We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Swan Hotel & Spa Lavenham

Save
Share
Traveller (438)
Dining (88)
Room & Suite (67)
Overview
  • Excellent70%
  • Very good21%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“gallery restaurant”(132 reviews)
“afternoon tea”(138 reviews)
“beautiful hotel”(55 reviews)
AMENITIES
Free Wifi
Free Parking
Hot Tub
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star accommodation
All hotel details
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]}}
Rooms
Aug. 26Aug. 27
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$247.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Lavenham hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "be4f6d9c9e384ffb89d27354f0d77f3f", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":192777,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[53910506],"additionalContentIds":[],"pollCount":0,"checkin":{"day":26,"month":8,"year":2018},"checkout":{"day":27,"month":8,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":247,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"be4f6d9c9e384ffb89d27354f0d77f3f","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":259,"lowestMetaPrice":247,"additionalPartner":false,"highestMetaPriceDisplay":259,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":259,"lowestMetaPrice":247,"highestMetaPriceDisplay":259,"hotelName":"Swan Hotel & Spa Lavenham","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImJlNGY2ZDljOWUzODRmZmI4OWQyNzM1NGYwZDc3ZjNmIiwiQUlLIjoiNTNhM2I0ZDQxZDY3NDcxMGI4YWY0ZDBmNzI1NDdjOTcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isMetaMarketingLandOnBookingFormEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "26/08/2018", "checkOut": "27/08/2018", "lowestPrice": "US$247", "hasDates": true, "hacComplete": true, "contentIdMappings": {"53910506":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"]}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[]}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1,373)
There are newer reviews for Swan Hotel & Spa Lavenham
See the most recent reviews
Filter reviews
1,365 results
Traveller rating
927
298
99
24
17
Traveller type
Time of year
LanguageEnglish
More languages
927
298
99
24
17
Show reviews that mention
All reviewsgallery restaurantafternoon teabeautiful hotelold buildingmain restaurantlow beamssuffolk breakfastlounge areavenisonjunior suitesconesfirst classthe ground floorold worldspecial occasionbirthday treatpublic areas
FilterEnglish
Updating list...
1,251 - 1,255 of 1,365 reviews
Reviewed July 7, 2011

I am gobsmacked by some of the reviews i have read on here. I am well travelled internationaly and stay at hotels accross the country on a regular babsis. I stayed at the Swan in Lavenham with my partner on Friday 1st July and we...More

1  Thank brightstars2011
Response from IngoWiangke, General Manager at Swan Hotel & Spa LavenhamResponded July 9, 2011

Many thanks for your lovely feedback - it was a pleasure looking after you both. We are trying our utmost to exceed our guests' expectations and I am really happy that you have fully enjoyed your time whilst in our care. Please come back soon....More

Reviewed July 7, 2011

We last stayed in The Swan in 2009 when the bedrooms had been refurbished but the public rooms, with the exception of the main dining room, looked rather dreary, tired and gloomy. We called in for lunch last week and found that the hotel was...More

1  Thank Blandings
Response from IngoWiangke, General Manager at Swan Hotel & Spa LavenhamResponded July 9, 2011

Thank you very much for your feedback - it's much appreciated. Great to hear that you are in favour of the improvements already made. I am happy to report that our refurbishment will be completed by Friday, 15th July and the rejuvinated Swan at Lavenham...More

Reviewed July 4, 2011

This was our 2nd visit to the Swan Hotel, Lavenham. We stayed here 2 years ago and loved the historic charm of the hotel, hence our return. It is currently under refurbishment, but the update is far too modern. Bedroom We were in Room 21...More

2  Thank Dajo044
Response from IngoWiangke, General Manager at Swan Hotel & Spa LavenhamResponded July 6, 2011

Thank you for sharing your observations during your recent return visit to the Swan at Lavenham. Whilst I welcome and encourage constructive critisism, your views on our refurbishment are very subjective and are not necessarily shared by others. We have taken great care of maintaining...More

Reviewed July 2, 2011

Our first impressions was what a beautiful ancient building this is. As a place to stay, this would take some beating, just for the location and building itself. However the service from all staff was amazing and everyone was so friendly. We were upgraded to...More

2  Thank propmill
Response from IngoWiangke, General Manager at Swan Hotel & Spa LavenhamResponded July 6, 2011

It's great to hear that you had a lovely time whilst in our care - thank you so much for sharing your experience. Please come and visit us again soon. Best Regards Ingo Wiangke General Manager

Reviewed June 28, 2011

Myself and my girlfriend recently had a really nice stay at the Swan in Lavenham. The feature room we stayed in had a huge fireplace, ancient wooden beams in the roof, comfy bed and a nice en suite. The hotel has a lot of character...More

3  Thank Brucie2000
Response from IngoWiangke, General Manager at Swan Hotel & Spa LavenhamResponded June 29, 2011

Thank you very much for taking the time to share your experience - I appreciate your positive feedback. I look forward to welcoming you back to the Swan at Lavenham soon. Best Wishes Ingo Wiangke General Manager

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Non-Smoking Hotel
Things to do
Restaurant
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$142 - US$402 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$142 - US$402 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (438)
Dining (88)
Room & Suite (67)
Pool & Beach (2)
Business Centre & Event Rooms (6)
Family and Play Areas (2)
Questions & Answers
Ask a question
Sidney J
March 9, 2018|
AnswerShow all 2 answers
Response from JaneLarcombe | Property representative |
I am happy to answer this question. We operate a system whereby all (100%) of tips, whether via cash or card payments, are split equally amongst all team members of the hotel and spa. If I can assist you further, please... More
0
Votes
sally50Benfleet
October 28, 2017|
AnswerShow all 4 answers
Response from JaneLarcombe | Property representative |
We look forward to welcoming you and your canine companion. Yes, we do have specific dog friendly rooms, located closer to exits, to allow you to take your dog outside more easily. You can either choose to dine in the bar or... More
1
Vote
Jodie B
October 8, 2017|
AnswerShow all 7 answers
Response from JaneLarcombe | Property representative |
I can confirm the Brasserie is indeed open on a Sunday evening. To book, please call 01787 247477. Alternatively please check the 'Dining' tab on our website for sample menus and the email address for table bookings. Kind... More
1
Vote
Room Tips
"Avoid rooms above the kitchens"
Read review
"Go for the large rooms"
Read review
"avoid room number 6 when the weather is good."
Read review
"Rooms facing the gardens , probably the quietest."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing