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Swan Hotel & Spa Lavenham

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Traveller (429)
Dining (88)
Room & Suite (67)
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Overview
  • Excellent70%
  • Very good21%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“gallery restaurant”(132 reviews)
“afternoon tea”(139 reviews)
“beautiful hotel”(54 reviews)
AMENITIES
Free Wifi
Free Parking
Hot Tub
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Rooms
Jul. 1Jul. 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,345)
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913
289
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All reviewsgallery restaurantafternoon teabeautiful hotelold buildingmain restaurantlow beamsvenisonlounge areasuffolk breakfastjunior suitefirst classsconesthe ground floorold worldspecial occasionpublic areasbirthday treat
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1 - 5 of 1,337 reviews
Reviewed today

I'm not often moved to write a Trip Advisor review. However, amongst the sea of praise for every aspect of this hotel on these pages, our experience was not really to that standard, so perhaps I can share some views which might help others who...More

Thank Breydon_Music
Reviewed 4 days ago via mobile

Had another wonderful stay at the Swan at Lavenham. Staff superb, yet again have to mention Charlie in the bar. This time took my cousin for her birthday - nice touch, birthday card awaiting her in her room! Lovely meal and Pierre, sommelier, recommend a...More

Thank noreen2016
Reviewed 5 days ago

Arrived for an overnight stay. So impressed with the staff and the delightful building and our room. Harry on reception gave us a lovely welcome and showed us to our room. We parked our car in the hotel’s private car park with ease. Loved the...More

Thank VickytheViking187045
Reviewed 1 week ago

We stayed at The Swan after being recommended by friends who had stayed previously. The hotel is really beautiful, its so old and filled with lots of history. We was lucky enough to be upgraded to one of the suites on arrival. The room was...More

Thank Erinhf
Response from John M, House Manager at Swan Hotel & Spa LavenhamResponded 6 days ago

Thank-you for taking the time to share your review on Trip Advisor. It is great to receive such lovely feedback and I'm so glad you enjoyed your stay with us and what the Swan and indeed the Spa has to offer. I certainly will be...More

Reviewed 1 week ago

Stayed here recently for the second time. This is a lovely hotel and runs like clockwork with staff efficient and polite. Can be expensive to eat in the evenings and bar prices expensive too. Food looked lovely and breakfast certainly was. Only gripe was adjacent...More

1  Thank David G
Response from John M, House Manager at Swan Hotel & Spa LavenhamResponded 6 days ago

Thank you for taking the time to share your review on Trip Advisor. I certainly appreciate your feedback and will be sharing your comments with the team. I must apologise for any noise disturbance in your room and if I can be of any assistance...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Things to do
Restaurant
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$137 - US$318 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$137 - US$318 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (429)
Dining (88)
Room & Suite (67)
Pool & Beach (2)
Business Centre & Event Rooms (6)
Family and Play Areas (2)
Questions & Answers
Ask a question
Sidney J
March 9, 2018|
AnswerShow all 2 answers
Response from JaneLarcombe | Property representative |
I am happy to answer this question. We operate a system whereby all (100%) of tips, whether via cash or card payments, are split equally amongst all team members of the hotel and spa. If I can assist you further, please... More
0
Votes
sally50Benfleet
October 28, 2017|
AnswerShow all 4 answers
Response from JaneLarcombe | Property representative |
We look forward to welcoming you and your canine companion. Yes, we do have specific dog friendly rooms, located closer to exits, to allow you to take your dog outside more easily. You can either choose to dine in the bar or... More
1
Vote
Jodie B
October 8, 2017|
AnswerShow all 7 answers
Response from JaneLarcombe | Property representative |
I can confirm the Brasserie is indeed open on a Sunday evening. To book, please call 01787 247477. Alternatively please check the 'Dining' tab on our website for sample menus and the email address for table bookings. Kind... More
1
Vote
Room Tips
"Newman a Room was lovely"
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"if you have trouble walking make sure you ask for a room with everything on one level."
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"Don't have a floor facing the main road through Lavanham. Noisy all night."
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"Rooms away from the main road and on higher floors are a lot quiet, especially for those who are light..."
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