edmunds
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$149 - US$393 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$149 - US$393 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (401)
Room & Suite (388)
Dining (64)
Questions & Answers
Ask a question
neil r
June 5, 2018|
AnswerShow all 3 answers
Response from neil r | Reviewed this property |
Thanks for the info
0
Votes
nessyhm
March 7, 2018|
Answer
Response from Manager_GoughGroup | Property representative |
Hi nessyhm, We have a sample menu on our website, under the Food & Drink section, just click on explore and all the menus are listed. Please note however, this is subject to change as is just a sample version.
1
Vote
Sheila K
February 21, 2018|
Answer
Response from TonyH2806 | Reviewed this property |
I think it is 2 PM
1
Vote
Room Tips
"Not all rooms are air conditioned. Ground floor or lift accessible rooms if you struggle with stairs."
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"We had a room facing the front overlooking the church which was lovely"
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"I stayed in room 304, very nice room."
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"Rooms on the front have interesting views"
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