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Swan Hotel & Spa Lavenham

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Swan Hotel & Spa Lavenham
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1,104 Reviews from our TripAdvisor Community

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Showing 1,098: English reviews
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Adelaide, Australia
Reviewed yesterday NEW

It was my husband's birthday and we were travelling far from home, so I decided it was time to spoil ourselves a little and find somewhere lovely to stay. The Swan did the job very, very nicely! I could tell it was beautiful from the website, but what made it really special was the fantastic staff. After booking, I wrote...

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Helpful?
Thank YallournGirl
JaneLarcombe, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. It's great to hear that you enjoyed your stay at The Swan and we look forward to seeing you, when you are travelling this way again. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane Larcombe Business Development...

Reviewed 2 days ago NEW

We stayed there in a beautiful room for weekend. I've never stayed in such an authentic place, the building, the windows are kept in beautiful condition. Beside the very comfy room I liked a lot the big lounge, perfect to chill out in the afternoon while you are served with really yummy fruit scones. The village itself also worth a...

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Helpful?
Thank Diana K
JaneLarcombe, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. I am delighted to hear that you enjoyed your stay. We hope to see you again, when the weather is warmer and you can enjoy sitting in the garden. Thank you again. If I can assist you further, at any time, please do let me know. Kind...

Bexleyheath, United Kingdom
Reviewed 5 days ago NEW

Amazingly restful hotel and spa - situated in a quaint village with lots of lovely tea rooms and places of interest. The Swan is elegant but maintains a friendly atmosphere and provides a wonderful restaurant with an excellent menu. Would definitely return.

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Helpful?
Thank jenbadstevener
JaneLarcombe, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We value customer feedback and appreciate your comments - thank you. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane Larcombe Business Development Manager E: jane.larcombe@theswanatlavenham.co.uk

Stevenage, United Kingdom
Reviewed 5 days ago NEWvia mobile

Stayed here for two nights just prior to Valentine's Day, a very pleasant and relaxing time. We had a peaceful room at the back of the hotel adjacent to the side road, all facilities were of a good quality and scrupulously clean. Breakfast was excellent, a good choice on the menu and no self service the staff bring everything to...

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Helpful?
Thank 954ChrisS
JaneLarcombe, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. What lovely feedback - thank you and a great 'pat on the back' for all concerned. We hope that you'll be able to visit us again sometime and sample dinner and the spa. Thank you again for your kind review. If I can assist you further, at...

Reviewed 6 days ago NEWvia mobile

I stayed in the swan with my partner for a relaxed getaway after a busy couple of months. We got what we came for and much much more. I don't know where to begin. From start to finish all the staff were wonderful, so helpful and friendly.. made us feel so welcome and took the time to engage with us...

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Helpful?
Thank eviean
JaneLarcombe, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you so much for your very kind feedback and we're pleased to hear that you enjoyed your stay. The members of the team who have been mentioned, will be thrilled to see your comments on the noticeboard, as we share guest feedback with the team. We look forward to seeing you again. Thank you again! If I can assist...

London, United Kingdom
Reviewed 6 days ago NEWvia mobile

We had heard such good things about the Swan. The building and the town are magnificent. Our room was very nice. We went to the bar for a drink before dinner. There were two other couples waiting to be served. We waited 10 minutes to be served. The girl in the bar was not polite. The maitre d who took...

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Helpful?
1Thank Virginia H
JaneLarcombe, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We are very sorry to hear that you were disappointed. However we so wish you had mentioned your disappointment to a member of the team or a duty manager at the time, so that we could have ensured that your dishes were re-cooked and re-served to your...

Reviewed 1 week ago

Lovely hotel and great spa. Friendly staff and great evening meal with excellent service. Our room at the front of the hotel was noisy throughout the night and breakfast was served very slowly. Rooms need air-con.

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Helpful?
Thank andrewslifeofriley1
JaneLarcombe, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We value customer feedback and appreciate your comments - thank you. Your comments have been passed to the appropriate members of the team, for their attention. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane Larcombe Business Development...

Clavering, United Kingdom
Reviewed 1 week ago

Just got back from 2 days in Suffolk and had a fantastic time at the spa. Was really well looked after for the duration by all the staff and the spa is 5 star. Awesome plunge pool outside in the courtyard. Can highly recommend and will be back!

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Helpful?
Thank PGAproTakeley
JaneLarcombe, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. The Weavers' House Spa team will be thrilled to read your feedback. Thank you and we look forward to your next visit. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane Larcombe Business Development Manager E: jane.larcombe@theswanatlavenham.co.uk

Greater London, United Kingdom
Reviewed 1 week ago

Beautiful historical hotel. We booked last minute for the following 2 nights and had a Heritage bedroom,which included a 4 poster bed ,lovely bedroom,very clean and warm,everything very comfortable with a good size bathroom.Although we were told the size of the room was under the Gainsborough bedrooms.The situation was very quiet with no road noise ,just the creaking of the...

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Helpful?
Thank claire h
JaneLarcombe, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We value customer feedback and appreciate your comments - thank you. The breakfast menu has different sections, so that guests can enjoy fresh fruit salad, cereals, porridge etc. as a first course, followed by a cooked breakfast, with various options available as their second course. The breakfast...

Suffolk
Reviewed 1 week ago via mobile

What an amazing place!! Beautiful historic building, friendly staff & the the food looked amazing! Visited the spa, would definitely recommend!! Also check out Village Gossip clothing shop over the road!

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Helpful?
Thank Carrie2108
JaneLarcombe, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We value customer feedback and appreciate your comments - thank you. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane Larcombe Business Development Manager E: jane.larcombe@theswanatlavenham.co.uk

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Nestling in the Suffolk countryside, between Bury St. Edmunds and Sudbury, is The Swan Hotel & Spa in Lavenham, perhaps one of England's most iconic hotels. The Swan dates back to the 15th century when it played a key role in Lavenham's wool trade. Today it is a quintessential English country hotel and restaurant, proud of its achievement of AA 4 Red star, two AA Rosettes & Visit England Large Hotel of the Year 2013. Ancient oak beams and inglenook fireplaces blend beautifully with rich furnishings and fabrics to create the perfect ambiance for rest and relaxation. The historic old bar boasts a wonderful collection of memorabilia, including a wall signed by British and American airmen stationed at Lavenham Airfield during World War II. The Swan is a wonderful place in which to celebrate a variety of special occasions, including romantic weddings, christenings and family get-togethers. It is also a unique venue for seminars, meetings and conferences, where 15th century inspiration combines with 21st century innovation. ... more   less 

Additional Information about Swan Hotel & Spa Lavenham

Address: High Street, Lavenham, Babergh District CO10 9QA, England
Region: United Kingdom > England > East Anglia > Suffolk > Babergh District > Lavenham
Price Range: $172 - $358 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swan Hotel & Spa Lavenham 4*
Number of rooms: 45
Reservation Options:
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Also Known As:
Lavenham Swan Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Swan Hotel & Spa Lavenham staff and other travellers.
8 questions
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Norwich, United Kingdom
Alicante, Spain
11 months ago
Hinckley, United Kingdom
8 months ago
1 month ago

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Questions? Get answers from Swan Hotel & Spa Lavenham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are beautiful”
 of 5 bubbles jenbadstevener, 18 Feb 2017 | Read review
“Avoid rooms at the front because of road noise.”
 of 5 bubbles andrewslifeofriley1, 15 Feb 2017 | Read review
“We would recommend our excellent and comfortable room on the ground floor ,only a couple of steps..and quiet.”
 of 5 bubbles clairehR737BP, 14 Feb 2017 | Read review
“There are some narrow stairs and corridors which may be a problem for some older guests”
 of 5 bubbles ronnyandlinda, 11 Feb 2017 | Read review
“ASK for a porter long walk to room with plenty of doors to open.”
 of 5 bubbles charleslM7573CB, 26 Jan 2017 | Read review
5 of 5