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Swan Hotel & Spa Lavenham

Expedia.comUS$228*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$278*
US$228*
US$278*
US$278*
US$227*
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Swan Hotel & Spa Lavenham
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1,136 Reviews from our TripAdvisor Community

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Showing 1,130: English reviews
Start your review of Swan Hotel & Spa Lavenham
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London, United Kingdom
Reviewed 1 week ago

Very friendly atmosphere and staff very professional. Lovely clean room with comfortable bed. Delicious breakfast with lots of choice. Private car park close to hotel as there is no room to park on road.

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Helpful?
Thank Barbara F
JaneLarcombe, BDM at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We value customer feedback and appreciate your comments - thank you. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane Larcombe Business Development Manager E: jane.larcombe@theswanatlavenham.co.uk

London, United Kingdom
Reviewed 1 week ago

Booked this at the last minute .Thought on booking it must be something special as paid £488.93 with breakfast. Very friendly staff ,parking good .We had a king size bed deluxe room.Very old hotel walked up the first flight of stairs , all looked good ,turned the corner carpet worn thread bare in places. Room ok ,bed comfortable.Just did not...

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Helpful?
Thank Tredgold1948
JaneLarcombe, BDM at Swan Hotel & Spa Lavenham, responded to this review

Thank you for your review. Client feedback is important to us and we're really sorry to hear that you questioned the value of your stay package. I can confirm, that the price of three courses in the Gallery Restaurant is GBP 40 and GBP 50 is for four courses. The average main course price in our Brasserie is GBP 14....

Gorleston-on-Sea, United Kingdom
Reviewed 2 weeks ago via mobile

Enjoyed a lovely overnight stay at the hotel . Lots of character throughout . Delicious food . Did not use the spa do can't comment . Listed good and bad points below so you can make your own mind up Temperature of room difficult to control as unable to open windows so very stuffy for sleeping . Note several heaters...

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Helpful?
Thank spanner70
JaneLarcombe, BDM at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. Your balanced feedback is much appreciated and has been passed on to the relevant team members, to be addressed. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane Larcombe Business Development Manager E: jane.larcombe@theswanatlavenham.co.uk

London, United Kingdom
Reviewed 2 weeks ago

The Swan is wonderful. The staff were welcoming. accommodating and very professional. The room was well appointed and the food was excellent. But above all of this was the spa!! Weaver's house spa was a slice of paradise. They took such wonderful care of me. I was pampered and indulged. I came out smelling fantastic and feeling utterly relaxed. I...

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Helpful?
Thank Tamar N
JaneLarcombe, BDM at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We're thrilled to hear that you enjoyed your spa experience so much and we look forward to seeing you again. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane Larcombe Business Development Manager E: jane.larcombe@theswanatlavenham.co.uk

Norwich, United Kingdom
Reviewed 2 weeks ago via mobile

Fantastic hotel with great restaurant and rooms. Food is out of this world,a most enjoyable stay,the staff are very attentive and make you feel at home,will be back again. The hotel is oldy Worldy you need to remember where your room is as you can easily get lost.

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Helpful?
Thank dodge544
JaneLarcombe, BDM at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We value customer feedback and appreciate your comments - thank you. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane Larcombe Business Development Manager E: jane.larcombe@theswanatlavenham.co.uk

Norfolk
Reviewed 2 weeks ago

Parking in the hotel car park was easy and the friendly and efficient receptionist checked us in and showed us to our room - up a staircase, along a little gallery through an oak door, up some more steps, then along a very narrow corridor where one had to bend double to avoid hitting your head on the low beams....

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Helpful?
Thank timspurrier
JaneLarcombe, BDM at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We value customer feedback and appreciate your comments - thank you very much indeed. Your review has been copied and sent to the relevant team members. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane Larcombe Business Development...

Shrewsbury, United Kingdom
Reviewed 3 weeks ago

A long weekend Friday through Monday.Check in easy and efficient.Unfortunately car park is not very large and was full but there was an overflow car park just up the road and within a few minutes walking distance.Room adequate but bed just a double and at 6' 6" not ideal.Subsequently found out larger room/beds available but nobody told me about this...

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Helpful?
Thank Garth J
JaneLarcombe, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We're thrilled to hear that you enjoyed your stay. You would most certainly have been offered a room with a larger bed, had one been available, but we do get extremely busy at weekends. Thank you again for your feedback and we look forward to seeing you...

Hereford, United Kingdom
Reviewed 3 weeks ago

We have eaten at the Swan several times before, but never stayed. The boss said it was about time I treated her to something nice, so we chose to stay on our wedding anniversary and be pampered. Well, our stay was perfect! Champagne in the lounge then dinner in the stunning dining room (thank God for the dress code) which...

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Helpful?
Thank Pinkertonx
JaneLarcombe, BDM at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We're delighted to hear that you enjoyed celebrating your wedding anniversary at The Swan and we look forward to seeing you, next April. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane Larcombe Business Development Manager E: jane.larcombe@theswanatlavenham.co.uk

London, United Kingdom
Reviewed 4 weeks ago

The highlight of our stay was certainly the warm greeting at the front desk. It then went downhill.... I do know about the challenges of using a very old building as a hotel but I don't believe it's impossible to install a level floor in the bedroom. I also strongly believe that their are bathroom solutions available that would allow...

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Helpful?
3Thank alannala342
JaneLarcombe, BDM at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We're very sorry to hear that you didn't enjoy your time at The Swan. The Swan is a 15th century listed building and therefore has some quirky features, like very low ceilings and uneven floors, which many guests feel adds to the character and charm of the...

Cambridge, United Kingdom
Reviewed 4 weeks ago via mobile

We have visited the Swan twice for afternoon tea and it was excellent both times. It's a little piece of old school charm and service and the food is also excellent ! The tea is unhurried, very well presented and very tasty. We mixed savoury and sweet which worked well when you share ! Very good value when you consider...

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Helpful?
Thank Nathan N
JaneLarcombe, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We're delighted to hear that you enjoyed your Afternoon Tea experiences and we look forward to seeing you again soon. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane Larcombe Business Development Manager E: jane.larcombe@theswanatlavenham.co.uk

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Nestling in the Suffolk countryside, between Bury St. Edmunds and Sudbury, is The Swan Hotel & Spa in Lavenham, perhaps one of England's most iconic hotels. The Swan dates back to the 15th century when it played a key role in Lavenham's wool trade. Today it is a quintessential English country hotel and restaurant, proud of its achievement of AA 4 Red star, two AA Rosettes & Visit England Large Hotel of the Year 2013. Ancient oak beams and inglenook fireplaces blend beautifully with rich furnishings and fabrics to create the perfect ambiance for rest and relaxation. The historic old bar boasts a wonderful collection of memorabilia, including a wall signed by British and American airmen stationed at Lavenham Airfield during World War II. The Swan is a wonderful place in which to celebrate a variety of special occasions, including romantic weddings, christenings and family get-togethers. It is also a unique venue for seminars, meetings and conferences, where 15th century inspiration combines with 21st century innovation. ... more   less 

Additional Information about Swan Hotel & Spa Lavenham

Address: High Street, Lavenham, Babergh District CO10 9QA, England
Region: United Kingdom > England > East Anglia > Suffolk > Babergh District > Lavenham
Price Range: $205 - $395 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swan Hotel & Spa Lavenham 4*
Number of rooms: 45
Reservation Options:
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Also Known As:
Lavenham Swan Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Swan Hotel & Spa Lavenham staff and other travellers.
8 questions
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Norwich, United Kingdom
Alicante, Spain
over a year ago
Hinckley, United Kingdom
10 months ago
3 months ago

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Questions? Get answers from Swan Hotel & Spa Lavenham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room very hot even though all radiators turned off .No lovely fluffy towels again all ok but nothing special Room quiet on side of hotel .”
Tredgold1948, 16 Apr 2017 | Read review
“You get what you pay for. I had a single room and it was small and a little compact but the suites are excellent.”
656tamarn, 11 Apr 2017 | Read review
“All the rooms are very different. I suggest you ask the hotel when making a booking.”
timspurrier, 6 Apr 2017 | Read review
“Make sure you are clear ref size of room and bed if this is important to you.”
garthj614, 5 Apr 2017 | Read review
“Your room may not look like the website photos.”
EmmaH439, 22 Mar 2017 | Read review
5 of 5
Expedia.com
US$228* /night
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TripAdvisorUS$227
Hotwire.comUS$227
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Prices are for 1 room, 2 adults
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