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07/05/2017 08/05/2017
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    Swan Hotel & Spa Lavenham

    High Street, Lavenham, Babergh District CO10 9QA, England
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$6 US$213US$207
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    Traveller (281)
    Room & Suite (49)
    Dining (45)
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    Overview

    • Excellent69%
    • Very good21%
    • Average6%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Restaurant
    Room Service
    Bar/Lounge
    Spa
    4 Star Hotel
    All hotel details
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    Rooms
    May 7 May 8
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Time of year
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    Reviewed 2 January 2016 via mobile

    This is a great place to stay in Lavenham, or perhaps anywhere for that matter. We were here in October for a family celebration including a catered meal in the private function area. All was first class from the meal itself to the service -...More

    Helpful?3  
    Response from JaneLarcombeBDM, Director of Sales at Swan Hotel & Spa Lavenham

    Thank you for taking the time to submit your review via Trip Advisor. We welcome customer comments and yours are so kind, thank you and I have asked for your kind remarks to be passed on to Valentina. Yes, parking in the hotel's two car...More

    Reviewed 2 January 2016

    Stayed at this wonderful hotel for two nights and attended the New Year's Dinner Jacket party which we thoroughly enjoyed. Made to feel welcome from the minute we stepped throughout the entrance by attentive and pleasant staff. Champagne reception followed by great food and entertainment....More

    Helpful?
    Response from JaneLarcombeBDM, Director of Sales at Swan Hotel & Spa Lavenham

    Thank you for taking the time to submit your review via Trip Advisor. We welcome customer comments and yours are so kind, thank you. We're delighted to hear that your stay on the New Year's package was enjoyable in all aspects and we look forward...More

    Reviewed 1 January 2016

    We visited the weekend before Christmas to get away from it all and were very happy we chose this place! Whilst the rooms are not all that modern the bed was very comfortable and the bathroom very adequate with a good shower and toiletries provided....More

    Helpful?
    Response from JaneLarcombeBDM, Director of Sales at Swan Hotel & Spa Lavenham

    Thank you for taking the time to submit your review via Trip Advisor. We welcome customer comments. We're delighted to hear that your stay was enjoyable and we look forward to welcoming you back again. I'd like to wish you a very Happy New Year...More

    Reviewed 30 December 2015

    We stayed for a 3 night Christmas break at this charming historic hotel in Room 27 which is a Classic Double Room that we were told was the only one available when we booked in September. This is the same room that we had last...More

    Helpful?
    Response from JaneLarcombeBDM, Director of Sales at Swan Hotel & Spa Lavenham

    Thank you for taking the time to submit your review via Trip Advisor. We welcome customer comments and yours have been shared with the team. Our Christmas package gets booked up very quickly, so if you'd like to book for Christmas 2016, please contact us...More

    Reviewed 28 December 2015 via mobile

    The family was treated to a meal as our Christmas gift from my aunt - good gift indeed. On arrival jacket was taken and shown to table. There was a mix up regarding sparkling and still water but resolved quickly and billed correctly. In general...More

    Helpful?
    Response from JaneLarcombeBDM, Director of Sales at Swan Hotel & Spa Lavenham

    Thank you for taking the time to submit your review via Trip Advisor. We welcome customer comments. We're delighted to hear that you enjoyed your meal, but I am sorry to hear that your coats were not restored to you, as you departed. I will...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Room Service
    • Dry Cleaning
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$152 - US$292 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    Photos
    Traveller (281)
    Room & Suite (49)
    Dining (45)
    Pool & Beach (2)
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    Questions & AnswersAsk a question
    dennis e
    I have limited mobility, Can I book a room on the ground floor overlooking the courtyard ?
    10 February 2017|
    Answer
    Response from JaneLarcombe | Property representative |
    The best room for guests with limited mobility is room 3, which has a walk-in shower and is on the ground floor. However there are still a few steps to negotiate to get there, but the room does not overlook the courtyard... More
    0
    Votes
    weareladies
    Are dogs welcome?
    21 January 2017|
    Answer Show all 9 answers
    Response from JaneLarcombe | Property representative |
    I work at The Swan and I can confirm the information provided by another Trip Advisor user. Dogs are very welcome in the Airmen's Bar and lounges. Dogs can stay in your room, a maximum of two, at £12 per dog, per night. To... More
    0
    Votes
    Lorraine O
    Anyone stayed in the Lavenham twin room? Is it spacious or small?
    9 August 2016|
    Answer Show all 7 answers
    Response from JaneLarcombe | Property representative |
    I work there and have stayed in the two standard twin rooms. There are other rooms which can be twinned, from zip & link beds (usually these rooms are bigger to allow for this). In the two standard twin rooms, there is an... More
    1
    Vote
    Room Tips
    "Room very hot even though all radiators turned off .No lovely fluffy towels again all ok but nothing special..."
    Read review
    "You get what you pay for. I had a single room and it was small and a little compact but the suites are..."
    Read review
    "All the rooms are very different. I suggest you ask the hotel when making a booking."
    Read review
    "Make sure you are clear ref size of room and bed if this is important to you."
    Read review