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Swan Hotel & Spa Lavenham

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Traveller (450)
Dining (88)
Room & Suite (66)
Overview
High Street, Babergh District CO10 9QA England See on map
AMENITIES
Free Wifi
Free Parking
Hot Tub
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star accommodation
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Rooms
Nov. 4Nov. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,408)
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All reviews gallery restaurant afternoon tea beautiful hotel main restaurant brasserie menu old building suffolk breakfast lounge area venison scones low beams first class the ground floor birthday treat old world public areas special occasion
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21 - 25 of 1,400 reviews
Reviewed September 6, 2018

We have stayed at this hotel before many years ago and had fond memories. This time service was excellent but did not compensate for the fact that the hotel feels tired. The coffee in the room was Nescafé. Haven’t had that for some years. Most...More

1  Thank suzimill
Response from John M, House Manager at Swan Hotel & Spa LavenhamResponded September 15, 2018

Thank-you for taking the time to share your review on Trip Advisor. We truly value all feedback we receive and always aim to put it to good use. I am sorry that we seem to have let you down and if you wish to discuss...More

Reviewed September 5, 2018

From walking into reception on arriving to handing back the keys we could not fault the hotel or staff, who were both friendly and attentive. Even though we had probably the smallest room (the door to which was quantily under some stairs), the room was...More

Thank gandtwhite
Response from John M, House Manager at Swan Hotel & Spa LavenhamResponded September 15, 2018

Thank-you for taking the time to share your review on Trip Advisor. It is great to receive such lovely feedback and I'm so glad you enjoyed your time with us. I certainly will be sharing your kind comments with the team. I hope we are...More

Reviewed September 5, 2018

We stayed for 2 nights over the recent bank holiday weekend and were joined by some friends. We all enjoyed ourselves very much. Lavenham is absolutely enchanting and the Swan has the most perfect position right in the heart of the village. The building oozes...More

Thank Fouski
Response from John M, House Manager at Swan Hotel & Spa LavenhamResponded September 15, 2018

Thank-you for taking the time to share your review on Trip Advisor. It is great to receive such lovely feedback and I'm so glad you and your friends enjoyed your time with us. I do appreciate your constructive critique as well and I will be...More

Reviewed September 5, 2018

We have just had a lovely stay at the hotel, ( 8 of us) a treat for my family to celebrate my birthday and retirement. As always we had first class service. The staff are attentive without being obtrusive. The evening meals in The Gallery...More

Thank kimGESSEX
Response from John M, HOUSE MANAGER at Swan Hotel & Spa LavenhamResponded September 11, 2018

Thank-you for taking the time to share your review on Trip Advisor. It is great to receive such lovely feedback and I'm so glad you and your family enjoyed your time with us to celebrate your birthday and retirement. I certainly will be sharing your...More

Reviewed September 4, 2018

Had a lovely surprise when my wife announced as a birthday treat to take me away for the evening at The Swan hotel in the wonderful village of Lavenham. If you would like to see a quintessential English village, then Lavenham is a top five...More

2  Thank Darren J
Response from John M, HOUSE MANAGER at Swan Hotel & Spa LavenhamResponded September 11, 2018

Thank you for taking the time to share your review on Trip Advisor. I am sorry to learn of the shortcomings you experienced. I would be most grateful if you are able to send me an email to the below address along with the date...More

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About
Description
Nestling in the Suffolk countryside, between Bury St. Edmunds and Sudbury, is The Swan Hotel & Spa in Lavenham, perhaps one of England's most iconic hotels. The Swan dates back to the 15th century when it played More a key role in Lavenham's wool trade. Today it is a quintessential English country hotel and restaurant, proud of its achievement of AA 4 Red star, two AA Rosettes & Visit England Large Hotel of the Year 2013. Ancient oak beams and inglenook fireplaces blend beautifully with rich furnishings and fabrics to create the perfect ambiance for rest and relaxation. The historic old bar boasts a wonderful collection of memorabilia, including a wall signed by British and American airmen stationed at Lavenham Airfield during World War II. The Swan is a wonderful place in which to celebrate a variety of special occasions, including romantic weddings, christenings and family get-togethers. It is also a unique venue for seminars, meetings and conferences, where 15th century inspiration combines with 21st century innovation. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Restaurant
Room Service
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Banquet Room
Concierge
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Sauna
Pool
Beachfront
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
45
Price range
US$131 - US$408 (Based on Average Rates for a Standard Room)
Also Known As
Lavenham Swan Hotel
Location
United Kingdom > England > East Anglia > Suffolk > Babergh District > Lavenham
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
45
Price range
US$131 - US$408 (Based on Average Rates for a Standard Room)
Also Known As
Lavenham Swan Hotel
Location
United Kingdom > England > East Anglia > Suffolk > Babergh District > Lavenham
Photos
Traveller (450)
Dining (88)
Room & Suite (66)
Pool & Beach (2)
Business Centre & Event Rooms (6)
Family and Play Areas (2)
Nearby
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Questions & Answers
Ask a question
SidneyJ148
March 9, 2018|
AnswerShow all 2 answers
Response from JaneLarcombe | Property representative |
I am happy to answer this question. We operate a system whereby all (100%) of tips, whether via cash or card payments, are split equally amongst all team members of the hotel and spa. If I can assist you further, please... More
0
Votes
sally50Benfleet
October 28, 2017|
AnswerShow all 4 answers
Response from JaneLarcombe | Property representative |
We look forward to welcoming you and your canine companion. Yes, we do have specific dog friendly rooms, located closer to exits, to allow you to take your dog outside more easily. You can either choose to dine in the bar or... More
0
Votes
Jodie B
October 8, 2017|
AnswerShow all 7 answers
Response from JaneLarcombe | Property representative |
I can confirm the Brasserie is indeed open on a Sunday evening. To book, please call 01787 247477. Alternatively please check the 'Dining' tab on our website for sample menus and the email address for table bookings. Kind... More
1
Vote
Room Tips
"Suites are lovely"
LondonSmokey
1 week ago
Read review
"12 requires long walk but worth it when you get there."
Highgateglobetrotter
3 weeks ago
Read review
"The heritage rooms are spacious"
BrendanD295
5 weeks ago
Read review
"Ask to see the room, avoid rooms with air conditioning noise, apparently rooms on the south side are quieter."
M5833WZkimm
Sep. 14, 2018
Read review
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