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Swan Hotel & Spa Lavenham

1,276 reviews
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Traveller (412)
Dining (87)
Room & Suite (54)
Overview
  • Excellent71%
  • Very good21%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“gallery restaurant”(125 reviews)
“afternoon tea”(134 reviews)
“beautiful hotel”(52 reviews)
Free Wifi
Free Parking
Hot Tub
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,276)Write a Review
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Show reviews that mention
All reviewsgallery restaurantafternoon teabeautiful hotelold buildingvenisonmain restaurantjunior suitelow beamslounge areasconessuffolk breakfastfirst classthe ground floorold worldevening mealspecial occasionattentive staff
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11 - 15 of 1,268 reviews
Reviewed 4 weeks ago

Just returned from an excellent stay at Swan Hotel in Lavenham. Good service from staff who were friendly, courteous and helpful. Food first class. Was surprised but pleased to have breakfast served at our table - no self service here! Bedroom warm and bed very...More

1  Thank Missy128
Response from John M, House Manager at Swan Hotel & Spa LavenhamResponded 1 week ago

Thank you for taking the time to share your review on Trip Advisor. It is great to receive such lovely feedback. I'm so glad you enjoyed your time with us and what the Swan has to offer. I certainly will be sharing your kind comments...More

Reviewed 4 weeks ago via mobile

My twin brother and I tried to book a weekend in October for our 60th birthdays. Unfortunately the dates were unavailable but we called in for a few drinks. It felt so warm and welcoming. The staff were very nice too. Our father was born...More

Thank PaulineKenyon
Response from John M, House Manager at Swan Hotel & Spa LavenhamResponded 1 week ago

Thank you for taking the time to share your review on Trip Advisor. It is great to receive such lovely feedback. I'm so glad you were able to visit the Swan and enjoy the atmosphere and welcome. I do hope we will see you for...More

Reviewed 4 weeks ago

Just had a one night stay in the swan hotel .A beautiful timber building inside & out, full of old English charm &history . The food & service were excellent .The Swan is set in the beautiful town of Lavenham which is full of charm...More

Thank Raymond S
Response from John M, HOUSE MANAGER at Swan Hotel & Spa LavenhamResponded 1 week ago

Thank you for taking the time to share your review on Trip Advisor. It is great to receive such lovely feedback. I'm so glad you enjoyed your time with us and what the Swan and indeed Lavenham has to offer. I certainly will be sharing...More

Reviewed 4 weeks ago

Having had a a disappointing visit to the Swan earlier in the year. I was happy to give the Hotel another chance, for a special away weekend. I have to say the two days Sandie and I spent at The Swan was fabulous. The staff...More

Thank Richard F
Response from John M, House Manager at Swan Hotel & Spa LavenhamResponded 1 week ago

Thank you for taking the time to share your review on Trip Advisor. Wow! It is great to receive such lovely feedback. I'm so glad you enjoyed your recent stay and I certainly will be sharing your very kind comments with the team. I do...More

Reviewed 5 weeks ago

I stayed here with my family to celebrate my mom's 60th birthday and we were really pleased with our stay. I stayed in a twin room with my sister and we both felt that the room was very cosy. The twin beds were both very...More

Thank MexicoPrincess
Response from John M, House Manager at Swan Hotel & Spa LavenhamResponded 4 weeks ago

Thank you for taking the time to share your review on Trip Advisor. It is great to receive such lovely feedback. I'm so glad you enjoyed your time with us and I certainly will be sharing your kind comments with the team. I do hope...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Things to do
Restaurant
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$146 - US$303 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$146 - US$303 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (412)
Dining (87)
Room & Suite (54)
Pool & Beach (2)
Hotel & Grounds (284)
Bathroom (11)
Business Centre & Event Rooms (6)
Family and Play Areas (2)
Questions & Answers
Ask a question
sally50Benfleet
28 October 2017|
AnswerShow all 4 answers
Response from JaneLarcombe | Property representative |
We look forward to welcoming you and your canine companion. Yes, we do have specific dog friendly rooms, located closer to exits, to allow you to take your dog outside more easily. You can either choose to dine in the bar or... More
1
Vote
Jodie B
8 October 2017|
AnswerShow all 7 answers
Response from JaneLarcombe | Property representative |
I can confirm the Brasserie is indeed open on a Sunday evening. To book, please call 01787 247477. Alternatively please check the 'Dining' tab on our website for sample menus and the email address for table bookings. Kind... More
1
Vote
mistyblueBedford
8 September 2017|
AnswerShow all 2 answers
Response from JaneLarcombe | Property representative |
Thank you for your question. Normally it's just doggy visitors who stay with us. But yes cats would be welcome too. The charge would be £15 per cat per night (max 2 cats per room), but we ask that your cat(s) be caged when... More
0
Votes
Room Tips
"Six couples all had superb rooms"
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"Loved the Gainsborough Suite but suspect all rooms are wonderful"
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"We were right at the end of the building, so if you have mobility issues I would mention this."
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"Ask for a top floor room as our room on the ground suffered from sounds of footsteps from the bedroom above."
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